Management Skills for New Supervisors and Managers

  • Management
  • Course Code: 31248

Manage, coach and inspire your team to new levels of performance!

Gain the fundamental skills to succeed in your new leadership role. Learn key concepts and practice using tools for communicating, leading change, coaching and inspiring that will enable you to build a high-performing team of engaged employees. Walk away with a powerful action plan to leverage your new skills and transform your management challenges. 

Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

  • Identify the roles and responsibilities of a leader and your impact on others
  • Gain awareness of your behavioural style and learn to recognize the styles of others
  • Adapt your style to improve communications and relationships with others
  • Support your employees through phases of transition and change
  • Recognize what and when to delegate, and to whom
  • Deliver feedback that will re-direct behaviour and inspire employees
  • Use performance management to motivate and engage your employees
  • Empower others by giving individuals clear goals and the autonomy to do their best work
  • Maximize productivity through delegation and performance management
  • Gain the confidence to provide employees with ongoing feedback and coaching
  • Avoid common pitfalls for new supervisors and managers

Course Features

  • Interactive group discussions that allow you to share your challenges and experiences with peers
  • Simulation-based activities to give you the opportunity to try new skills in a safe environment and transfer your learning back in your work environment
  • A self-assessment that provides insight into your preferences and how that impacts how you work with others
  • Job aids to help you recall and apply key learning


Who Should Attend

Supervisors and managers with 1 to 3 years of experience supervising and managing others.



$2,295 Member Fee
$2,495 Non Member Fee
View our pricing options and start saving today
523 Reviews 4 Star

Course Reviews

  • Kyle, Hubbell Nov 6, 2019

    Instructor was excellent and very involved in the discussions and got the group involved which engaged everyone. Topics were mostly relevant to what I would apply to my work. She was very helpful with questions and feedback. I would recommend this course to new managers or leaders in their respective workplace. She was prepared and personable. She was very constructive with feedback and communicated clearly and directly. Course material was relevant and in specific modules challenging. The Main points I will take from the course is the Disc styles.

  • Al Yousefi, Upstream Works Software, Ltd. Sep 18, 2019

    The course was very engaging and the materials were presented in a very easy, relatable way. I thoroughly enjoyed the course and would recommend it to anyone starting up in a management/leadership role. Marilyn is very knowledgeable and approachable. She uses a lot of real life examples to support the material she is presenting. Thank you for making this course great! Ask alot of questions based on your personal experience to gauge the facilitator and classmates opinions. The course is about you and how you want to incorporate it into your processes.

  • Past Participant, Town Of Caledon Oct 18, 2019

    The material and location were both very good and. The facilitator was knowledgeable about the subject matter.

  • Cynthia Morris, Torys LLP Sep 24, 2019

    Marilyn was dynamic and interesting. She had good relatable stories to share and I found her background and experience reliable and helpful. I wish it did cover more situational group discussions. I found those most helpful to directly apply to my everyday work. It taught me theories that can be applied to everyday situations

  • Past Participant, Torys LLP Nov 27, 2019

    Great source of info. Very useful.

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