Assertiveness Skills for Women in Business

Believe in yourself and others will too!

Send the right signals and get the right responses every time. By knowing how to handle yourself in just about any situation that comes up - without seeming either shy or pushy - you'll get things done and get what you want. You'll command respect. Assertiveness techniques, when used effectively, can make almost every aspect of your job and life better—but knowing which tools and techniques to use, and how and when to use them, is critical.  This course  addresses the unique challenges women face in business and how the effective use of assertiveness techniques is essential for survival and advancement. With these skills, you can increase the likelihood that you will send the right signals and get the right responses. They can help you command respect while being respectful, and handle almost any situation you’re likely to encounter without seeming overbearing. 

How You Will Benefit

  • Recognize your own strengths and opportunities
  • Practice assertive behaviours in challenging situations
  • Learn to use assertive communication techniques: verbal, non-verbal and assertive listening
  • Better manage day-to-day interactions with colleagues, managers and clients
  • Employees feel a stronger sense of empowerment in their role
  • Identify the characteristics of the four assertiveness styles
  • Assess your individual assertiveness style and its effectiveness
  • Demonstrate assertiveness techniques using supportive communication behaviours
  • Define negotiation and its connection to assertiveness
  • Develop an action plan to overcome at least two personal obstacles to assertiveness
  • Incorporate techniques into everyday practices

Course Features:

  • Self assessment for insight into individual behaviour and how you work with others
  • Audiovisual resources to reinforce learning in an impactful manner
  • Role play to practice techniques and behaviours in a safe environment
  • Job aid(s) and tip sheets to take back to the workplace
  • Hands-on activities to engage participants in demonstrating skills
 

Who Should Attend

All women professionals, managers and supervisors who want to improve and build on their communication, conflict resolution, delegation and action-planning skills.

Live Online classes are delivered in partnership with American Management Association.

 

$2,595 Non Member Fee
$2,345 Member Fee

Do you need a different date or location? We offer Courses On Request.

$2,595 Non Member Fee
$2,345 Member Fee

Do you need a different date or location? We offer Courses On Request.

When colleagues learn together, everyone benefits!

Connect with an advisor to discuss delivering this course to your team.

130 Reviews 4 Star

Course Reviews

  • Past Participant, Bankruptcy Analyst Feb 22, 2024

    It was well lead and interactive.

  • Sylvia C., Director of Legal Services Nov 30, 2023

    Facilitator was lovely. Materials were very helpful. The small group size permitted for an engaging, supportive, personalized experience.

  • Past Participant, General Manager of Executive Office Nov 14, 2023

    I like to take my time to absorb information. I wish i had read the course materials prior to the session, it may have helped me to learn and to ask questions.

  • Sawera K., Senior Accounts Executive Oct 25, 2023

    It’s interactive and practical.

  • Ana P., Subcontracts Procurement Specialist Oct 25, 2023

    The layout on it was good.

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