Making the Transition to Supervising and Managing Others

  • Management
  • Course Code: 31243

Transition into your new role and responsibilities with ease!

Prepare for a complete change of responsibilities and eliminate the anxiety that can accompany it. Gain the practical know-how and confidence you need to plan, organize, coach, motivate, delegate and communicate effectively in your new role. 

Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

  • Understand what your boss, peers and direct reports will expect of you in your new role
  • Identify your personal work style and leverage the styles of those around you
  • Create better connections with those you work with through the use of listening and communication techniques
  • Empower your employees through effective delegation practices
  • Deliver feedback and provide coaching that will correct behaviour and motivate your employees
  • Make a quick, effective transition to your new role
  • Establish a presence and build credibility from the start
  • Gain insight from others going through the same transition
  • Avoid common pitfalls of new managers and supervisors 

Course Features

  • Self assessment(s) for insight into individual behaviour and how you work with others
  • Hands-on activities to engage participants in demonstrating skills
  • Worksheets and exercises to enhance participation and learning
  • Brainstorm activities to encourage involvement of everyone for creative thinking
  • Structured case study(ies) to apply learning in groups
  • Simulation activities to help transfer learned skills and behaviour to the job


Who Should Attend

Newly appointed or prospective supervisors and managers with less than one year of experience supervising and managing others.


298 Reviews 4 Star

Course Reviews

  • Past participant, Bank Of Canada Dec 17, 2018

  • Past participant, Canadian Institute for Health Information Dec 12, 2018

    There were some participants that interrupted the flow of the course, it would have been good to keep them in line with the course.

  • Past participant, Town Of Caledon Nov 29, 2018

    I liked how the instructor tailored examples to our career field. I liked to focus on walking through examples in our lives and getting a chance to try out the skills in a safe space.

  • Past participant, Town Of Caledon Nov 29, 2018

  • Past participant, Municipal Property Assessment Corporation Nov 26, 2018

    Time could be made up if participants were given access to the materials and iSpeak assessment in advance of the event. Sometimes Marilyn spoke very quickly and it took me a few moments longer to process the information she was sharing. Enjoyed her personal stories; they added to the event.

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