Communicating Up, Down and Across the Organization

  • Communication & Interpersonal Skills
  • Course Code: 32203

Gain recognition, build stronger work relationships and deliver high-value results!

Real leaders appreciate it when employees practice upward communication—taking the responsibility to communicate new ideas, innovations and better ways to get the work accomplished. This ability is especially crucial during times of economic uncertainty, where responsibilities can change unexpectedly and fresh ideas and input are essential at all organizational levels. This seminar offers practical and adaptive strategies for upward communication—as well as across and downward communication—to inform and influence others no matter where they fit in the organizational chart.

Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

  • Gain recognition, confidence and credibility by putting forward a positive image
  • Use upward and downward communication to create new opportunities for yourself
  • Break down the barriers between team cooperation and organizational effectiveness
  • Reduce frustration through upward and downward communication to build cooperation between different silos
  • Enhance productivity by gaining support and commitment
  • Build more cooperative and productive workplace relationships
  • Acquire behaviours and techniques that demonstrate a strong sense of self-confidence with your peers, direct reports and manager
  • Develop techniques to analyze audiences and situations appropriately
  • Create processes to frame your message to specific audiences
  • Apply strategies to influence and motivate others

Course Features

  • Self assessment for insight into individual behaviour and how you work with others
  • Hands-on activities to engage participants in demonstrating skills
  • Audiovisual resources to reinforce learning in an impactful manner
  • Worksheets and exercises to enhance participation and learning

What is the difference between Remote Access and Live Online?


Who Should Attend



Professionals and managers who want to build the communication skills that encourage dialogue throughout the organization and among different departments and levels



$2,195 Member Fee
$2,445 Non Member Fee
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104 Reviews 4 Star

Course Reviews

  • NA, NA Oct 27, 2019

  • Andreea Neculai, Fresenius Kabi Canada Aug 28, 2019

    The course was very engaging and very applicable to the workplace environment. The facilitator was very enthusiastic and open to address any questions or concerns, providing ample examples for each topic discussed. It is a good course, providing new tools and strategies for those needing to further enhance their communication skills.

  • Past Participant, Vistaprint Aug 25, 2019

  • Past Participant, University Of Guelph Oct 28, 2019

    Great group discussions!

  • Bob Howran, McCain Foods Oct 28, 2019

    Thought provoking and self reflective which will help steer my communication habits moving forward to be more effective. Very nice person that provided real life examples and work experiences that validated the discussions. Learnings that can be immediately applied in your day to day work.

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