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Cory S., Production Coordinator Nov 11, 2025
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Past Participants, Senior Developer Support Consultant Sep 14, 2025
Good conversations and activities.
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Cheryl M., Supervisor, Child & Youth Services Dec 10, 2024
The instructor Willie was very engaging, knowledgeable and able to lead us through the modules so we were engaged in the learning.
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Artem L., Warehouse Supervisor Sep 8, 2024
Fantastic group - everybody was engaged. Lots of opportunities to reflect. Our host Mel made the experience unforgettable.
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Tanya D., Site Administrator Aug 4, 2024
Very engaging; great to hear the prospective of others and their "real-world" problems. The facilitator was highly engaging and very helpful
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Vivek M., Supervisor Mar 27, 2024
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Past Participant, Sales Lead Mar 27, 2024
Sherry did a phenomenal job. She was very engaging & gave many different tactics I could see myself immediately using to improve my management style.
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Andrea H., Operations Supervisor Mar 27, 2024
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Krista H., Manager, Patient Services Jan 31, 2024
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Past Participant, Team Lead Dec 13, 2023
Jeff was a fantastic and knowledgeable
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Michael G., Area Supervisor, Roads Sep 27, 2023
Overall, it was very good Mike kept lighthearted and he was very informative and knowledgeable.
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Past Participant, Executive Director, Student Services Jul 28, 2023
A lot of material in three exhausting days. No time for deep dives.
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Past Participant, Program Marketing Specialist Apr 5, 2023
Mike was a great teacher - very wise, professional, and personable. The material he taught was solid and he delivered it in an engaging way. I wish he had made more use of the live internet-based format and employed a wider variety of methods to engage students - polls, quizzes, videos, etc.
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Sarah D., Intensive Case Manager Apr 5, 2023
Mike was very knowledgeable and resourceful in the topics that were discussed.
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Past Participant, Ottawa-Carleton Association for Persons with Developmental Disabilities Feb 3, 2023
Great course for those new to leadership/senior management roles. Also a great course for senior leaders with experience who want to hone their skills and take time to reflect on leading with emotional intelligence in the face of the multi-generational workforce.
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Past Participant, Atlantic Packaging Products Ltd Mar 16, 2022
It was engaging and the instructor worked very well within the limitations of ZOOM by placing us breakout rooms to work on specific tasks before returning to discuss as a group. A lot of useful information that is applicable to a number of different areas
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Past Participant, South Cochrane Addiction Services Sep 20, 2021
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Carm Berardi, General Manager, Crown Property Management Inc. Sep 9, 2021
Leslie was engaging and took the time to answer or personal questions.
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Shannon Bullied, Officer Resource Optimization, Canada Post Corporation Jul 28, 2021
Knowledgeable presenter, provided real-world experience
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Gus Panagiotopoulos, TMMC Feb 28, 2020
Best group of people. Instructor was able to utilize everyone's unique background and relate it to the material. Excellent coaching from the instructor on how to deal with real life work situations, interact with my team and my higher ups. Very knowledgeable. Take the course. Very relevant in today's world.
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Russell Empey, Canada Post Feb 24, 2020
Outstanding and well organized. Very knowledgable, I learned much from Peter. Great "small" group, very engaged and enjoyed this very much, one of the best courses so far! Not only was the material great for work related issues, but can most definitely be useful in everyday situations
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Francesca Conversi, Arterra Wines Canada Feb 21, 2020
Facilitator very well prepared, had a good pace and was able to present material clearly with great examples, activities and real life situations. Course material was very relevant and well organized. I Liked the small group as we were able to share stories, experiences, provide advice and be open with each other. Definitely relevant in today's world. I think it's a must for all individuals and organizations to think about emotional intelligence and really focus on it so that we become better leaders, co-workers and a better organization
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Past Participant, Canada Post Corporation Feb 18, 2020
The course gave me insight into my own leadership and communication styles and exposed me to new ways to consider when listening to others. Colin was interested in ensuring that everyone had their needs met. He made us work hard and sometimes the energy level died in the classroom and he recognized this and took us through stretching and meditation exercises. It was great to share and listen to the experiences from classmates from different industries and be reminded that we all have similar challenges at work.
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Past Participant, Doctors Without Borders Feb 13, 2020
Excellent lead, and delivery full of insight and subject matter expertise. Heavy content, difficult to go into depth in 3 days, hence why I am rating it as Good, not very Good. Very knowledgeable about the topic and more, exhibited professionalism and passion. Had to pull the group, and did it as needed in the interest of all.
