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Tyson G., Client Accommodation Services Advisor Feb 11, 2026
Course was very entertaining and had a great pace will providing the necessary knowledge and information.
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LLuvia M., Project Manager, Organizational Development Unit Feb 9, 2026
Excellent Facilitator
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Jason K., Process Mechanical Designer Feb 9, 2026
Seeing as this was my first CMC course, I wasn't sure what to expect. A great course overall.
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Tharshy A., Sr. Program Automation Manager Nov 24, 2025
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Steven B., Manager, Data & Analytics Nov 24, 2025
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Patricia H., Portfolio Director, Special Programs Nov 24, 2025
Facilitator was excellent. Brought relevant personal experience and insight to the session.
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Manoj M., Senior Technology Delivery Specialist Nov 24, 2025
Excellent facilitator, and engaging discussions
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Gagan S., Requirements Manager Nov 24, 2025
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Elsa v., Director of Employee Development and Experience Nov 24, 2025
Very practical and relevant to my role
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Chris B., Manager, Lexus Assembly Engineering Nov 24, 2025
Good interaction
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Past Participants, Senior Manager, IT, Compliance, HR Admin Sep 7, 2025
I thought Bruce did a good job of explaining the concepts, providing examples, and giving people opportunities to talk through the lessons to gain a more tacit understanding.
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Melissa A., HR Generalist Mar 19, 2025
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Past Participant, GIS Analyst Dec 4, 2024
Overall solid training that covers many valuable skills.
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Mychelle W., Map Production Specialist Dec 4, 2024
I thought the course was very helpful, not just for non-management but there are some good takeaways from anyone regardless of their title. I appreciated the in depth workbook and discussions.
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Past Participant, Senior Manager Nov 25, 2024
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Yousef E., Decarbonisation Manager Nov 25, 2024
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Past Participant, Senior Accountant Reporting & Regulatory Nov 25, 2024
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Lisa V., Purchasing Manager Nov 25, 2024
Great experience. Learned a lot.
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Yolette I., Credit Analyst Oct 14, 2024
Great mix of theory and real world examples. The role play kept me engaged.
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Anshul A., Freight Coordinator Oct 14, 2024
The trainer had in depth knowledge of subject and his way of conducting the training was excellent.
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Mara V., Enterprise Support Consultant Sep 8, 2024
Dave was incredible! The material was easy to understand and engaging
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Irving W., Project Manager, Team Lead Aug 11, 2024
The instructor was knowledgeable and engaging. The material provided is very useful during the class and can also be a good reference in the work / office space.
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Past Participant, Sales Trainer May 15, 2024
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Past Participant, Business Analyst Dec 18, 2023
Tamika was great. Learned a lot.
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Past Participant, ArcGIS Support Consultant Nov 2, 2023
Dave was wonderful, had great references and analogies
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David A., Senior Enterprise Support Consultant Oct 17, 2023
Great pace and delivery. I particularly appreciated how the instructor kept us engaged through activities, breakout sessions, group conversations and regular breaks.
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Sonja A., GIS Consultant Oct 17, 2023
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Past Participant, Talent Development Manager Sep 15, 2023
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Past Participant, Sr Manager Call Centre Operations Sep 15, 2023
Excellent content
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Past Participant, Team Lead Sep 8, 2023
The course was very engaging. I enjoyed the group discussions.The biggest takeaway for me is when Hazel mentioned about mind-mapping, which I think would also be helpful in the future. I will use it in my other courses old and new.
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Past Participant, Technical Support Analyst Aug 15, 2023
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Past Participant, ArcGIS Support Consultant Aug 15, 2023
Kurt has a lot of knowledge on the subject and maintained a high level of enthusiasm over long days. He is a great teacher.
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Past Participant, Analyst - Functional Jun 22, 2023
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Past Participant, Senior Enterprise Support Consultant Jun 22, 2023
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David T., Key Account Manager Jun 9, 2023
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Past Participant Mar 10, 2023
Bill seemed very knowledgeable on the topic. I think there should be longer breakout rooms to enhance rapport building and learning from others experiences.
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E. Bukuroshi Mar 10, 2023
i liked the various exercises we did and that we took them up as a group afterwards.
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Past Participant, Boehringer Ingelheim Canada Ltd. Dec 9, 2022
really good examples and enthusiastic facilitator/trainer (Bill).
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Shengdi Chen, Designer, WSP Canada Nov 22, 2022
Absolutely loved it. Marilyn was terrific at connecting the connect back to the communication styles and to how it can apply in my personal life.
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Robert Gurgol, Customer Operations Analyst, Esri Canada Nov 22, 2022
Overall I felt the course was very good and there are several items that I took away that I will be able to apply to my job
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David Brusutti, Esri Canada Nov 8, 2022
Great content shared and very knowledgeable instructor. Lots of good collaboration with the group.
