Make Better Decisions at Work Webinar (Earn 1 PDU)
Franca Miraglia is a passionate and skilled Facilitator dedicated to helping employees at all levels hone their communication skills. She combines the best of her creative/theatre background with 30 years of business experience leading high performing teams to deliver powerful sessions. She specializes in sessions in Canadian Management Centre’s Strategy & Analysis portfolio of offerings as well as Business Writing and Presentation Skills. While empathetic and supportive, Franca has been praised for providing clear and constructive feedback that helps participants stretch and grow. A member of the Institute for Performance and Learning (IPL), Franca has completed the Adult Education program at St. Francis Xavier University. A storyteller in her own right, she is a member of the Dramatists Guild of America and has had her plays produced in Toronto and Off-Off-Broadway.
- Identify your tendencies in decision-making and consider how it may impact your credibility at work
- Build confidence as you shift your mindset from making the “right” decision to making a “quality” decision
- Learn 5 key questions that will provide structure to your decision-making process for better results