Assertiveness Skills for Women in Business

  • Business Excellence for Women
  • Course Code: 32528

Believe in yourself and others will too!

Send the right signals and get the right responses every time. By knowing how to handle yourself in just about any situation that comes up - without seeming either shy or pushy - you'll get things done and get what you want. You'll command respect. Assertiveness techniques, when used effectively, can make almost every aspect of your job and life better—but knowing which tools and techniques to use, and how and when to use them, is critical.  This course  addresses the unique challenges women face in business and how the effective use of assertiveness techniques is essential for survival and advancement. With these skills, you can increase the likelihood that you will send the right signals and get the right responses. They can help you command respect while being respectful, and handle almost any situation you’re likely to encounter without seeming overbearing. 

This course is also available Live Online

Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

  • Recognize your own strengths and opportunities
  • Practice assertive behaviours in challenging situations
  • Learn to use assertive communication techniques: verbal, non-verbal and assertive listening
  • Better manage day-to-day interactions with colleagues, managers and clients
  • Employees feel a stronger sense of empowerment in their role
  • Identify the characteristics of the four assertiveness styles
  • Assess your individual assertiveness style and its effectiveness
  • Demonstrate assertiveness techniques using supportive communication behaviours
  • Define negotiation and its connection to assertiveness
  • Develop an action plan to overcome at least two personal obstacles to assertiveness
  • Incorporate techniques into everyday practices

Course Features:

  • Self assessment for insight into individual behaviour and how you work with others
  • Audiovisual resources to reinforce learning in an impactful manner
  • Role play to practice techniques and behaviours in a safe environment
  • Job aid(s) and tip sheets to take back to the workplace
  • Hands-on activities to engage participants in demonstrating skills


Who Should Attend

All women professionals, managers and supervisors who want to improve and build on their communication, conflict resolution, delegation and action-planning skills.



$2,195 Member Fee
$2,395 Non Member Fee
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79 Reviews 4 Star

Course Reviews

  • Ashu Aggarwal, Eberspaecher Climate Controls Jun 27, 2019

    Good Skills were taught. She was excellent.

  • Past Participant, Index Exchange Jun 28, 2019

    Great course! Lots of information and real life examples. I've learned a lot and the program instructor was very engaging! The facilitator was fantastic! She was able to put in real life examples to make the concepts more relatable and clear to understand.It was great. I feel very welcomed!

  • Past Participant, CIBC Jun 27, 2019

    Great Instructor and provided great feedback! I really enjoyed the course and felt welcomed to participate

  • Past Participant, Magellan Aerospace Jun 28, 2019

    Liked it.Great, inspiringon a high level

  • Past Participant, Aurora Cannabis Inc. Apr 25, 2019

    The course was amazing based on the instructor, she was hands down the best instructor i have ever had in a course. Amazing!!!

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