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Past Participant, Otsuka Canada Pharmaceutical Inc Sep 9, 2022
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Past Participant, Esri Canada Sep 9, 2022
The experience might have been different if this course was held in-person. I often found myself confused by by the course material/the expectation for activities.
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Past Participant, Esri Canada Sep 9, 2022
There was no clear learning objective in the course, it was quite confusing and very contradicting. Directions were never clear and everyone in the course was confused about assignments and tasks given.
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Past Participant, CMC Canadian Management Centre Jul 29, 2022
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Dominic Walter, Esri Canada Mar 22, 2022
The course was very beneficial for understanding different tools and skillsets on how to have effective conversations with colleagues and management.
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Past Participant, Esri Canada Mar 22, 2022
This was a good course with a small class size and lots of opportunities to ask questions and be engaged. Kurt was definitely the highlight and kept things interesting with case studies and stories.
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Emery Hounnou, Toyota Motor Manufacturing Canada Feb 24, 2022
Very Informative course
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Past Participant, Allpoints Fire Protection Feb 15, 2022
Great course, glad it was available
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Past Participant, Financial Services Regulatory Authority of Ontario Feb 3, 2022
I was expecting more tools and resources that would help recieve responses and results quicker (short term results)
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Past Participant, Fundserv Feb 1, 2022
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Candice Engel, Manager , Commercial West - Markets, TC Energy Feb 1, 2022
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Heather McKee, Senior Business Analyst, Cenovus Energy Nov 29, 2021
I would have liked to spend more time on dealing with difficult people using our real life examples as case studies. I understand that the leadup to that portion of the course meant that it would come at the end but I believe that was probably the most important section for me. Using my DISC personality type, I would have liked to spend more time on this.
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Trina Griep, Strategic Coordinator, City Of Edmonton Oct 12, 2021
Frank was a great instructor. Right balance of teaching and hands on exercises.I found some concepts a little basic, but overall it was generally good.
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Cooper Gluek, Packaging Development Analyst, Toyota Motor Manufacturing Canada Sep 9, 2021
Very informative. Great content and discussion. The instructor was very well spoken and I like when she provided information applicable to work and to life.
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Past Participant, Accommodation Manager Aug 16, 2020
Marilyn is an excellent facilitator and brought her extensive experience to this providing great insight. Thank you Marilyn! It's a great course to build your confidence to influence others and their decisions. Also allows you to further understand the many personalities you will encounter in your work life.
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Past Participant, Supervisor, Regulatory Affairs Aug 16, 2020
This is a comprehensive course that touches on many aspects that are important in any position. There is something for everyone to take away. The on-line experience was different but as efficient, from a learning perspective. The course will provide you with insight into different perspectives, that you might not have thought of. You will also learn about different tools that are applicable in any job, as well as in your personal life.
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Andre Morriseau, Communications Manager. Ontario Native Women's Association Aug 16, 2020
Due to COVID-19 I had to reschedule my participation twice. Everyone at CMC was kind and beyond accommodating. I sincerely think the world is ready for the right kind of online learning. CMC is that kind of new learning. An old dog can learn new tricks.
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Past Participant, Senior Desktop Support Consultant Aug 16, 2020
Marilyn D was a very good teacher with lots of anecdotes to help us better understand the concepts. Good course to learn how to read other people's work style and how to adapt to it. It was a good learning environment even though we were online, it was very engaging.
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Shane Boisvert, Toyota Feb 24, 2020
Course was set with a great pace and information was well prepared. Reg was able to provide some real life examples which allowed the course material to relate to real life experiences. Provided insight into dealing with differing personality types and learning your own type as well.
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Past Participant, Black & McDonald Feb 24, 2020
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Past Participant, Boehringer Ingelheim Canada Ltd. Feb 24, 2020
very informative and learned a lot. Would have liked more application to work scenarios (though that limit could be from the experiences of other group members)Great facilitator. Would love to hear even more examples
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Past Participant, CIBC Feb 24, 2020
A good course emphasizing on how to apply the skills learnt in the work place. Experience and method he used to teach this course were exceptional
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Past Participant, Canada Border Services Agency Feb 6, 2020
Great content/material. Essential skills regardless of position level. Excellent, well spoken, articulate. Great ability to adjust as per class questions.
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Past Participant, Parliament Of Canada-House Of Commons Feb 3, 2020
Good concepts around communication
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Past Participant, Export Development Canada Feb 3, 2020
Good instructor and group. Good reminder - re people's different styles (i.e. DISC) and how best to communicate with them
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Alex, EDC Jan 31, 2020
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Past Participant, Kinaxis Inc Jan 31, 2020
Kevin is awesome. Likeable. Great experience.
