Every sales organization faces unique challenges — from strengthening fundamentals to managing major accounts and elevating customer service. We adapt proven programs or design tailored solutions that fit your sales process, client base, and business priorities, ensuring measurable results for your team. Some programs are also available through Public Programs for individual learners, but the greatest impact comes when training is tailored to organizational needs.
Contact us to learn how our sales training can help you and your team build stronger client relationships, close more deals, and achieve lasing business results.
Fundamentals of Professional Selling
Newer sales professionals or those looking to establish a solid foundation in selling techniques.
- Master a proven sales process to confidently guide prospects from first contact to close.
- Build trust quickly, uncover true client needs, and position solutions that create long-term customer value.
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Selling to Major Accounts: A Strategic Approach
Ideal for sales teams managing high-value, complex accounts, this program strengthens your organization's ability to protect and expand key relationships.
- Build strategic account plans that align with client goals and uncover growth opportunities.
- Strengthen your team's ability to defend business, expand revenue and position your organization as trusted partner.
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Designed for sales organizations managing complex, high-stakes deals, this program equips teams to protect margins, build trust and achieve stronger outcomes.
- Apply proven negotiation frameworks that help your team plan effectively and avoid costly concessions.
- Strengthen organizational negotiation capability to counter buyer tactics and secure lasting agreements.
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Sales Management Certificate Program
For newly appointed or prospective sales managers who need practical tools to lead teams, drive performance, and manage customer demands. Learn proven strategies for recruiting, coaching, motivating, and organizing your sales team to succeed.
- Build confidence to transition smoothly into a sales management role.
- Strengthen team productivity through effective planning, communication, and coaching.
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Customer Service Excellence Program
Customer service representatives and client-facing professionals who want to strengthen relationships and turn service into a growth opportunity.
- Deliver memorable service experiences that build loyalty and repeat business.
- Anticipate client needs, resolve issues effectively, and turn every interaction into an opportunity for long-term engagement.
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Coaching for Customer Service Excellence
Supervisors, managers, and team leads who oversee customer service teams and want to elevate performance through effective coaching.
- Use targeted coaching techniques to boost confidence, skill, and accountability in your team.
- Inspire consistent, high-quality service that enhances customer satisfaction and strengthens brand reputation.
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Frequently Asked Questions
What makes consultative selling a "must-have" skill for modern sales professionals?
Top-performing salespeople excel at consultative selling—listening deeply, understanding business challenges, and guiding solutions accordingly. This shifts the conversation from features to value and positions you as the trusted advisor clients seek. Several of our sales courses develop this skill, giving you tools to apply it immediately with clients.
How can my team sell value, not just price?
Selling value starts by understanding a buyer’s strategic priorities and framing your solution in outcomes—not cost. Framing business impact and benefits makes price a secondary consideration and strengthens credibility. Our programs on professional selling and negotiation show you how to put value selling into practice.
What strategy helps teams build and protect key accounts?
Strategic account planning is all about mapping decision-makers, aligning with client objectives, and identifying expansion opportunities. It’s not just winning the account—it’s ensuring your position remains vital over the long term. Our major accounts course helps you create plans that strengthen and grow these critical relationships.
How do negotiators win more without slashing price?
Great negotiators prepare with settlement ranges, understand buyer tactics, and steer the conversation toward value, risk reduction, and partnership. This approach preserves margin and builds trust. Our strategic sales negotiation training equips you with proven frameworks to handle even the toughest deals.
In what ways does customer service training drive sales results?
Exceptional service experiences foster loyalty, word-of-mouth, and repeat business. These outcomes make customer service a powerful, efficient driver of new sales—without additional acquisition costs. Our customer service excellence programs show teams how to turn service interactions into revenue opportunities.
Not sure where to start? View our Full Course List.
Call us, and together, we will find the right management development to fit your goals
1-877-262-2519
