Making the Transition to Supervising and Managing Others

Elevate your skills to a higher level of performance!

Feel empowered to hit the ground running with the skills learned in this course. Be ready to bring your best self to the job, while adopting new habits that will quickly get you on the path to greater success.

In this high-impact, 2-day course, our course leaders will help new managers and supervisors like you avoid common pitfalls. Get the secrets and essential skills of managing people, from delivering corrective feedback and coaching to conflict resolution and delegation. With expertly guided hands-on practice, you’ll gain confidence and know-how you can use right away. You’ll also develop a personalized game plan mapping the steps to help you reap the rewards of being a new supervisor.

How You Will Benefit

Digital Badge image - Making the Transitions to Supervising and Managing Others

  • Create a new game plan for growth
  • Let go of your former role and establish your credibility
  • Adjust your behavioural style to give yourself a winning edge
  • Use the instant feedback model to build a successful coaching relationship
  • Control your emotions and think strategically when dealing with conflicts
  • Be definite and decisive in managing and protecting your time

Course Objectives

  • Understand what your boss, peers and direct reports will expect of you in your new role
  • Identify your personal work style and leverage the styles of those around you
  • Create better connections with those you work with through the use of listening and communication techniques
  • Empower your employees through effective delegation practices
  • Deliver feedback and provide coaching that will correct behaviour and motivate your employees

Course Features

  • Self assessment(s) for insight into individual behaviour and how you work with others
  • Brainstorm activities to encourage the involvement of everyone for creative thinking
  • Structured case study(ies) to apply learning in groups
  • Simulation activities to help transfer learned skills and behaviour to the job

Who Should Attend

Newly appointed or prospective supervisors and managers with less than one year of experience supervising and managing others.

Online Learning: All classes are live and instructor led. Remote Access sessions are delivered by CMC with a Canadian facilitator. We are also pleased to offer Live Online dates delivered by our affiliates at American Management Association.



$2,495 Non Member Fee
$2,245 Member Fee

Do you need a different date or location? We offer Courses On Request.

$2,495 Non Member Fee
$2,245 Member Fee

Do you need a different date or location? We offer Courses On Request.

When colleagues learn together, everyone benefits!

Connect with an advisor to discuss delivering this course to your team.

574 Reviews 4 Star

Course Reviews

  • Karen M., Manager Jan 22, 2024

    I really enjoyed Audrey. She was able to keep the group on task and I feel met goals of the course.

  • Brett N., Strategic Account Manager Jan 22, 2024

    Instructor was quite upbeat, positive and realistic in her deleivery

  • Elizabeth F., Manager, Patient Services Jan 22, 2024

    I really enjoyed this training. Audrey was extremely engaging!

  • Samantha P., Supervisor, Operations and Special Programs Jan 19, 2024

  • Michael T., Business Analyst Jan 19, 2024

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