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Past Participant, Export Development Canada Jan 31, 2020
Good cadence, videos were dated, topics relevant, instructor engaged and knowledgeable Wealth of work experience. Strong communicator, created a comfortable environment Provides useful tools in the workplace
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Past Participant, Toyota Motor Manufacturing Canada Dec 24, 2019
Good trainingVery knowledgeblegood course
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Past Participant, U-Pak Disposals (1989) Limited Dec 19, 2019
Friendly, approachable, communicates well, steered participants in the proper direction when concepts were discussed. Provided groundwork for excellent material that can be applied in the workplace. A lot of examples used which was beneficial to application and learning. Good for people starting out to seek ways to communicate, influence, negotiate in the workplace
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Past Participant, IESO Dec 19, 2019
1. Length of course and exercises/case studies was appropriate
2. Concepts learned are applicable outside of work environment
3. Appreciate the extra slides provided by Nick on negotiation
1. Took the time to check in periodically in we had any questions/comments or concerns
2. Appreciated the extra effort of providing us with additional information on some of the concepts to supplement that provided by CMC
3. Tied in the concepts learned with real-life examples from his own career/experience - this made the course content more relatable and easily understood
4. Overall, a very knowledgeable individual that enjoys what he does and this was evident over the course of the 3 days.
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Past Participant, Suncor Energy Inc. Dec 11, 2019
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Mandy Bondaruk, WCM-Q Dec 11, 2019
I found the course very useful to help analyze different personality types and engage with each type with the appropriate language and needed details. Debora is an excellent facilitator for this course! She has clearly worked in the area of Leadership for years, and has many real life analogies that are useful to help explain concepts. I would gladly take another course with her. It is very useful to all aspects of your life.
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Past Participant, Mayfair Diagnostics Dec 11, 2019
Great insight from Deborah - provided good real life expamples to get the topics across and make them relateable well spoken and able to provide relatable examples. Learning about different behavior styles and being able to understand where your colleagues fit can help you communicate better in the workplace
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Past Participant, Enbridge Pipelines Dec 11, 2019
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Zhewen, Suncor Energy Dec 11, 2019
This is the excellent course!! The facilitator is very experienced and knowledgeable. I found the contents are easy to be applied in my daily work.The facilitator is knowledge and experienced. She used the simple language to convey the concepts and skills effectively. She listened and understood the individual issue and provided the suggestions.
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Past Participant, Suncor Energy Inc. Nov 27, 2019
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Past Participant, Volvo & Mack Trucks Canada Nov 27, 2019
Very good pace, content was applicable to my current role. The small class size worked to our advantage as we could each infuse our own "real life" scenarios into the subject matter. Made it a point to ask questions to ensure we were getting the concepts. Use of real examples helpful. High percentage of content is directly relatable to current role
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Past Participant, Electrical Safety Authority Nov 27, 2019
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Past Participant, Nando's Oct 28, 2019
Kevin did a great job facilitating the course, keeping the conversation moving and challenging the team. Some of the videos could be updated to more recent. Really great content- loved the DISC. Great job, would attend another course he is leading. Solid course with good content
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Moe Moreau, Glencore Oct 25, 2019
Good at relating a lot of the material to personal examples and knew the subject very good. Touch on all the elements that I expected and provided all the proper information to really to meet my objectives. Met all my expectations and more plus has provided me with the necessary knowledge and information to improve my work skills
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Past Participant, Mitacs Inc. Aug 28, 2019
It's all about know ing how to deal with different personality types.
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Past Participant, IESO Aug 23, 2019
Instructor was amazing and course would not have been effective without her
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Past Participant, Toyota Motor North America Jun 25, 2019
As an in-person course, I was expecting more workshop style games and activities which would strengthen the learning
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Dan Kathir, IESO Jun 25, 2019
The course content is relevant, current and resonated with my learning objectives. Peter was a well seasoned and great facilitator who is experienced and very knowledgeable on the topics covered. Good facility. Food was okay. No breakfast provided. Friendly staff.
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Jing Yan, Esri Canada Jun 24, 2019
Soft skills are hard to teach and this course had exceeded my expectations. I learned things that are practical and can be applied at work.Peter is knowledgeable at the topic and brought a lot of his past experience to make the contents appealing, rich and beyond. He was also encouraging and engaging which made the 3 day training very enjoyable. There was no hassle at all. Everything went as planned smoothly.
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Cherryl Banzon, Mercedes-Benz Canada Inc. Jun 22, 2019
Very thorough and informative. This course really helped me as a person to understand not just my colleagues but also the people around me personally. It is a great course to provide us all the tools and information to be able to success on our future plans in our careers by learning how to communicate effectively. Peter is an excellent speaker and teacher. He's very knowledgeable about this course and uses different styles of teaching. I am very satisfied and happy with my experience as a student at CMC. They have a good facility and everybody is friendly and accommodating,.
