Assertiveness Skills for Women in Business

  • Business Excellence for Women
  • Course Code: 32528

Believe in yourself and others will too!

Send the right signals and get the right responses every time. By knowing how to handle yourself in just about any situation that comes up - without seeming either shy or pushy - you'll get things done and get what you want. You'll command respect. Assertiveness techniques, when used effectively, can make almost every aspect of your job and life better—but knowing which tools and techniques to use, and how and when to use them, is critical.  This course  addresses the unique challenges women face in business and how the effective use of assertiveness techniques is essential for survival and advancement. With these skills, you can increase the likelihood that you will send the right signals and get the right responses. They can help you command respect while being respectful, and handle almost any situation you’re likely to encounter without seeming overbearing. 

How You Will Benefit

  • Recognize your own strengths and opportunities
  • Practice assertive behaviours in challenging situations
  • Learn to use assertive communication techniques: verbal, non-verbal and assertive listening
  • Better manage day-to-day interactions with colleagues, managers and clients
  • Employees feel a stronger sense of empowerment in their role
  • Identify the characteristics of the four assertiveness styles
  • Assess your individual assertiveness style and its effectiveness
  • Demonstrate assertiveness techniques using supportive communication behaviours
  • Define negotiation and its connection to assertiveness
  • Develop an action plan to overcome at least two personal obstacles to assertiveness
  • Incorporate techniques into everyday practices

Course Features:

  • Self assessment for insight into individual behaviour and how you work with others
  • Audiovisual resources to reinforce learning in an impactful manner
  • Role play to practice techniques and behaviours in a safe environment
  • Job aid(s) and tip sheets to take back to the workplace
  • Hands-on activities to engage participants in demonstrating skills


Who Should Attend

All women professionals, managers and supervisors who want to improve and build on their communication, conflict resolution, delegation and action-planning skills.

What is the difference between Remote Access and Live Online?


$2,445 Non Member Fee
$2,195 Member Fee

Do you need a different date or location? We offer Courses On Request.

$2,445 Non Member Fee
$2,195 Member Fee

Do you need a different date or location? We offer Courses On Request.

Schedule this course for your team. Click here to get started.
103 Reviews 4 Star

Course Reviews

  • Past Participant, Department of National Defence HQ Jan 20, 2022

  • Hayley Morris, Interim Credit Manager, Mohawk Council of Kahnawake Jan 20, 2022

    I found this course to be interesting and useful in equal measures, and I have no doubt that the skills I learnt will help me to manage more effectively.

  • Patricia Piron, Public Information Officer, Ontario Energy Board Nov 15, 2021

    Course content was easy to understand and provided tools for building ones self business practices.

  • Alexia Taylor, Bilingual Public Information Officer, Ontario Energy Board Nov 15, 2021

  • Joanna Marincak, Finance Clerk, Department of National Defence HQ Sep 13, 2021

    The course was informative and Hazel Wagner was great. She was very understanding and made you feel comfortable

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