Assertiveness Skills for Women in Business

Believe in yourself and others will too!

Send the right signals and get the right responses every time. By knowing how to handle yourself in just about any situation that comes up - without seeming either shy or pushy - you'll get things done and get what you want. You'll command respect. Assertiveness techniques, when used effectively, can make almost every aspect of your job and life better—but knowing which tools and techniques to use, and how and when to use them, is critical.  This course  addresses the unique challenges women face in business and how the effective use of assertiveness techniques is essential for survival and advancement. With these skills, you can increase the likelihood that you will send the right signals and get the right responses. They can help you command respect while being respectful, and handle almost any situation you’re likely to encounter without seeming overbearing. 

How You Will Benefit

  • Recognize your own strengths and opportunities
  • Practice assertive behaviours in challenging situations
  • Learn to use assertive communication techniques: verbal, non-verbal and assertive listening
  • Better manage day-to-day interactions with colleagues, managers and clients
  • Employees feel a stronger sense of empowerment in their role
  • Identify the characteristics of the four assertiveness styles
  • Assess your individual assertiveness style and its effectiveness
  • Demonstrate assertiveness techniques using supportive communication behaviours
  • Define negotiation and its connection to assertiveness
  • Develop an action plan to overcome at least two personal obstacles to assertiveness
  • Incorporate techniques into everyday practices

Course Features:

  • Self assessment for insight into individual behaviour and how you work with others
  • Audiovisual resources to reinforce learning in an impactful manner
  • Role play to practice techniques and behaviours in a safe environment
  • Job aid(s) and tip sheets to take back to the workplace
  • Hands-on activities to engage participants in demonstrating skills

Who Should Attend

All women professionals, managers and supervisors who want to improve and build on their communication, conflict resolution, delegation and action-planning skills.

Live Online classes are delivered in partnership with American Management Association.


$2,595 Non Member Fee
$2,345 Member Fee

Do you need a different date or location? We offer Courses On Request.

$2,595 Non Member Fee
$2,345 Member Fee

Do you need a different date or location? We offer Courses On Request.

Schedule this course for your team. Click here to get started.
119 Reviews 4 Star

Course Reviews

  • Delaney H., Executive Director Aug 9, 2023

    Jaye was engaging with great stories and tips. She brought the class around to being more engaged by the end of the session - tough to get people wanting to be more assertive to turn on their video and speak up!

  • Past Participant, Logistics Planning Specialist Jul 26, 2023

    Our instructor, Nellie, was fantastic! Nellie is very insightful and truly gave her all to us

  • Past Participant, Holistic Nutritionist and Metabolic Balance Coach Jul 26, 2023

    Nellie was an amazing instructor - thoughtful, engaging, never boring and with lots or real life examples!

  • Catherine H., Office Manager-HR Jul 26, 2023

    I would recommend this course to my family, friends and coworkers. It was excellent.

  • Past Participant, Human Resources Feb 24, 2023

    Sherry was exceptional and did a wonderful job facilitating this course. She was attentive, provided feedback and great perceptive.

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