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Past Participant, Vistaprint Jun 21, 2019
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Past Participant, Crossfuze May 24, 2019
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Chad Rowsell, Kruger Packaging May 10, 2019
I like that she took everyone's skill and flaw and used it and worked on our problems we have in the workplace and not just the books scenario's. Understand of why I did thinks I did and now the understand of how other people interpreted it. Really involved and can tell have love and passion for doing this.
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Louic LeBlanc, Natural Resources Canada May 10, 2019
The course reaffirm behaviours, actions and tools that I currently use to assist me in getting results.Amazing energy, knowledge and ability to communicate this topic
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Jennifer Fish, Trillium Health Partners May 9, 2019
Amazing takeaways, fantastic facilitator, great course Very energetic, great at explaining topics
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Liviu Craiu-Botan, Oxford Properties Mar 29, 2019
Very well structures, easy to follow and professionally delivered High energy level, thoughtful, very observant. Has provided valuable feedback and personal guidance
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Past Participant, Jervis B Webb Canada Mar 28, 2019
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Mario Corkovic, Toyota Motor Manufacturing Canada Mar 28, 2019
The course was very informative and well structured. The use of tools, case studies, and real-life examples was very beneficial to put the content into perspective. Thank you! The facilitator was incredible. She was very concise, clear and knowledgeable on the content. I don't know if there is any one better suited to present this course!Very well organized and extremely satisfied.
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Past Participant, Independent Electricity System Operator Feb 26, 2019
Peter was a great course leader. It was also advantageous that that this course only had three other participants, which meant we all were able to contribute and get involved in discussions, which made for more effective learning opportunities. Peter is very personable and ensures there is a comfort level in class that enables all participants to play an active role. I would recommend this course to others. The lunches were good and the facilities were as well.
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Past Participant, Office of the Superintendent of Financial Institutions Feb 25, 2019
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Past participant, Suncor Energy Inc. Nov 29, 2018
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Alejandra Carmona Nov 27, 2018
It delivered what it was promised. Peter made sure new concepts were understood. He kept us engaged.
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Past participant, Midland Transport Sep 24, 2018
Very good presentation Completely met expectations
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Ajay, Kruger Packaging Aug 26, 2018
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Past participant, The Law Society of Ontario Aug 22, 2018
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Past participant, CBRE Limited Jun 24, 2018
It would be great if all the documents are consolidated in one sole binder
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Nicole Loreti, CIHI Apr 8, 2018
Very good course. Reg was helpful and engaging. Provided good examples. Reg was a great instructor - broad experiences to draw from.
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Past participant, Tucows Inc. Apr 8, 2018
Personal anecdotes are super helpful and Reg is in no shortage of them.
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Past participant, Esri Canada Apr 7, 2018
The instructor was fantastic. The instructor's rich background served to really make this course engaging. If possible when signing up for a course, it would be useful to see the name of the designated facilitator online. Our facilitator (Reg Scotland) was really good, so if colleagues were to take this course in the future they may wish to find out if Reg is teaching the course again.
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Past participant, Esri Canada Jan 15, 2018
Peter Boyle is talented facilitator who was able to relate the material in a practical way to all participants. He kept us engaged and interested through out the course.
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Past participant, McCain Foods Limited Jan 11, 2018
I was expecting more 'hands on' work around the techniques of persuasion and influence. I would decrease the amount of time spent on the DISC component of the course (1.5 days) and use more time in applying and practicing the techniques (role play, etc.) - make the course more practical.
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Past participant, Wellspring Pharmaceutical Canada Corp. Jan 11, 2018
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Past participant, Institute For Canadian Citizenship Jan 11, 2018
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Past participant, McCain Foods Limited Jan 11, 2018
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Past Participant, Kinaxis Inc Dec 3, 2017
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Past Participant, Oetiker Limited Nov 30, 2017
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Past participant, Oetiker Limited Nov 30, 2017
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Past Participant, Vertica Resident Services Nov 29, 2017
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Past Participant, Cancer Care Ontario Nov 29, 2017
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Past participant, Vertica Resident Services Nov 29, 2017
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Past participant, Cancer Care Ontario Nov 29, 2017
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Past Participant, Ontario Ministry Of Citizenship And Immigration Nov 28, 2017
Randall did a great job.... I learned many tools to ssupport my current job...