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Dara Man, Fresenius Kabi Feb 12, 2020
It was an amazing experience! Thank you to Colin for sharing with us the knowledge and time! Thank you for guiding us with his knowledge through all this amazing exploration of EI
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Past Participant, Toyota Motor Manufacturing Canada Feb 12, 2020
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Past Participant, Toyota Tsusho Canada Inc Feb 12, 2020
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Peter Naumis, BDO Canada Limited Feb 12, 2020
Great course, a must for people leaders alike. Let down any barriers you may have and participate fully
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Past Participant, Canada Post Corporation Feb 12, 2020
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Past Participant, CBC Feb 12, 2020
This was a great course, and the workbook will be a great take-home tool I will refer to often. As well as being a good presenter, he was able to read the class well. He was able to mix things up in group activities and politely get things moving when there are distractions in the room.It will definitely be useful to anyone approaching a leadership position.
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Sophie Lafleur, Legal Aid Ontario Nov 29, 2019
I really enjoyed the smaller class and group exercises. The concepts were well structured and laid out. Day 2 was really heavy - maybe find a way to add a bit more day 1 or day 3. The built in time to write our goals and takeaways was great. Sherry was very personable and knowledgeable and a facilitated the conversations really well by asking exploratory questions and stimulating a lot of discussions. Her sharing of personal experiences was really helpful and she has a great sense of humour, keeping things light.This is a great course for leaders who are interested in learning practical and helpful strategies and tools to lead authentically, mindfully, and with empathy, build strong relationships, and create a positive and collaborative environment where people feel inspired and engaged.
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Past Participant, Conexus Credit Union Nov 18, 2019
Facilitator had relevant business examples to support content and questions. Clear and concise. The tools are helpful, you will need to come into the course with some knowledge of EI and an awareness of the benefits and buy-in that EI is a beneficial approach to leadership
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Dubravka Last, Alphora Research Inc. Oct 31, 2019
Knowledgeable, sincere and willing to help. Useful material, effectively presented. Very useful in any situation.
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Mohamed Ahmad, MMTL Oct 22, 2019
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Past Participant, Atlantic Packaging Products Ltd. Oct 19, 2019
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Javed Iqbal, FedEx Express Canada Oct 18, 2019
Peter has tons of knowledge and provided several stories to illustrate the facts - Excellent job
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Chris Robinson, Bunzl Canada Aug 21, 2019
Excellent delivery by the instructor. Lots of applicable conversations and content that resonates in both a professional and personal environment. Colin is as knowledgeable as they come. He's incredibly personable and easy to connect with. He has a demeanor that immediately invokes trust and comfort. He's very understanding, a great listener and has a wealth of experience that allows him to provide great advise. Excellent course. It's not just content and learning outcomes. It's a complete shift in the way we think about our emotions.
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Sibi, Canada post corporation Aug 15, 2019
I really enjoyed the size class, in the past I've attended courses with 10+ and I have found it makes a difference. The different types of media used to share this information was also great. Colin was incredible at coaching and leading this class. He is very knowledgeable, respectful, attentive, and great overall. He shared personal stories and experiences with us that helped understand the methods taught easier by making them real. I personally am someone who day dreams often and I found that Colin kept the class so engaged that at no point in those 3 days I found myself bored or drifting off. Great presentor, coach and person. Will highly recommend Colin to anyone looking for a coach. I would encourage anyone that has the opportunity to enroll to take this course as it will give you a new perspective in your work life and personal life. You learn a lot about yourself.
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Past Participant, Jervis B Webb Canada Mar 27, 2019
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Past Participant, Jervis B Webb Canada Mar 22, 2019
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Past Participant, Cube Packaging Feb 14, 2019
Great information provided in the course that can be used in life and at work Colin was a great teacher This is my second course taken at CMC and what I learned isn't forgotten but just enhances my life
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Greg campbell, Canadapost Feb 14, 2019
Very well delivered Good pace really enjoy the self study material including listening profile Excellent presenter Well thought out with good material and relivant examples
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Anatoli Hopici, BMO Feb 14, 2019
Very well structured. A lot of interactions between colleagues and Colin Very knowledgeable with a lot of experience about subject. Very nice interactions with the class and he has great sense of humor. The two primary touchpoints that create the customer experience are people and product.
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Past Participant, Workplace Safety and Insurance Board Feb 13, 2019
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Natalie Reale, OlG Feb 13, 2019
Colin was a patient and knowledgeable facilitator. Very enjoyable course. Always a positive experience at CMC
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Past participant, Electrical Safety Authority Sep 29, 2018
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Past participant, World Vision Canada Sep 27, 2018
I appreciate Colin's facilitation style and his open-posture in engaging with the class. I appreciate Colin's facilitation and teaching style and his open posture in engaging the class. The group size was effective . Colin was a great facilitator/coach The material was insightful and useful The variety of teaching tools was effective and engaging.
