Strengthen your sales force with targeted training that delivers measurable results for your organization. Whether you need to sharpen core selling skills, equip teams to manage major accounts strategically, or elevate service into a competitive advantage, these programs are designed to align with your business priorities. Delivered through Corporate Learning Solutions, each course can be tailored to your market, sales process, and client base, giving your team the tools to increase revenue, build stronger client relationships, and close more business.
Contact us to learn how our sales training can help you and your team build stronger client relationships, close more deals, and achieve lasing business results.
Fundamentals of Professional Selling
Newer sales professionals or those looking to establish a solid foundation in selling techniques.
- Master a proven sales process to confidently guide prospects from first contact to close.
- Build trust quickly, uncover true client needs, and position solutions that create long-term customer value.
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Selling to Major Accounts: A Strategic Approach
Experienced sales professionals, account managers, and business development leaders who manage high-value, complex accounts and want to protect and grow those relationships.
- Build a strategic plan for your most important accounts to strengthen relationships, defend business, and expand revenue.
- Identify and prioritize opportunities that align with client goals, positioning yourself as a trusted partner in their long-term success.
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Strategic Sales Negotiations
Experienced sales professionals, account managers, sales leaders, and contract negotiators with several years of selling experience who manage complex deals and need to protect margin while growing key relationships.
- Plan and run high‑stakes negotiations that defend price and improve close rates, using settlement ranges, concession planning, and power‑positioning to counter sophisticated buyer tactics.
- Lead value‑focused conversations that shift the buyer’s perception of cost, benefits, and risk, strengthen credibility, and turn negotiations into long‑term partnerships.
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Customer Service Excellence Program
Customer service representatives and client-facing professionals who want to strengthen relationships and turn service into a growth opportunity.
- Deliver memorable service experiences that build loyalty and repeat business.
- Anticipate client needs, resolve issues effectively, and turn every interaction into an opportunity for long-term engagement.
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Coaching for Customer Service Excellence
Supervisors, managers, and team leads who oversee customer service teams and want to elevate performance through effective coaching.
- Use targeted coaching techniques to boost confidence, skill, and accountability in your team.
- Inspire consistent, high-quality service that enhances customer satisfaction and strengthens brand reputation.
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Frequently Asked Questions
What makes consultative selling a "must-have" skill for modern sales professionals?
Top-performing salespeople excel at consultative selling—listening deeply, understanding business challenges, and guiding solutions accordingly. This shifts the conversation from features to value and positions you as the trusted advisor clients seek. Several of our sales courses develop this skill, giving you tools to apply it immediately with clients.
How can my team sell value, not just price?
Selling value starts by understanding a buyer’s strategic priorities and framing your solution in outcomes—not cost. Framing business impact and benefits makes price a secondary consideration and strengthens credibility. Our programs on professional selling and negotiation show you how to put value selling into practice.
What strategy helps teams build and protect key accounts?
Strategic account planning is all about mapping decision-makers, aligning with client objectives, and identifying expansion opportunities. It’s not just winning the account—it’s ensuring your position remains vital over the long term. Our major accounts course helps you create plans that strengthen and grow these critical relationships.
How do negotiators win more without slashing price?
Great negotiators prepare with settlement ranges, understand buyer tactics, and steer the conversation toward value, risk reduction, and partnership. This approach preserves margin and builds trust. Our strategic sales negotiation training equips you with proven frameworks to handle even the toughest deals.
In what ways does customer service training drive sales results?
Exceptional service experiences foster loyalty, word-of-mouth, and repeat business. These outcomes make customer service a powerful, efficient driver of new sales—without additional acquisition costs. Our customer service excellence programs show teams how to turn service interactions into revenue opportunities.
Not sure where to start? View our Full Course List.
Call us, and together, we will find the right management development to fit your goals
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