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Past Participant, Vertica Resident Services Nov 28, 2017
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Past Participant, Finastra Sep 19, 2017
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Past Participant, Individuals Sep 19, 2017
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Past participant, Finastra Sep 19, 2017
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Past Participant, Environment and Climate Change Canada Sep 4, 2017
Reg was a fantastic instructor! Thank-you! Wish we could have spent more time on the last activity. Would have been good to iterate through the activity and get to a final resolution identifying the specific techniques as we work through it. Thank - you Reg for all of your real-life examples! Really helped to ground the course content!
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Past Participant, Safran Landing Systems Aug 27, 2017
Excellent course. Great use of personal experiences by the leader. We might have benefited by a little bit more role play. Reg was everything describe above and more. He was able to read the class as we sat in front of him and provide what was needed. Being willing and able to provide real world examples (his own) was beneficial.
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Past Participant, CPP Investment Board Aug 23, 2017
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Past Participant, Individuals Aug 23, 2017
Reginald has a broad knowledge of the material. His class delivery is effective, due to the scenarios and examples provided. prefer the classroom format of the tables.
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Past participant, CPP Investment Board Aug 23, 2017
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Past Participant, Environment and Climate Change Canada Aug 22, 2017
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Past Participant, College of Audiologists and Speech-Language Pathologists of Ontario (CASLPO) Aug 22, 2017
The last group activity was not relevant. It would be great to explore persuasion and negotiation in a less traditional manner. It's not always about a sales pitch! Reg is very good at connecting with each participant and making the course content relevant to each person's circumstances. A reminder email, at least two weeks in advance, would be great! (including dates/times/location)
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Past Participant, Kinaxis Inc Jun 28, 2017
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Past Participant, Employment and Social Development Canada Jun 28, 2017
Great course material, professor Glennie was engaging and inviting!
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Past Participant, Royal College Of Physicians And Surgeons Of Canada Jun 27, 2017
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Past Participant, Upper Canada Health Link Jun 27, 2017
Course was well laid out, instructor was informative, helpful and made the material more interesting.
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Past participant, Royal College Of Physicians And Surgeons Of Canada Jun 27, 2017
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Past Participant, The Empire Life Insurance Company Jun 26, 2017
The course was fantastic. Randall is an excellent facilitator and reads the room well along with the needs of the group. Randall was excellent facilitator. He listened well and asked thoughtful questions.I would highly recommend this course to others on my team. What I found most disappointing was the lunch. Also, we were in a space with no windows which from a learning perspective makes it challenging.
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Past Participant, Presto Jun 22, 2017
Randall was engaging, funny and helped to kept us engaged and on track
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Past participant, Presto Jun 22, 2017
Randall was engaging, funny and helped to kept us engaged and on track
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Sandra T, Enbridge Gas Distribution Jun 12, 2017
Course instructor was excellent. Kept everyone engaged and interested. Very knowledgeable and enthusiastic. Loved the idea of having a small group of 6 which made it much more interactive and intimate. Loved the training facility. Overall an excellent course which I would highly recommend. Facilitator was knowledgeable and engaging. Provided real life examples which kept the course interesting and informative. Would definitely attend another course facilitated by Nick. I selected no in my previous question because we have all taken the course in my particular work group.
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Erno B, Toyota Jun 12, 2017
Printed material was a bit off from the course covered
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Past Participant, Canadian Management Centre Apr 9, 2017
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Past Participant, Enbridge Gas Distribution Inc. Apr 9, 2017
Randall was an excellent facilitator.
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Past Participant, Enbridge Gas Distribution Inc. Apr 9, 2017
I enjoyed learning more about the DISC profile and the utilization of the Results Matrix. Randall was able to adjust to the energy in the room and ensure participant engagement was not lost
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Past participant, Enbridge Gas Distribution Inc. Apr 9, 2017
Randall was an excellent facilitator.
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Past participant, Enbridge Gas Distribution Inc. Apr 9, 2017
I enjoyed learning more about the DISC profile and the utilization of the Results Matrix. Randall was able to adjust to the energy in the room and ensure participant engagement was not lost
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Past Participant, Black & McDonald Feb 2, 2017
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Past Participant, Canadian Institute for Health Information (CIHI) Jan 29, 2017
John sharing his experience relating to the topic of this course was incredibly valuable. It felt more like a mentorship than a regular course. Excellent.
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Past Participant, Immigration & Refugee Board of Canada Jan 26, 2017
No comments, just that I'm really happy I took the course. It's a GREAT course. Thank you. Amazing facilitator. Great enthusiasm. Really great. the food was AMAZING!!!!!
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Past Participant, Shared Services Canada Jan 26, 2017
John is excellent at engaging participants and allowing for interesting and interactive discussion. John brings much passion and enthusiasm which invites participation by all. Facilities were not great. Room was very cold, and using fold up chairs was extremely uncomfortable. 3 days sitting on these chairs gave me a lot of issues. I would suggest proper office chairs when sitting 8hrs a day for 3 days straight.
