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Assertiveness Training for Managers

Achieve greater results and higher influence with assertiveness techniques that will build confidence and credibility.

If you want to enhance your leadership stature and persuade others to help you reach your goals, Assertiveness Training for Managers is an important first step. This course gives you the opportunity to learn how your behaviour style impacts your overall performance as a manager. You’ll take stock of your current assertiveness skills and learn how you can improve them for a more effective approach. Using the behaviour modeling approach toward assertiveness training, learn to employ assertiveness skills to take control of a situation without alienating others.

 

How You Will Benefit

  • React assertively, appropriately and confidently in any situation
  • Create a polished, powerful and professional managerial style
  • Improve effectiveness as a manager by getting things done through others
  • Effectively produce stronger communicators for increased efficiency
  • Build a strong effective management team
  • Apply assertive behavioural techniques to manage others effectively
  • Assess the link between assertiveness, personal power and self-confidence
  • Demonstrate effective ways to influence behaviour change for positive results
  • Resolve conflict and express disagreement without alienating others
  • Maintain confidence and emotional control in tough situations
  • Demonstrate techniques to gain recognition and influence

Course Features

  • Self assessment for insight into individual behaviour and how you work with others
  • Simulation activities to help transfer learned skills and behaviour to the working world
  • Role play to practice techniques and behaviours in a safe environment
  • Worksheets and exercises to enhance participation and learning
  • Audiovisual resources to reinforce learning in an impactful manner

Want a better sense of what learning with CMC is like? Learn more about the CMC Classroom Experience.

 

Who Should Attend

Professionals interested in adopting a more impactful and effective interpersonal management style.

 

$2,795 Non Member Fee
$2,495 Member Fee
View our pricing options
  • Date
    Location
    Time

Do you need a different date or location? We offer Courses On Request.

$2,795 Non Member Fee
$2,495 Member Fee
View our pricing options
  • Date
    Location
    Time

Do you need a different date or location? We offer Courses On Request.

When colleagues learn together, everyone benefits!

Connect with an advisor to discuss delivering this course to your team.

Frequently Asked Questions

 Why is assertiveness training for managers important?

Managers must communicate expectations, address performance issues and navigate disagreements while maintaining strong team relationships. Assertiveness training for managers helps leaders express ideas clearly, set boundaries and guide conversations confidently without becoming overly aggressive or passive.

 How is assertiveness training for managers different from general assertiveness training?

General assertiveness training focuses on personal communication confidence. Assertiveness training for managers addresses leadership situations such as giving constructive feedback, managing conflict between employees and influencing team decisions. Managers learn how to communicate authority while maintaining trust and respect. You’ll empower yourself and others that you manage.

 How can managers use assertive communication when addressing performance issues?

Addressing performance concerns requires clarity and professionalism. Assertive communication for managers helps leaders provide direct feedback, explain expectations and discuss improvement plans, while keeping the conversation constructive and focused on solutions.

 I struggle to push back on unrealistic expectations from senior leadership. Can assertiveness training for managers help?

Yes. Many managers must balance team capacity with organizational demands. Assertiveness training for managers teaches techniques for communicating concerns, negotiating priorities and presenting alternative solutions, while maintaining positive relationships with senior leaders.

 How does assertive leadership communication improve team relationships?

Managers who practice assertive leadership communication are able to set clear expectations, address issues early and encourage open dialogue. This approach reduces misunderstandings, builds trust and helps teams work more effectively together.

 Who should attend assertiveness training for managers?

This program is designed for experienced managers and seasoned professionals who want to strengthen their leadership communication skills. It is especially valuable for leaders with four or more years of experience who want to build influence, resolve conflicts smoothly and communicate with greater confidence.

Course Reviews

4.4 ★★★★★★★★★★ 117 Reviews

Participant Feedback Summary (AI generated based on all reviews)

Participants say Assertiveness Training for Managers offers useful perspective, structure, and frameworks for approaching workplace actions and behaviours more consciously. In this limited set of comments, participants describe the course as interesting and beneficial, with helpful materials, group activities, and exercises that supported their learning. They also valued opportunities to hear practical experiences and connect the content to assertiveness-related situations. Feedback on the learning experience was mixed, with some participants finding it engaging and professional while others felt the delivery relied too heavily on reading from the materials.

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  • Group activities
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Recent Reviews

  • Past Participant, Project Manager Feb 5, 2026

    Highly recommend for leaders across any organization

  • Past Participant, Development Manager Feb 5, 2026

  • Martine F., Sr Project Manager Sep 30, 2024

  • Past Participant, Director, Policy and Engagement Sep 30, 2024

  • Madonna L., Project Manager Aug 4, 2024

    Materials are great. The Instructor is interactive and sharing a lot of her experiences.

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