Communicating Up, Down and Across the Organization

  • Communication & Interpersonal Skills
  • Course Code: 32203
Gain recognition, build stronger work relationships and deliver high-value results!
Real leaders appreciate it when employees practice upward communication—taking the responsibility to communicate new ideas, innovations and better ways to get the work accomplished. This ability is especially crucial during times of economic uncertainty, where responsibilities can change unexpectedly and fresh ideas and input are essential at all organizational levels. 
This seminar offers practical and adaptive strategies for upward communication—as well as across and downward communication—to inform and influence others no matter where they fit in the organizational chart.

Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

Gain recognition, confidence and credibility by putting forward a positive image 

Use upward and downward communication to create new opportunities for yourself

Break down the barriers between team cooperation and organizational effectiveness 

Reduce frustration through upward and downward communication to build cooperation between different silos 

Enhance productivity by gaining support and commitment 

Build more cooperative and productive workplace relationships


Who Should Attend

Professionals and managers who want to build the communication skills that encourage dialogue throughout the organization and among different departments and levels


69 Reviews 4 Star

Course Reviews

  • Lorna P Dec 10, 2017

  • Past Participant, Cancer Care Ontario Dec 10, 2017

    pretty good she is nice and very knowledgeable.

  • Past Participant, CIBC Dec 5, 2017

  • Past Participant, Independent Electricity System Operator Dec 5, 2017

    Too much emphasis on outdated stereotypes of women vs men; generational gaps; etc. Communication styles are a personality trait, not culturally defined. Concepts that the course were focused on were typical, nothing insightful was learned. The main take-aways were from what other participants shared. Overall experience was lacking compared to other companies or even other courses taken with CMC. There was no breakfast, no juice, snacks were dried box cookies, and lunch the second day was leftovers from the first day used to make sandwiches.

  • Tim M, GIABA - ECOWAS Dec 4, 2017

    She is dedicated It was a pleasant and valuable time , I have acquired hands on knowledge that will help my day to day work. I travel from far away Nigeria to attend this course, and i conclude it worth my time. I like the fact that you keep to time, serve lunch and Tea-Breaks within the premises, It helps cohesion and time management.

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