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Past Participant, CaRMS Jan 25, 2017
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Past Participant, Infrastructure Ontario Jan 9, 2017
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Past Participant, The Regional Municipality of York (York Region) Jan 8, 2017
Thank you, i learned a lot of very practical tools and had a lot of fun with the group as well. Nick provided us with a lot of knowledge and many examples of his experience related to the topic.
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Past Participant, Farpoint Entertainment Jan 8, 2017
Could be a 1.5 day or 2 day course.. also far too many group activities.. Nick was a nice man but don't think he is a teacher.. anytime we asked questions he would pose them back to the class... we assumed he wasn't familiar with the course or course content...& far too much chatting As this is a professional business class and some of us pay ourselves, would be nice if other participants would be respectful of group. 1. turn off phones during class (this includes vibrate mode) 2. not put feed on class desks 3. not leave half eaten lunch on work desks... I was surprised that Nick didn't address during class or afterwards privately with the individual!!
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Erin B. Dec 22, 2016
The facilitator of this course was fantastic - she was able to adapt each individual's experiences in the room and apply them using the tools discussed. I gained way more from the course than I expected going in. Thank-you! She was a fantastic facilitator - her stories brought every concept to life and solidified the need for the concepts taught in the course.
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Past Participant, Sterling Karamar Property Management Dec 22, 2016
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Melanie L. Dec 21, 2016
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Past Participant, Gordon Food Service (GFC) Dec 20, 2016
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Past Participant, Siemens Canada Limited Dec 20, 2016
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Past Participant, Environment and Climate Change Canada Dec 6, 2016
I enjoyed the various view points of view from having different organizations represented in our classroom
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Past Participant, Hydro One Networks, Inc. Nov 30, 2016
First day is a bit slow - but perhaps thats a bit of 'new group dynamics'
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Allison M. Nov 30, 2016
Good tools for approaching different situations are outlined in the course. Salima had good examples and was able to communicate the concepts clearly. Whether or not you are in a position of authority, the course offers valuable tools for increasing personal power within and outside of the workplace.
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Past Participant, Canadian Nuclear Laboratories/Atomic Energy of Canada - AECL Oct 23, 2016
recommend you change the classroom to one without the noisy air conditioner rumbling in the corner. Best corporate training instructor ever.
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Past Participant, Symcor Inc. Sep 21, 2016
The facilitator was excellent communicating all aspects of this course plus some. She was a excellent speaker. Very easy to understand.Excellent course material and instructor
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Past Participant, S&C Electric Canada Ltd. Sep 21, 2016
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Past Participant, Independent Electricity System Operator (IESO) Sep 21, 2016
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Kelly M. Sep 20, 2016
The course has appropriate materials and time to complete but really made it outstanding was Marilyn.
Marilyn is an excellent facilitator and was great at explaining the concepts and principles in a clear and concise manner. My favourite line of hers was "and what I mean by that is" or "what that means is". She would then provide a real life, relatable example.
great location and facilities
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Adam F. Sep 20, 2016
Marilyn expert knowledge of personality styles allowed me to have an "a ha" moment and instantly understand why I have been having issues with certain workers at my place of business.This course was exactly what I needed to deal with the issues at work. Marilyn's expert knowledge of behavior styles allowed me to have an "a ha" moment and instantly made me understand why I was having issues with certain workers at my place of business. Loved the course. Adam
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Past Participant, Ledcor Group of Companies Sep 12, 2016
This class would be better if there were more people. Having only 4 students limited effectiveness of some exercises
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Past Participant, Nexen Inc. Sep 11, 2016
Very well organized course. It exceeded my expectations on the subject. The power dial mode and all its components is definitively something I can apply in my job to be more efficient and effective.
Maureen was very engaging and knowledgeable on the subject.
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Past Participant, Department of National Defence - Winnipeg May 24, 2016
somewhat repetitive. Went ahead with slides and then jumped back in book. Review on 2nd day too lengthy. Sometimes questions being asked not clear. Good change in voice and using our names to keep us engaged. Lots of personal examples. Lots of interaction with students and moved around room. Some parts too drawn out. Demonstrated good active listening.
Wish there were more concrete examples provided. Especially in the "discussion led" portions. Lots of tools provided though.
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Past Participant, Kinaxis Inc May 18, 2016
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Past Participant, Kinaxis Inc May 18, 2016
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Past Participant, Young Presidents Organization May 17, 2016
John was stretching the material to make it cover 3 days which meant a lot of repetitive conversations.
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Past Participant, Young Presidents Organization May 17, 2016
- Saint-Paul's University was a great location. - Material could have been covered in 2 days.
