Building a Trust-Based Team

Build trust. Boost your team’s performance. Achieve greater results.

Learn. Apply. Succeed.

  • Understand how shared values and behaviours create a strong culture that gets results
  • Learn and apply CMC’s 5 Guiding Principles™, a framework for fostering a strong team culture
  • Identify your strengths and weaknesses in applying these principles and develop concrete action plans for improvement
  • Build alignment on the core principles needed to build a trusting team culture
  • Make your team feel safe to take risks and share ideas openly, creating a foundation of psychological safety
  • Foster a positive and collaborative work environment where everyone feels empowered to contribute their best

Is This Course Right For You?

Leaders and intact teams who wish to build a strong, positive, trust-based team culture.

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The Learning Experience

  • Engage in meaningful discussions with your peers and CMC’s highly experienced facilitators
  • Leave with concrete actions to implement the 5 Principles on your team
  • Complete a reflective questionnaire to pinpoint your collaborative behaviours and opportunities for growth

Duration: 4 Hours. This course can be customized for your team.

What People Are Saying

“I didn't realize how much trust impacts communication and collaboration until this course. The discussions helped me see where I could improve as a leader, and I left feeling more confident about how to create the kind of team culture people want to be a part of.”

- Sue H. 2025 participant

$499 Non Member Fee
$475 Member Fee
View our pricing options
  • Date
    Location
    Time

Do you need a different date or location? We offer Courses On Request.

$499 Non Member Fee
$475 Member Fee
View our pricing options
  • Date
    Location
    Time

Do you need a different date or location? We offer Courses On Request.

When colleagues learn together, everyone benefits!

Connect with an advisor to discuss delivering this course to your team.

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25 Reviews 5 Star

Course Reviews

  • Past Participant, Account Manager, Commercial Apr 23, 2025

    The facilitator was excellent.

  • Bruno R., Team Lead of Technical Support and Customer Experience Oct 29, 2024

    The course is good. I apply most of the concepts already, and was looking for something beyond. Still, I will recommend it to a few team members at my organization.

  • Past Participant, Operations Manager Oct 29, 2024

  • Mara A., Manager RVT Mar 27, 2024

    Overall, I thought this was a great course and I am glad I came to it with some of my newer leaders.

  • Past Participant, Staff Officer Mar 27, 2024

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Frequently Asked Questions

 People on my team are polite, but not always honest or open. Can this building trust-based teams training help?

Yes. Teams do not need open conflict to have a trust problem. In many cases, the real issue is that people stay quiet, keep concerns to themselves, or say what feels safest instead of what needs to be said. This building trust workshop helps teams create clearer expectations for how they communicate, challenge ideas, and work through issues together.

 How do I know if my team has a trust issue, and not just a performance issue?

Often, the signs show up in performance first. You may see hesitation, defensiveness, low ownership, risk aversion, silos, politics, burnout, or lack of follow-through. This building trust-based teams workshop helps teams recognize when those patterns are symptoms of low trust and gives them a practical way to address what is happening beneath the surface.

 My team has been through change, pressure, or turnover, and people seem more guarded now. Is this the kind of situation this building trust workshop is built for?

Yes. Trust often weakens after disruption, even when no one says it directly. Change, uncertainty, and strain can make people more cautious, less candid, and less willing to rely on each other. This building trust-based teams workshop helps teams reset around shared principles and behaviours so they can move forward with more clarity and confidence.

 I lead a team that needs stronger trust and accountability. Is this building trust-based teams workshop better for a whole team, or just for me as the leader?

This Building a Trust-Based Team workshop can help in either setting, but it is especially strong for intact teams. Trust is shaped by shared habits, not just one person’s intentions, so the biggest gains often happen when a team works through these issues together. For leaders attending on their own, the building trust workshop still provides a useful framework for understanding what may be eroding trust and how to start shifting the culture.

 When should an organization consider trust-based team training for a group?

Usually when the team is technically capable, but collaboration is uneven and the culture is starting to get in the way of results. This might show up as guarded communication, low candour, poor follow-through, friction between people, or a sense that team members are not bringing their best thinking forward. In that kind of situation, trust-building is not a nice-to-have, it is part of restoring team effectiveness.

 People on my team do not speak up, ask questions, or admit mistakes easily. Can this building a trust-based team workshop help?

Yes. When people stay quiet, avoid raising concerns, or hesitate to admit mistakes, the issue is often deeper than communication style. It usually means the team does not fully trust what will happen if they are honest. This building trust workshop helps leaders and teams look at the behaviours, assumptions, and norms that make people hold back, and build a stronger culture where people can speak more openly, challenge ideas respectfully, and contribute without as much fear or defensiveness.

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