Diagnosing Employee Performance Problems

By Terry Gillen

Do you think one of your employees has a performance problem? Better take action NOW. Start by determining whether or not a problem really exists.

Sometimes managers accept poor performance for far too long, with serious consequences for a team, department, or organization. If you think that an employee has a performance problem, the first step is to sit down and calmly assess the situation. Don’t rely simply on your feelings.

The following information has been adapted from The Performance Management Activity Pack Tools for Building Appraisal and Performance Development Skills, by Terry Gillen (AMACOM, 2001)

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