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Past participant, Ontario Ministry of Health and Long Term Care Aug 20, 2018
The course should be shorten to two days
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Past participant, North East LHIN Mar 27, 2018
She was very passionate about the topic, allowed us to share stories and we were able to problem solve them together.
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Past participant, Ehealth Ontario Feb 14, 2018
Overall a good experience, and we lucked out with a group of people who were active participants and engaging. There were too many personal anecdotes.
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Past Participant, Brookfield Property Partners Nov 21, 2017
Nadine has extensive experience and is able to work that into facilitation. That said, there were a couple of instances when the number of examples were overwhelming. Her style is natural and inclusive and we had a lot of participant engagement in the course. This made the content more impactful for me than when no one participates.
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Past participant, Brookfield Property Partners Nov 21, 2017
Nadine has extensive experience and is able to work that into facilitation. That said, there were a couple of instances when the number of examples were overwhelming. Her style is natural and inclusive and we had a lot of participant engagement in the course. This made the content more impactful for me than when no one participates.
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Past Participant, Institute For Canadian Citizenship Nov 13, 2017
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Past participant, Institute For Canadian Citizenship Nov 13, 2017
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Past Participant, Canadian Broadcasting Corporation (CBC) Aug 20, 2017
Great facilitation from Colin. We all were able to share real life examples and that is what made the course so relatable.
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Past Participant, Canadian Broadcasting Corporation (CBC) Aug 15, 2017
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Past Participant, Foresters Financial Jul 3, 2017
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Past participant, Foresters Financial Jul 3, 2017
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Past Participant, Foresters Financial Jun 29, 2017
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Past Participant, Canadian Medical Protective Association (CMPA) May 3, 2017
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Past Participant, Canada Post Corporation Feb 26, 2017
With the amount of material the course should be 4 days instead of 3 days. For the active listening activity they should also have a visual slide to observe the body langue vs. person tone
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Past Participant, Ontario Nurses Association (ONA) Feb 20, 2017
Colin did an excellent job - it's a challenge to keep up the interest, energy and engagement of professionals in what could easily become a very uncomfortable exercise. I did not attend voluntarily, but ended up finding the experience useful albeit exhausting
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Past Participant, Parliament of Canada-House of Commons Feb 19, 2017
More concrete exemples through out the course would have been helpfull
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Past Participant, Immigration & Refugee Board of Canada Feb 16, 2017
The course was very model-heavy. I would have liked to see some videos, real life case studies or other examples of the application of the models. Room was not conducive to a 3-day session. the air flow wasn't the best unless the fan was on and then it was too noisy for the people at the back of the (small) room to hear the people at the front. Natural light would have been appreciated.
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Past Participant, Toyota Motor Manufacturing Canada Feb 12, 2017
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Past Participant, Socan Feb 12, 2017
A huge thank you to the staff for handling the water line breakage so beautifully - we could hardly tell there was an issue!! Amazing work.
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Past Participant, Mainstreet Credit Union Feb 12, 2017
Course material would be better in a binder to allow addition of handouts/notes Felt rushed for time, message or stories were cut short because of time
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Past Participant, Europtimum Display Inc Feb 9, 2017
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Mellisa T. Feb 9, 2017
The course was well organized and Colin was a great facilitator. The size was great and the content of the course was well done Colin was engaging and know led able. He made great references and was able to maintain the class on the course material. I also really enjoyed his personal anecdotes and his humor The location was great and easily accessible, all of the staff were friendly an helpful especially Sandy. The food and coffee and refreshments were well done. Clean and inviting facilities
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Past Participant, Mycro Software Design Feb 9, 2017
Classes were intense using every possible minute to cover the material - might consider moving to 4 day format. Colin was a superb instructor and coach. He demonstrated a level of knowledge and skill in delivery of this complex subject material, the quality of which is unsurpassed in all my past years of courses at CMC. Excellence in all 360°!!! Thanks Colin! Well done!
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Past Participant, Wikwemikong Ontario Works Nov 17, 2016
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Past Participant, Liburdi Automation, Inc. Nov 16, 2016
3 days is a bit long for the material covered. It would be a good 2 day course.
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Past Participant, McKesson Canada Nov 16, 2016
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Past Participant, Canada Post Corporation Nov 16, 2016
Enjoyed the discussions and 'sharings'. Peter appeared to be able to keep the entire group engaged and was very knowledgeable and hence able to add examples and anecdotes to demonstrate the concepts.
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Pamela S. Nov 16, 2016
It was wonderful. I have only one minor suggestion. Cookies or sweets after lunch are a great idea to boost energy but the ones served (same kind every day) are not good.
