Effectively Communicating in the Moment

Communication & Interpersonal Skills
Course Code: 32031

Feel empowered when called upon to “stand and deliver” in spontaneous moments.

It’s happened to all of us—you’re asked to give a project update unexpectedly during a meeting, stopped in the hallway with an important question or are cornered in a challenging conversation. You can’t plan for these unrehearsed events, but you can take steps to always be confident and ready when they do happen by learning effective in-the-moment strategies.

Date

Location

Time
Jun 13, 2019 - Jun 14, 2019

Toronto, ON

9:00 AM – 5:00 PM (ET)

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Oct 24, 2019 - Oct 25, 2019

Toronto, ON

9:00 AM – 5:00 PM (ET)

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Feb 13, 2020 - Feb 14, 2020

Toronto, ON

9:00 AM – 5:00 PM (ET)

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Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

Assess your professional strengths and opportunities when communicating in the moment
Apply preemptive mindfulness and stress management strategies to bring your best self to in-the-moment communication challenges
Use in-the-moment mental templates to organize your thinking and frame your responses
Integrate impactful nonverbal delivery behaviors with your in-the-moment communication
Manage stress in difficult impromptu interactions
Organize and frame responses using mental templates
Develop behaviors that convey professionalism
Apply preemptive mindfulness to bring out your best self
Employ listener analysis to frame messages
Use in-the-moment strategies to organize your thinking
Integrate impactful nonverbal delivery behaviors with your in-the-moment communication

Course Features

Instructional variety to fit your individual goals and skills
Practice directed toward achieving insights and practical skills
Constructive feedback opportunities to practice being coaches as well as learners
In-the-moment communication opportunities will abound!
Video recordings to give you the opportunity to try new skills in a safe environment
Job aid to help you recall and apply key learning points back in your workplace

Who Should Attend

All business professionals at any point in their careers who need to develop and improve their in-the-moment communication capabilities and confidence.