Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure

  • Management
  • Course Code: 32261

Set priorities and learn to control chaos in the workplace

While chaos can be a ‘natural’ outcome of constant change, it’s not easy to deal with if you don’t have tools designed to manage that chaos as it unfolds. This program provides solutions to address this challenge. Plus, you’ll discover how to harness the energy of a dynamic, though often chaotic, work environment and avoid feeling overwhelmed when things start to spin out of control.

Through applying a variety of tools, you’ll re-think the way you approach chaos, which will help you tackle tough situations as they arise. You will also practice techniques for analyzing and resolving problems and learn to strategically communicate your solutions. You’ll leave confident and ready to apply the most appropriate techniques to clarify, alleviate and eliminate chaos within your control—and better manage your reactions to the chaos beyond your control.

Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

  • Identify positive outcomes from chaotic environments
  • Clarify and leverage or eliminate chaos within your control
  • Set priorities for all your activities
  • Focus and act decisively when priorities shift
  • Use tools to problem-solve and select a course of action
  • Practice assertive communication to manage shifting priorities
  • Manage interruptions and conflicts with greater ease
  • Communicate your needs strategically
  • Identify one or two tools most applicable to your situation

Course Features

  • Interactive group discussions that allow you to share your challenges and experiences with peers
  • Hands-on activities to give you the opportunity to try new skills in a safe environment and transfer your learning back in your work environment
  • Job aids to help you recall and apply key learning points back in your workplace


Who Should Attend

Anyone facing expanding workloads, shifting priorities, complex organizational dynamics, organizational restructuring and increased uncertainty.



$1,845 Member Fee
$1,995 Non Member Fee
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3 Reviews 4 Star

Course Reviews

  • Past participant, Mercedes-Benz Canada Inc. Sep 25, 2018

    Influence strategies exercise is very impressive and would like to have my colleague to score for me

  • Past participant, Stackteck Systems Incorporated Sep 22, 2018

    I really enjoyed the my first experience with the CMC team! All of you are wonderful people! I was treated with the highest respect and felt really comfortable immediately!! Thank you and see you in February!! Sincerest regards, Paul Cesario Karen was awesome, simply put!! Keep up the great work!

  • Past participant, Innovation, Science And Economic Development Canada Sep 18, 2018

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