Building Trust: Best Practices in Virtual Meetings

By Canadian Management Centre

These simple, quick to action, tips help build or maintain trust when working with remote colleagues or stakeholders.  Some are best initiated by the person leading or hosting the meeting, but most can be used by anyone who is participating.  (Think things like kicking off a meeting with ice-breakers, chit-chat, family news right to simple things that demonstrate respect such as considering time zones, workload and competing priorities)

Simple things that are visible or easy when everyone is meeting in one location, are not so obvious when we're spread out.  For example: Finding ways to let people know if you're available, connecting socially (not just on a task) and sharing intentions and expectations in absence of face-to-face visual cues. 

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