Assertiveness Training for Managers

  • Communication & Interpersonal Skills
  • Course Code: 32527

Achieve greater results and higher influence with assertiveness techniques that will build confidence and credibility.

If you want to enhance your leadership stature and persuade others to help you reach your goals, Assertiveness Training for Managers is an important first step. This course gives you the opportunity to learn how your behaviour style impacts your overall performance as a manager. You’ll take stock of your current assertiveness skills and learn how you can improve them for a more effective approach. Using the behaviour modeling approach toward assertiveness training, learn to employ assertiveness skills to take control of a situation without alienating others.


Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

  • React assertively, appropriately and confidently in any situation
  • Create a polished, powerful and professional managerial style
  • Improve effectiveness as a manager by getting things done through others
  • Effectively produce stronger communicators for increased efficiency
  • Build a strong effective management team
  • Apply assertive behavioural techniques to manage others effectively
  • Assess the link between assertiveness, personal power and self-confidence
  • Demonstrate effective ways to influence behaviour change for positive results
  • Resolve conflict and express disagreement without alienating others
  • Maintain confidence and emotional control in tough situations
  • Demonstrate techniques to gain recognition and influence

Course Features

  • Self assessment for insight into individual behaviour and how you work with others
  • Simulation activities to help transfer learned skills and behaviour to the working world
  • Role play to practice techniques and behaviours in a safe environment
  • Worksheets and exercises to enhance participation and learning
  • Audiovisual resources to reinforce learning in an impactful manner

Live Online classes are delivered in partnership with American Management Association.

Live Online courses delivered in partnership with American Management Association


Who Should Attend

Professionals interested in adopting a more impactful and effective interpersonal management style.



$2,395 Member Fee
$2,645 Non Member Fee
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93 Reviews 4 Star

Course Reviews

  • Past Participant, Interfor Nov 17, 2021

    It was a nice training esp. with having interactions with people out side of my company. Good experience!One improvement point: I felt maybe utilizing some video clips to show the main idea or to give some example would have been more effective.

  • Past Participant, IMV Inc. Aug 9, 2021

    Very good course, with very good exercises, and role plays, etc. Good tricks and models to apply right away at work.

  • Louis Brodeur, Manager - Special Project, Shared Services Canada Aug 9, 2021

    The material was well paced and promoted participant engagement. I would have preferred more case studies and less participant examples

  • Jee Yong Park, Senior Product Specialist, SAP Labs Vancouver Dec 6, 2021

    It was good training, I really liked the way it was organized with more hands on activities and breakout rooms.

  • Past Participant, SAP Labs Vancouver Dec 6, 2021

    the really small group allowed us more time to discuss topics instead of just listening to other's answers

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