Getting Results Without Authority

Learn how to influence individuals and outcomes without the use of formal authority.

Whether you’re dealing with bosses, colleagues, team members or senior management, the ability to win respect, influence people and cultivate cooperation is absolutely essential to career success. In this persuasive skills training, you’ll focus on the key elements of influencing others when there is lack of authority—personal power, persuasion and negotiation. Learn how to influence people by building your power base using the Personal Power Model…understand exchange and reciprocity (the first steps in the influence process) …adapt communication style to build credibility…persuade with a framework of discovery, preparation and dialogue…master the key components of negotiation.

How You Will Benefit

  • Determine your personal power base.
  • Analyze your approach when influencing others and know how to adjust it.
  • Identify the fundamentals of exchange and reciprocity.
  • Develop and apply persuasion skills using four skill steps to influence others.
  • Improve your basic interpersonal skills of listening, questioning, and providing constructive feedback.
  • Appreciate the value of constructive conflict, and learn how to work through conflict situations when influencing.
  • Identify the basic steps of negotiation and promote win-win results.
  • Establish or regain credibility so you can begin to influence people
  • Effectively use your power base to persuade others
  • Understand the person you’re trying to influence—and persuade through give-and-take
  • Develop and grow relationships within your organization and beyond
  • Create a collaborative work environment for faster, better results
  • Successfully sell your ideas and implement change
  • Achieve trust and give-and-take relationships up, down and across the organization
  • Influence people while projecting self-confidence without being pushy
  • Identify various negotiating techniques that promote win-win outcomes

Course Features

  • Interactive exercises and role plays to give you the opportunity to try new skills in a safe environment and transfer your learning back in your work environment
  • A self-assessment that provides insight into your preferences and how that impacts how you work with others
  • Job aid to help you recall and apply key learning points when you need to
 

Who Should Attend

Professionals who need to improve their influencing skills to achieve results through others.

Online Learning: All classes are live and instructor led. Remote Access sessions are delivered by CMC with a Canadian facilitator. We are also pleased to offer Live Online dates delivered by our affiliates at American Management Association.

 

$2,695 Non Member Fee
$2,395 Member Fee

Do you need a different date or location? We offer Courses On Request.

$2,695 Non Member Fee
$2,395 Member Fee

Do you need a different date or location? We offer Courses On Request.

When colleagues learn together, everyone benefits!

Explore our onsite training options or to inquire about scheduling this course for your team, click here.

 

 

This course supports the following Organizational Impact Areas:

  • Performance and Productivity Impact Area - improving resource management, agility and innovation.
236 Reviews 4 Star

Course Reviews

  • Past Participant, ArcGIS Support Consultant Nov 2, 2023

    Dave was wonderful, had great references and analogies

  • David A., Senior Enterprise Support Consultant Oct 17, 2023

    Great pace and delivery. I particularly appreciated how the instructor kept us engaged through activities, breakout sessions, group conversations and regular breaks.

  • Sonja A., GIS Consultant Oct 17, 2023

  • Past Participant, Talent Development Manager Sep 15, 2023

  • Past Participant, Sr Manager Call Centre Operations Sep 15, 2023

    Excellent content

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