Assertiveness Training for Managers

  • Communication & Interpersonal Skills
  • Course Code: 32527

Achieve greater results and higher influence with assertiveness techniques that will build confidence and credibility.

If you want to enhance your leadership stature and persuade others to help you reach your goals, Assertiveness Training for Managers is an important first step. This course gives you the opportunity to learn how your behaviour style impacts your overall performance as a manager. You’ll take stock of your current assertiveness skills and learn how you can improve them for a more effective approach. Using the behaviour modeling approach toward assertiveness training, learn to employ assertiveness skills to take control of a situation without alienating others.


Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

  • React assertively, appropriately and confidently in any situation
  • Create a polished, powerful and professional managerial style
  • Improve effectiveness as a manager by getting things done through others
  • Effectively produce stronger communicators for increased efficiency
  • Build a strong effective management team
  • Apply assertive behavioural techniques to manage others effectively
  • Assess the link between assertiveness, personal power and self-confidence
  • Demonstrate effective ways to influence behaviour change for positive results
  • Resolve conflict and express disagreement without alienating others
  • Maintain confidence and emotional control in tough situations
  • Demonstrate techniques to gain recognition and influence

Course Features

  • Self assessment for insight into individual behaviour and how you work with others
  • Simulation activities to help transfer learned skills and behaviour to the working world
  • Role play to practice techniques and behaviours in a safe environment
  • Worksheets and exercises to enhance participation and learning
  • Audiovisual resources to reinforce learning in an impactful manner


Who Should Attend

Professionals interested in adopting a more impactful and effective interpersonal management style.



$2,095 Member Fee
$2,295 Non Member Fee
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70 Reviews 4 Star

Course Reviews

  • Past Participant, Ontario Securities Commission Dec 13, 2017

  • Past Participant, Office Of The Superintendent Of Bankruptcy Canada Dec 13, 2017

    Excellent, highly beneficial course with an engaging and knowledgeable instructor. Thanks Nellie.

  • sherri h, tmmc Nov 2, 2017

    I would like to see the facilities more enviromentally friendly. I didn't notice a place for compost. Bins were not clearly marked and people just put everything in the garbage.

  • Past Participant, Individuals Nov 2, 2017

    I noticed that two assertive techniques: fogging, negative inquiry where not covered in the module 3; they were just listed as learning objectives. Great Visual when explaining the effort we put feels such a big step, but is perceived by other as a small step.I would love to have sample answers for "respond to common put downs statements"

  • Past Participant, Office of the Superintendent of Bankruptcy Canada Nov 1, 2017

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