Professionals, supervisors, managers and leaders who want to use AI more effectively in workplace decision-making. Ideal for those looking to move beyond generating AI responses to critically evaluating information and recommendations.
Duration: 14 Hours
Delivered in classrooms across Canada and Live Online.
Available for private delivery and customizable to match your organization’s needs.
“The course was helpful in understanding currently available tools, as well as the limitations and concerns related to decision making. It also provided best practices, including a six-step framework for their use. I would say that this course is highly relevant at the current stage of AI development and should be considered essential for the responsible use of AI at work, in research and for personal decision making. It was highly practical and illustrative.”
- Azima B., Past Participant
Do you need a different date or location? We offer Courses On Request.
Do you need a different date or location? We offer Courses On Request.
Make AI a stronger asset to business decision-making, without compromising sound judgment.
As employees increasingly use AI to analyze information, evaluate options and make recommendations, organizations need to ensure those decisions are accurate, well-reasoned and aligned with business priorities. This course helps teams move beyond accepting AI-generated answers to questioning assumptions, validating information and recognizing when human judgment is essential. Participants practice using AI tools and work through decision-making challenges, helping reduce risk, improve decision quality and build a more consistent approach to AI use across the organization.
Canadian Management Centre can deliver this course as private corporate training and customize the learning to reflect your organization's business priorities and decision-making challenges. Shorter sessions focused on specific learning objectives may also be available to fit your team's schedule.
Connect with an advisor to discuss private corporate training for your organization.
Who should attend this AI decision-making course?
This course is designed for professionals, supervisors, managers and leaders who want to use AI more effectively in business decision-making. It is especially valuable for people who already use AI tools but want to improve how they evaluate recommendations, question assumptions and apply human judgment. Advanced technical or programming knowledge is not required.
Is this a hands-on AI course, or does it focus on theory?
This is a practical, instructor-led course that combines hands-on AI activities, real-world decision-making scenarios and group discussions. Participants experiment with different AI tools and prompting techniques, compare outputs, test recommendations and explore where human judgment is essential. The emphasis is on applying AI and critical thinking to workplace decisions, not simply learning about the technology.
How is this course different from introductory AI training?
While introductory AI courses typically focus on understanding AI and learning to use its tools, this course goes further into evaluating and applying AI-generated recommendations. Participants practice questioning outputs, identifying bias, comparing alternatives and choosing when AI should support a decision. The focus is on improving the quality of decisions, not just generating better AI responses.
How can AI and critical thinking help improve business decisions?
AI can help professionals explore options, analyze information and consider perspectives they may otherwise overlook. Critical thinking helps them determine whether those insights are accurate, relevant and appropriate for the situation. Together, these capabilities support more informed decisions, reduce the risk of acting on unreliable recommendations and help professionals explain the reasoning behind their choices.
What practical skills and tools will I take away from the course?
Participants develop practical prompting techniques, methods for validating AI-generated information and strategies for recognizing bias and potential risks. They also build a personal AI-aided decision-making framework using a workplace challenge. This provides a structured approach for evaluating information, applying human judgment and making responsible decisions after the course.
Can this AI decision-making course be delivered to our organization?
Yes. Canadian Management Centre offers private corporate delivery that can be customized to reflect an organization's business priorities and decision-making challenges. Training teams together helps establish a shared approach to evaluating AI outputs, applying appropriate safeguards and using human judgment. This can support more consistent decision-making, responsible AI adoption and better alignment with organizational goals.
Past Participant, Fixed Operations Performance Expert Jun 16, 2026
Instructor was absolutely amazing and engaging.
Lisa C., Senior Director, Special Projects Feb 11, 2026
So much useful information and tips. Truly a valuable workshop.
Past Participant, Communications Manager Feb 11, 2026
I've had Naveen for quite a few courses and I always enjoy his style of teaching and making things easy to understand.
Jesus P., Technical Manager Feb 10, 2026
I thoroughly enjoyed the course. I found the most significant value in acquiring the terminology associated with this new subject. Mastering these key terms and implementing them within my organization will greatly facilitate our collective learning process.
Azima B., Senior Associate Feb 10, 2026
The course was helpful in understanding currently available tools, as well as the limitations and concerns related to decision making. It also provided best practices, including a six-step framework for their use. I would say that this course is highly relevant at the current stage of AI development and should be considered essential for the responsible use of AI at work, in research and for personal decision making. It was highly practical and illustrative.