Making the Transition to Supervising and Managing Others

  • Management
  • Course Code: 31243

Transition into your new role and responsibilities with ease!

Prepare for a complete change of responsibilities and eliminate the anxiety that can accompany it. Gain the practical know-how and confidence you need to plan, organize, coach, motivate, delegate and communicate effectively in your new role. 

Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

  • Understand what your boss, peers and direct reports will expect of you in your new role
  • Identify your personal work style and leverage the styles of those around you
  • Create better connections with those you work with through the use of listening and communication techniques
  • Empower your employees through effective delegation practices
  • Deliver feedback and provide coaching that will correct behaviour and motivate your employees
  • Make a quick, effective transition to your new role
  • Establish a presence and build credibility from the start
  • Gain insight from others going through the same transition
  • Avoid common pitfalls of new managers and supervisors 

Course Features

  • Self assessment(s) for insight into individual behaviour and how you work with others
  • Hands-on activities to engage participants in demonstrating skills
  • Worksheets and exercises to enhance participation and learning
  • Brainstorm activities to encourage involvement of everyone for creative thinking
  • Structured case study(ies) to apply learning in groups
  • Simulation activities to help transfer learned skills and behaviour to the job


Who Should Attend

Newly appointed or prospective supervisors and managers with less than one year of experience supervising and managing others.



$2,095 Member Fee
$2,345 Non Member Fee
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391 Reviews 4 Star

Course Reviews

  • Past Participant, Town Of Caledon Jul 26, 2019

  • Ben Legris, Bruce Telecom Oct 16, 2019

    I really liked the instructor. He was very energetic and engaging. I liked some of the content like how to give constructive feedback and how to manage former peers.

  • Past Participant, University Of Ottawa Heart Institute Jan 27, 2020

    Easy going and ensured a relaxed atmosphere for learning. Open to all questions. I wrote down a number of quotes from the facilitator that I know I will use in my daily work life. Very insightful.

  • Past Participant, Ontario Energy Board Feb 17, 2020

    Great instructor with excellent examples. I found the course well-rounded and covering a range of topics. I found the instructor and discussion more helpful than the book contents - some of that I found outdated/less useful (coming up with a metaphor for management seemed a little pointless, I haven't found SMART goals very effective in my line of work, etc.). For these areas, the instructor was able to provide useful examples when asked, so that compensated for the book in those areas. However, I found the feedback module VERY good - I liked the structure that was provided for giving constructive feedback. Finally, my favourite part was some of the group role play activities - I liked practicing and getting feedback on those activities from the instructor and peers. Great examples based on lots of relevant experience. Liz noted down our key areas of learning interest and the beginning and tried to address each of them within the course. She made herself available for questions and given the small group size, I felt like I could bring up all my questions as they came up. She made it a professional and friendly learning environment for everyone.

  • Past Participant, Multiple Sclerosis Society Of Canada Dec 18, 2019

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