Communicating Up, Down and Across the Organization

Gain recognition, build stronger work relationships and deliver high-value results!

Real leaders appreciate it when employees practice upward communication—taking the responsibility to communicate new ideas, innovations and better ways to get the work accomplished. This ability is especially crucial during times of economic uncertainty, where responsibilities can change unexpectedly and fresh ideas and input are essential at all organizational levels. This course offers practical and adaptive strategies for upward communication—as well as across and downward communication—to inform and influence others no matter where they fit in the organizational chart.

How You Will Benefit

  • Gain recognition, confidence and credibility by putting forward a positive image
  • Use upward and downward communication to create new opportunities for yourself
  • Break down the barriers between team cooperation and organizational effectiveness
  • Reduce frustration through upward and downward communication to build cooperation between different silos
  • Enhance productivity by gaining support and commitment
  • Build more cooperative and productive workplace relationships
  • Acquire behaviours and techniques that demonstrate a strong sense of self-confidence with your peers, direct reports and manager
  • Develop techniques to analyze audiences and situations appropriately
  • Create processes to frame your message to specific audiences
  • Apply strategies to influence and motivate others

Course Features

  • Self assessment for insight into individual behaviour and how you work with others
  • Hands-on activities to engage participants in demonstrating skills
  • Audiovisual resources to reinforce learning in an impactful manner
  • Worksheets and exercises to enhance participation and learning
 

Who Should Attend

Professionals and managers who want to build communication skills that encourage dialogue throughout the organization and among different departments and levels

Live Online classes are delivered in partnership with American Management Association.

 

$2,695 Non Member Fee
$2,395 Member Fee
  • Date
    Location
    Time

Do you need a different date or location? We offer Courses On Request.

$2,695 Non Member Fee
$2,395 Member Fee
  • Date
    Location
    Time

Do you need a different date or location? We offer Courses On Request.

When colleagues learn together, everyone benefits!

Connect with an advisor to discuss delivering this course to your team.

170 Reviews 4 Star

Course Reviews

  • Past Participant, Leads/manager Apr 9, 2025

    The course was informative. Rona was lovely.

  • Past Participant, Owner Mar 25, 2025

    Cover a lot of materials

  • Past Participant, Vice President, Product Development Mar 25, 2025

    Overall, the course exceeded expectations. There were many valuable concepts presented that I can incorporate into my work. Our instructor Mike was also very knowledgeable and delivered the material in an effective way.

  • Past Participant, Claims Mar 25, 2025

  • Past Participant, HR Manager Mar 25, 2025

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