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Dana O. Nov 15, 2016
Very informative, I enjoyed the past 3 days He kept us engaged Miigwech for this great learning opportunity
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Past Participant, Ross Video Oct 23, 2016
Very well laid out course.
Colin really took the time to figure out how to apply this course to our individual daily experiences. He asked engaging questions and I felt like he connected with us on a personal level, which allowed us to feel more open to the content. Would love to take more courses facilitated by Colin.
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Past Participant, ADP Canada Inc. Oct 23, 2016
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Past Participant, Dominion Diamond Corporation Aug 16, 2016
Sheila's knowledge and ability with regards to EI is world class. I would say all prior expectations were strongly exceeded. I was very sad the course only lasted 3 days, I had an exceptional time. Thank you.
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Colleen V. Aug 10, 2016
Enjoyed every minute of it. The group and facilitator were excellent. Hope Sheila's voice is better soon. She is an engaging speaker with relevant stories that helped put the material into a real world context.
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Past Participant, IFS Canada Aug 9, 2016
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Past Participant, South Cochrane Addiction Services Aug 9, 2016
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Past Participant, Accreditation Canada Jul 10, 2016
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Past Participant, The T1 Agency Jul 5, 2016
Showing how respectable people in different industries and walks of life apply Emotional Intelligence, by video, articles, etc. would be nice. Something to reinforce that this is not just some "textbook" material but real world content.
More videos from the "real world"... take the content and show that others (notable leaders, etc.) use it in reality.
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Past Participant, CIBC Jul 4, 2016
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Past Participant, CPP Investment Board Mar 13, 2016
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Past Participant, Sigma-Aldrich Canada Ltd. Mar 13, 2016
From the moment I was greeted at the front door it was an exceptional experience. Professional, courteous, personable and very knowledgeable facilitator.
Shelia was an excellent facilitator.
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Past Participant, Ontario Association of Community Care Access Centres (OACCAC) Mar 6, 2016
I felt that it could have been condensed into two days. There were parts that dragged on a little.
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Michael W. Sep 16, 2015
It is an excellent course to drive the change in everybodies life. I will recommend this to my peers. Sheila was the most engaging Facilitator I have had the pleasure to work with. She really know how to touch the spark that makes you realize your potential and gives you the tools to get there
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Past Participant, Cimpress Windsor Corporation (Fomerly Vistaprint) Sep 2, 2015
Peter was a great instructor and gave the team relevant true to life examples to use in our overday working life.
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Scott B. Aug 27, 2015
Great course, lots of valuable take tips for use with my team and colleagues.Knowledge of the topic and experience in the field are a true asset to the course.
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Past Participant May 13, 2015
Good personal experiences from the instructor to help explain topics
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Past Participant May 13, 2015
Good course. Just scratched the surface on a number of topics. I will read up on further post course.
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Past Participant May 13, 2015
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Past Participant May 13, 2015
Excellent course and will refer others to attend.
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Sharon R. May 13, 2015
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Past Participant, Precision Resource Canada May 13, 2015
Good personal experiences from the instructor to help explain topics
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Past Participant, Canada Post Corporation May 13, 2015
Good course. Just scratched the surface on a number of topics. I will read up on further post course. Very good. At times too much
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Past Participant, Ontario Lottery and Gaming (OLG) May 13, 2015
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Past Participant, Canada Post Corporation May 13, 2015
Excellent course and will refer others to attend. Ms. J was very effective and knowledgable. She shared stories relevant to the material she was deliverying. In the past I never picked my courses by facilitator, however I will search her out next time I plan on attending.
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Sharon R. May 13, 2015
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Past Participant, Maryam Ghazzawi Feb 25, 2015
It was very helpful & informative .Peter made it easy for us and fun
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Past Participant, Liquor Control Board of Ontario (LCBO) Feb 22, 2015
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David V. Nov 30, 2014
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Past Participant, Georgian College Nov 23, 2014
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Andy P. Nov 19, 2014
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Patrick K. Jul 28, 2014
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Past Participant Jul 27, 2014
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Past Participant, Allstate Insurance Jul 27, 2014
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Past Participant, Manulife Financial Jul 27, 2014
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Past Participant, Thales Canada Inc Jul 27, 2014
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Darwin M. Jul 25, 2014
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Valerie d. Jul 24, 2014
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Past Participant Apr 20, 2014
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Past Participant, BMO Nov 24, 2013
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Past Participant Nov 22, 2013
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Past Participant, Husky Injection Molding Sep 22, 2013
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Hector M. Sep 21, 2013
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Past Participant Apr 21, 2013
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Past Participant, Loblaw Companies Limited Apr 21, 2013
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Past Participant, Allstate Insurance Company Apr 20, 2013
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Line Ga. Jan 29, 2013
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Past Participant, CSDCCS Jan 27, 2013
