Management Skills for New Supervisors and Managers

  • Management
  • Course Code: 31248

Manage, coach and inspire your team to new levels of performance!

Gain the fundamental skills to succeed in your new leadership role. Learn key concepts and practice using tools for communicating, leading change, coaching and inspiring that will enable you to build a high-performing team of engaged employees. Walk away with a powerful action plan to leverage your new skills and transform your management challenges. 

This course is available Live Online for Supervisors

This course is available Live Online for Managers

Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

  • Identify the roles and responsibilities of a leader and your impact on others
  • Gain awareness of your behavioural style and learn to recognize the styles of others
  • Adapt your style to improve communications and relationships with others
  • Support your employees through phases of transition and change
  • Recognize what and when to delegate, and to whom
  • Deliver feedback that will re-direct behaviour and inspire employees
  • Use performance management to motivate and engage your employees
  • Empower others by giving individuals clear goals and the autonomy to do their best work
  • Maximize productivity through delegation and performance management
  • Gain the confidence to provide employees with ongoing feedback and coaching
  • Avoid common pitfalls for new supervisors and managers

Course Features

  • Interactive group discussions that allow you to share your challenges and experiences with peers
  • Simulation-based activities to give you the opportunity to try new skills in a safe environment and transfer your learning back in your work environment
  • A self-assessment that provides insight into your preferences and how that impacts how you work with others
  • Job aids to help you recall and apply key learning


Who Should Attend

Supervisors and managers with 1 to 3 years of experience supervising and managing others.


436 Reviews 4 Star

Course Reviews

  • Indira Rampat, Everlink Jun 28, 2019

    Course Material was well presented. It encouraged questions and participation Peter Boyle is a very professional and excellent teacher. He is able to engage the students and encourage participation. All of our questions were answered We were fed well. Being served good coffee and cookies was really appreciated

  • Berenice, Everlink Jun 28, 2019

    useful information, easy to understand.. helpful Great trainer, knowledgeable, make it easier to learn, I was always feel engage, we did not have down time... energetic.. love my course .. Thank you Peter Extremely happy

  • Scott Taylor, Jonas Club Software Jun 27, 2019

    Great information that helps you look at situations in a different light. Peter was great. He had excellent delivery and kept me engaged throughout the course. The location staff were excellent.

  • Mandy Kang, Interwork Jun 26, 2019

  • Past Participant, McAteer Group of Companies Jun 26, 2019

    it was very informative. I will definitely be using most of the items discussed very knowledgeable on the topics discussed. was able to explain things in a very interesting style

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