Assertiveness Training for Managers

Communicate expectations clearly, set fair boundaries, and handle tough conversations with confidence and respect. 

Recommended group of members:  
Managers & Above

Building a Resilient Mindset

Strengthen your resilience so you stay focused, grounded, and productive through constant pressure and change.. 

Recommended group of members:  
All Levels

Building Better Work Relationships: New Techniques for Results-Oriented Communication

Improve how you communicate day-to-day to build trust, reduce misunderstandings, and strengthen workplace relationships. 

Collaborating for Results

Develop collaborative communication and teamwork skills to break down silos, align stakeholders, and drive collective success. 

Communicating Up, Down and Across the Organization

Learn to tailor messages for different levels and audiences so your communication lands clearly and creates alignment. 

Conflict Management Workshop

Gain tools and techniques to navigate difficult conversations, manage conflict calmly, and reach constructive outcomes. 

Customer Service Excellence Program

Deliver service that builds loyalty and long-term relationships. Equip individuals and teams to represent your organization with professionalism and care. 

Recommended group of members:  
Customer Service (Internal & External)

Developing Your Emotional Intelligence

Build self-awareness, empathy, and communication agility so you connect better, manage emotions, and navigate workplace relationships more effectively. 

Recommended group of members:  
All Levels

Effectively Communicating in the Moment
 

Get comfortable thinking on your feet: practice clear, composed, and confident communication in unexpected or high-pressure situations. 

Recommended group of members:  
All Levels

How To Communicate with Diplomacy, Tact and Credibility

Learn to communicate with credibility and tact, even in sensitive or challenging situations, to maintain trust and influence outcome. 

Recommended group of members:  
All Levels

Influencing Skills Workshop

Shape conversations and recommendations so you gain buy-in and move work forward without relying on authority. 

Recommended Group of members:  
Assistant Manager and below

Managing Emotions in the Workplace: Strategies for Success

Gain strategies to manage stress and emotions so you stay clear-headed, calm, and productive under pressure. 

Recommended Group of members:  
All Levels

Mastering the Art of Critical Conversations

Equip yourself to handle tough conversations with clarity, confidence, and a focus on results and understanding. 

Recommended Group of members:  
GM/DGM

Negotiation Skills Workshop

Learn structured methods and communication strategies to negotiate confidently, reach optimal agreements, and preserve strong relationships. 

Recommended Group of members:  
All Levels