Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure

  • Management
  • Course Code: 32261

Set priorities and learn to control chaos in the workplace

While chaos can be a ‘natural’ outcome of constant change, but it’s not easy to deal with if you don’t have tools designed to manage that chaos as it unfolds. This program provides solutions to address this challenge. Plus, you’ll discover how to harness the energy of a dynamic - though often chaotic - work environment and avoid feeling overwhelmed when things start to spin out of control.

Through applying a variety of tools, you’ll re-think the way you approach chaos, which will help you tackle tough situations as they arise. You will also practice techniques for analyzing and resolving problems and learn to strategically communicate your solutions. You’ll leave confident and ready to apply the most appropriate techniques to clarify, alleviate and eliminate chaos within your control—and better manage your reactions to the chaos beyond your control.

This course is available Live Online

Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

  • Identify positive outcomes from chaotic environments
  • Clarify and leverage or eliminate chaos within your control
  • Set priorities for all your activities
  • Focus and act decisively when priorities shift
  • Use tools to problem-solve and select a course of action
  • Practice assertive communication to manage shifting priorities
  • Manage interruptions and conflicts with greater ease
  • Communicate your needs strategically
  • Identify one or two tools most applicable to your situation

Course Features

  • Interactive group discussions that allow you to share your challenges and experiences with peers
  • Hands-on activities to give you the opportunity to try new skills in a safe environment and transfer your learning back in your work environment
  • Job aids to help you recall and apply key learning points back in your workplace


Who Should Attend

Anyone facing expanding workloads, shifting priorities, complex organizational dynamics, organizational restructuring and increased uncertainty.



$2,095 Member Fee
$2,195 Non Member Fee
View our pricing options and start saving today
11 Reviews 4 Star

Course Reviews

  • Ashling Murphy, Trust Child Care Centres May 31, 2019

    Karen is amazing. Her real life knowledge and experience brings the course to the next level. I feel motivated and prepared to face challenges and prevent chaos in the future! She is amazing.

  • Meghan Murray, CLEAResult Jun 7, 2019

    skills and tools provided were practical and relatable. hands-on practice in class provided an opportunity to understand how the tools can be applied in various scenarios, regardless of an individuals work tasks Karen was great. She was an active listener, but ensured to keep the course schedule, when necessary. She would draw connections between two scenarios that would at first seem very different, showing how to apply tools to a wide variety of scenarios

  • Past Participant, H.C. Starck Canada Inc May 31, 2019

    Enjoyed the course and learned some useful tools but feel there could have been more especially with making decisions under pressure portion. Overall though enjoyed the course and definitely learned some valuable tools Karen is a great instructor who has good examples and was easy to follow

  • Past Participant, United Nations World Food Programme May 31, 2019

  • Past Participant, JTI-Macdonald Corp. May 31, 2019

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