Identify the unsung heroes that can take your business to new heights.

 

Think you can spot the leaders in your company? Don't assume that you can identify them by their positions. What about those employees who consistently step up: the field agent who solves a previously intractable problem; the service rep who thinks outside the box and creates unshakeable customer loyalty. These are more than "good employees". . . these are "hidden leaders". . . and they are critical to an organization's long-term success.

 

Managers today need to make the most of all their resources—and The Hidden Leader shows them how to recognize and cultivate these talented but underutilized employees.

The Optimistic Workplace - Creating an Environment that Energizes Everyone

By: Shawn Murphy

Published: AMACOM, October 2015

 

Should we be working harder…or working happier?

 

When it comes to work these days, we're expected to do more with less—but is this nose-to-the-grindstone philosophy the best way to run a business? Alarmingly low employee engagement numbers indicate otherwise.

 

So, if pushing everyone harder isn't the path to productivity, what is? Supported by the latest research, this eye-opening book argues that our best work is the product of a positive environment. That's good news for you as a manager. While you can't personally transform the corporate culture, you can influence the workplace climate and create meaningful and lasting change.

 

Far from being a wish-upon-a-star discussion of workplace happiness, this book presents an array of surprisingly simple strategies as well as practical 30-, 60-, and 90-day plans designed to focus your actions and make employee optimism not just a worthy goal—but a real and measurable result.

 

The Emotional Intelligence Activity Kit - 50 Easy and Effective Exercises for Building EQ

By: Adele B. Lynn, Janele R. Lynn

Published: AMACOM, October 2015

 

Want to boost success? Build EQ.

 

Imagine what would happen if you could quickly elevate the EQ score of everyone in your organization. Profitability, retention, and customer satisfaction would soar! Studies prove that emotional intelligence—knowing how to manage emotions, empathize, build relationships, and more—drives performance. But how do you get naturally resistant people to practice new ways of thinking?

 

Know-it-all bosses, over-competitive colleagues, or leaders who rarely leave their offices—common EQ problems such as these damage not just camaraderie, but also results. Fix them fast, and create thriving, successful organizations.

 

The fifty original activities in The Emotional Intelligence Activity Kit help promote introspection, increase empathy, boost personal influence and inspire purpose.