Getting Results Without Authority

  • Management
  • Course Code: 32532

Learn how to influence individuals and outcomes without the use of formal authority.

Whether you’re dealing with bosses, colleagues, team members or senior management, the ability to win respect, influence people and cultivate cooperation is absolutely essential to career success. In this persuasive skills training, you’ll focus on the key elements of influencing others when there is lack of authority—personal power, persuasion and negotiation. Learn how to influence people by building your power base using the Personal Power Model…understand exchange and reciprocity (the first steps in the influence process) …adapt communication style to build credibility…persuade with a framework of discovery, preparation and dialogue…master the key components of negotiation.

For organizations, this course supports the Performance and Productivity Impact Area - improving resource management, agility and innovation.

How You Will Benefit

  • Determine your personal power base.
  • Analyze your approach when influencing others and know how to adjust it.
  • Identify the fundamentals of exchange and reciprocity.
  • Develop and apply persuasion skills using four skill steps to influence others.
  • Improve your basic interpersonal skills of listening, questioning, and providing constructive feedback.
  • Appreciate the value of constructive conflict, and learn how to work through conflict situations when influencing.
  • Identify the basic steps of negotiation and promote win-win results.
  • Establish or regain credibility so you can begin to influence people
  • Effectively use your power base to persuade others
  • Understand the person you’re trying to influence—and persuade through give-and-take
  • Develop and grow relationships within your organization and beyond
  • Create a collaborative work environment for faster, better results
  • Successfully sell your ideas and implement change
  • Achieve trust and give-and-take relationships up, down and across the organization
  • Influence people while projecting self-confidence without being pushy
  • Identify various negotiating techniques that promote win-win outcomes

Course Features

  • Interactive exercises and role plays to give you the opportunity to try new skills in a safe environment and transfer your learning back in your work environment
  • A self-assessment that provides insight into your preferences and how that impacts how you work with others
  • Job aid to help you recall and apply key learning points when you need to
 

Who Should Attend

Professionals who need to improve their influencing skills to achieve results through others.

Online Learning: All classes are live and instructor led. Remote Access sessions are delivered by CMC with a Canadian facilitator. We are also pleased to offer Live Online dates delivered by our affiliates at American Management Association.

 

$2,695 Non Member Fee
$2,395 Member Fee

Do you need a different date or location? We offer Courses On Request.

$2,695 Non Member Fee
$2,395 Member Fee

Do you need a different date or location? We offer Courses On Request.

Schedule this course for your team. Click here to get started.
220 Reviews 4 Star

Course Reviews

  • David Brusutti, Esri Canada Nov 8, 2022

    Great content shared and very knowledgeable instructor. Lots of good collaboration with the group.

  • Past Participant, Otsuka Canada Pharmaceutical Inc Sep 9, 2022

  • Past Participant, Esri Canada Sep 9, 2022

    The experience might have been different if this course was held in-person. I often found myself confused by by the course material/the expectation for activities.

  • Past Participant, Esri Canada Sep 9, 2022

    There was no clear learning objective in the course, it was quite confusing and very contradicting. Directions were never clear and everyone in the course was confused about assignments and tasks given.

  • Past Participant, CMC Canadian Management Centre Jul 29, 2022

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