Inclusion Measurement - Tracking the Intangible

By Eric Davis and Mary Ann Downey

Diversity and inclusion are, in some ways, like peanut butter and jelly. They're not the same but are often combined, making up a whole that's more than the sum of its parts. So when i4cp - on behalf of its members-only Diversity Accelerator group - decided to look at inclusion metrics, we first had to carefully define, identify, and separate the two concepts.

In our Inclusion Measurement Survey, we started by finding out whether or not companies had inclusion initiatives and if initiatives were considered separately or in combination with diversity. Two-thirds of study participants reported inclusion as part of their people-management strategy, either in combination with diversity (47%) or as a separate talent-management initiative (19%). These numbers crept up only slightly among higher market performers. With this established, we asked them to focus specifically on inclusion, the more difficult to measure of the two.

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