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Past Participant, CIBC Apr 21, 2016
the instructor is great at bringing the material to life. Did not feel like I wasted my time. This course would be more effective in smaller groups. because of smaller groups we were able to discuss particular examples and get advice.
-he is great at judging learner's needs and tailors his approach accordingly. -he is able to share examples from his personal experience which is really valuable.
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Past Participant, S&C Electric Canada Ltd. Apr 14, 2016
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Past Participant, MD-Direct Apr 11, 2016
There were slides that were displayed on a screen, but were not offered in the materials given. Perhaps these could be provided to students separately.
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Katherine S. Apr 10, 2016
Peter is a excellent facilitator. He is approachable & friendly. I liked Peter's teaching style / approach. He listened to our needs.
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Past Participant, Toyota Motor Manufacturing Canada Apr 8, 2016
The course was very engaging with excellent group and facilitator interaction. It was the least boring course I have ever attended.
Most engaging and knowledgable facilitator I have ever had a course with. Very articulate and people's person that did make the course worth taking.
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Past Participant, CIBC Feb 9, 2016
I personally work better with a note book that has the PowerPoint slides. That way I can decide if I need to take notes or not. She is awesome and makes concepts sound very simple.
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Past Participant, Cameco Fuel Manufacturing Feb 7, 2016
very dynamic facilitator
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Laurie B. Feb 7, 2016
I didn't expect to learn what I did in this course. I thought it would be another course that would teach me about professionalism and how to 'properly' communicate. It was so much more. This is one of the few courses I have been able to walk away and say, "Wow!" That was worth every penny. The facilitator was engaging the entire time, the small classroom setting was ideal and I encourage everyone to take this course with Marilyn no matter what job title and level you're at. She was amazing. She knew not only the course content but had a full understanding of behaviours and gave great examples. She was a sytory-teller which gave us good sense of how these learnings could be brought to our everyday inside and outside the workplace.
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Past Participant, Manulife Financial Feb 7, 2016
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Past Participant, Ontario Association of Community Care Access Centres (OACCAC) Feb 7, 2016
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Past Participant, Ontario Association of Community Care Access Centres (OACCAC) Feb 7, 2016
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Elissa d. Feb 4, 2016
Marilyn was a fantastic teacher and facilitator. She brought this course to life and was enjoyable to be around. Her ability to read people and provide thoughtful feedback was right on point. It really brought people out of there shells. She also challenged people to apply the course learnings in their own work.
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Past Participant, ERCO Worldwide Oct 12, 2015
The course content met my expectations. I have a clearer understanding on what can help to get buy-in from co-workers, superiors and those reporting to me. It was helpful to know my DISC profile and to learn how to interact constructively with others in the 4 style categories. Marilyn is a great communicator who appears to have much experience using the techniques that she teaches. She was engaging, and demonstrated the course content well (or in some instances had the participants demonstrate the content!).
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Past Participant, CIBC Oct 12, 2015
The course is well balanced throughout the 3 days with equal number of presentations, scenarios and participations that would make it a memorable learning experience for me. Marilyn is a great teacher and during the whole duration of the course she kept the attendance connected and contributing to a very meaningful learning experience.
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Past Participant, Rogers Communications Inc. Aug 12, 2015
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Past Participant, Conestogo Electric Inc Aug 9, 2015
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Past Participant, University of the West Indies Aug 9, 2015
It was very practical oriented and so this helped put a lot of things into perspective. He knows how to create an environment to induce learning
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Past Participant, Symcor Inc. Jul 1, 2015
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Past Participant, TransCanada PipeLines Ltd. Jun 24, 2015
Kim was good facilitator overall. But due partly to the smaller class size (4 people), the energy and enthusiasm was sometimes lacking during the course. Kim could have been more energetic and enthusiastic at certain times to lift the energy of the class.
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Past Participant, Havergal College Jun 22, 2015
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Kenneth G Jun 21, 2015
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Past Participant, TransCanada PipeLines Ltd. Jun 18, 2015
The manual calculation of the DISC tool wasn't executed very well - the moderator seemed a little confused about it. But it worked out in the end.
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Past Participant, TransCanada PipeLines Ltd. Jun 17, 2015
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Past Participant, NuVista Energy Ltd Jun 17, 2015
Good course, sometimes the book didn't match up with what we expected but our facilitator was savvy enough to make it work. Excellent tools that i plan on using in the workplace.
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Past Participant, Vancouver International Airport Authority May 7, 2015
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Past Participant, Boeing Capital Corp May 7, 2015
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Past Participant May 6, 2015
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Past Participant, IXIA Communications May 6, 2015
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Past Participant, Cowichan Valley Regional District (CVRD) May 6, 2015
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Past Participant, Esri Canada May 6, 2015
Maureen was an excellent training facilitator. She kept us engaged and was very friendly and willing to chat about things beyond the course itself.
