Ten Tips for Improving Your Communication Effectiveness

By Don Kirkpatrick

A number of years ago, 'Performance Appraisal' was a hot topic. Today, it is hardly mentioned. Is it out of date or just put on the 'back burner'? Emphasis on such topics as E-learning, Blended Learning, Global, and Diversity Training have taken over. But, this topic should always be current if you believe that 'on-the-job training' is important in getting maximum performance from employees.

In 1983, I wrote the book 'How To Improve Performance Through Appraisal And Coaching'. It was published by the American Management Association (AMACOM) and was a good seller until 2003 when it was discontinued. It received the 'best book of the year' award from the American Society For Personnel Management (ASPA), now called the Society for Human Resource Management (SHRM). The 2nd edition of the book has just been published. It is called Improving Performance Through Appraisal and Coaching. The concepts, principles and techniques are as applicable today as they were then. In addition, I wrote a Management Inventory On Performance Appraisal And Coaching (MIPAC) which was widely used as a training tool.

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