How You Will Benefit
- Recognize and consciously use emotional data to create and maintain productive workplace relationships and team environments
- Manage and adapt emotional behaviours that impact leadership in a variety of workplace situations
- Integrate empathy to promote strong relationships
- Apply collaborative, inclusive and creative communication practices
- Gain emotional insights to understand and implement change
- Implement emotionally intelligent motivational skills to achieve team results
- Lead powerfully with presence and impact
- Gain valuable emotional insights and awareness to inspire and maintain productive relationships
- Manage and adapt emotional behaviors that expand your sphere of credibility and influence
- Use empathy to promote strong relationships
- Apply collaborative, inclusive and creative communication practices
- Harness emotionally intelligent motivational skills to achieve team results
Course Features
- Personal Listening Profile® assessment – learn your preferred listening style and how that impacts your communication and relationship with others
- Dealing with Conflict Instrument – understand how different conflict-handling styles affect interpersonal and group dynamics—and learn to choose the appropriate style for any situation
- Self-reflection exercises to enhance self-awareness and gain insight into your behaviour
- Worksheets and exercises to enhance participation and learning
- Group activities to help transfer learned skills and behaviour to the working world
Want a better sense of what learning with CMC is like? Learn more about the CMC Classroom Experience.
Who Should Attend
Leaders and managers who need to create a healthy, productive workplace and organizational culture by enhancing their overall effectiveness through EI.