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Past Participant, Cowichan Valley Regional District (CVRD) May 3, 2015
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Past Participant Apr 22, 2015
I really enjoyed the course and Marilyn. The course content was very relevant to everything in my life.
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Past Participant, Horizon Utilities Apr 22, 2015
I really enjoyed the course and Marilyn. The course content was very relevant to everything in my life. Marilyn is an excellent instructor and is extremely knowledgeable in this topic. She has a habit of relating the course topics to her own personal life, this actually helped me understand her point.
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Past Participant Apr 16, 2015
The tools provided with the DiSC classification system were fantastic.
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Past Participant, College of Dental Hygienists of Ontario Apr 16, 2015
The tools provided with the DiSC classification system were fantastic. Marilyn was a wonderful facilitator, who is incredibly patient, understanding, and encouraging.
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Past Participant, Esri Canada Apr 4, 2015
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Peter W. Mar 8, 2015
Having a different instructor take over on the third/last day wasn't ideal. I would rate Dave a bit higher than Carol. She was good but not quite as effective and engaging as Dave.
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Past Participant, Canadian Nuclear Safety Commission Mar 4, 2015
Sorry, I don't see the value for the 3 days I sent there. Dave was too slow and his viewpoint seemed a bit out-dated in that he did not seem to address the manner of business, lines of authority and modes of communication in today's world. Carol was more dynamic with a snappier pace. Her tools also seemed more up to date.
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Past Participant, Atlantic Canada Opportunities Agency - ACOA Mar 1, 2015
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Past Participant, Peel Regional Police Mar 1, 2015
Nellie was very good and kept us engaged.
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Past Participant, Canadian Institute for Health Information (CIHI) Feb 25, 2015
Training provided by Nellie V., not the person mentioned on the survey. Nellie was excellent in keeping us engaged and providing practical examples to address real life scenarios.
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Past Participant, Environment Canada Feb 25, 2015
I think we could have spent more time on the course - so much information to take in, so many questions I'd like to ask - though I appreciate that the course delivery is condensed to 3 days. I think you've struck an excellent balance between covering the essential information and allowing learners to review/explore the printed info on their own time after the course. I had strong confidence in the facilitator (Nellie) from the minute I walked in the door. Establishing that confidence and trust was key for me - it allowed me to focus on the course information without hesitation, without doubt. Thanks Nellie!
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Krista M Feb 2, 2015
My rating of the facilitator is with respect to Dave since he did 2/3 of the days. I found that Carole spoke a little too fast and was hard to follow.
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Past Participant, Canadian Nuclear Safety Commission Feb 2, 2015
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Peter W Feb 2, 2015
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Past Participant, Edwards Lifesciences Canada Dec 19, 2014
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Past Participant, Fortress Technology Inc. Dec 17, 2014
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Greg D. Dec 16, 2014
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Past Participant, Cavendish Farms Dec 1, 2014
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Dwayne H. Nov 11, 2014
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Past Participant, CTC Nov 11, 2014
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Past Participant, CTC Nov 11, 2014
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Past Participant, Ledcor Industries Inc. Nov 6, 2014
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Past Participant, Holstein Canada Nov 1, 2014
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Rishon R. Oct 29, 2014
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Teng L. Oct 29, 2014
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Ruzanna K. Aug 17, 2014
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Matt C. Jun 22, 2014
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Past Participant Jun 22, 2014
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Tammy W. Jun 18, 2014
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Past Participant, Moneris Solutions Jun 18, 2014
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Past Participant, Rogers Jun 18, 2014
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Past Participant, OLG Jun 8, 2014
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Past Participant Apr 27, 2014
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Past Participant, ADP Canada Apr 27, 2014
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Past Participant Dec 8, 2013
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Past Participant, Defence Construction Canada Dec 8, 2013
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Past Participant, IESO Dec 8, 2013
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Past Participant, IESO Dec 8, 2013
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Past Participant Nov 12, 2013
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Past Participant Nov 12, 2013
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Past Participant Oct 14, 2013
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Past Participant, EDU Aug 22, 2013
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Marissa E. Aug 18, 2013
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Past Participant, Moneris Solution Jun 19, 2013
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Past Participant May 26, 2013
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Past Participant, Laricina Energy Ltd May 23, 2013
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Adeola A. May 20, 2013
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Kara I. May 20, 2013
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Past Participant, Wakefield Canada Inc. May 7, 2013
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Past Participant, CPP Investment Board May 5, 2013
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Past Participant, WSIB May 3, 2013
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Past Participant, Shell Canada Apr 2, 2013
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Past Participant, National Bank of Canada Mar 10, 2013
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Lisa-Marie L. Jan 13, 2013
