Assertiveness Training for Managers

  • Communication & Interpersonal Skills
  • Course Code: 32527

Achieve greater results and higher influence with assertiveness techniques that will build confidence and credibility.

If you want to enhance your leadership stature and persuade others to help you reach your goals, Assertiveness Training for Managers is an important first step. This course gives you the opportunity to learn how your behaviour style impacts your overall performance as a manager. You’ll take stock of your current assertiveness skills and learn how you can improve them for a more effective approach. Using the behaviour modeling approach toward assertiveness training, learn to employ assertiveness skills to take control of a situation without alienating others.


Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

  • React assertively, appropriately and confidently in any situation
  • Create a polished, powerful and professional managerial style
  • Improve effectiveness as a manager by getting things done through others
  • Effectively produce stronger communicators for increased efficiency
  • Build a strong effective management team
  • Apply assertive behavioural techniques to manage others effectively
  • Assess the link between assertiveness, personal power and self-confidence
  • Demonstrate effective ways to influence behaviour change for positive results
  • Resolve conflict and express disagreement without alienating others
  • Maintain confidence and emotional control in tough situations
  • Demonstrate techniques to gain recognition and influence

Course Features

  • Self assessment for insight into individual behaviour and how you work with others
  • Simulation activities to help transfer learned skills and behaviour to the working world
  • Role play to practice techniques and behaviours in a safe environment
  • Worksheets and exercises to enhance participation and learning
  • Audiovisual resources to reinforce learning in an impactful manner


Who Should Attend

Professionals interested in adopting a more impactful and effective interpersonal management style.



$2,195 Member Fee
$2,445 Non Member Fee
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86 Reviews 4 Star

Course Reviews

  • Past Participant, Semtech Sep 27, 2019

    Karen is great and she has a lot of valuable knowledge to share. The content is good, though I think it would be nice to get more in depth into complex issues earlier in the course, and cover a wider variety of techniques of handling different issues. Or maybe have a level 2 class :) Karen has the right balance when it comes to assertiveness and it was really useful to hear the way she handled her own situations in the past. She also provides really good guidance. I would recommend this course to anyone who hasn't explored communication styles, emotional intelligence or done leadership courses before. I personally found it a bit light but still gained some useful tips from it.

  • Past Participant, Vistaprint Oct 2, 2019

    Great balance of theory, practical and team work.Was able to provide clear examples to provide a better understanding. Provides a better understanding of how assertiveness can be perceived.

  • Past Participant, Toyota Motor Manufacturing Canada Feb 27, 2020

    There were some critical takeaways each day that I can apply in my job daily. Christina kept us all engaged throughout the course, which made it easy to focus on the key concepts. The more you participate, the more you get out of the course.

  • Past Participant, Toronto French School Oct 24, 2019

    All good

  • Past Participant, Walkerton Clean Water Centre Oct 4, 2019

    Karen demonstrates excellent facilitation skills and responds appropriately to participants' questions and comments. Her use of real life examples based on her extensive experience reinforces the learning in the session.

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