Nellie had no problem answering any of our own probing questions and we felt we could share anything.

I enjoyed learning several techniques on how to deal with a tough situations including fogging and negative assertiveness. I have already implemented these key techniques into my everyday life.

Every aspect was excellent.

Everything was beneficial. Nothing in this course was “dead space” – every minute was utilized as a positive learning experience.

Excellent. ...although I'm usually not a big fan of participative sessions (especially those on video)...I thoroughly enjoyed and believe I learned a lot of valuable skills from attending this course. In addition, I understand how powerful the role play technique was in helping people fully understand the various scenario's....well done. I will recommend it to others.

How to say No and not feel guilty. I think this was what everyone was looking for, I know I was. It was covered great. Video exercise was excellent. This course exceeded my expectations.

Liz was both professional and very knowledgeable about the course material and other related subjects. The exercises were practical and very useful for helping me develop the skills I needed.

This course has very practical application and I enjoyed the role playing.

The course was interactive and made me think a lot about myself and how I communicate. I did not expect it to be quite as ‘introspective’, but it was important to take a look at myself, and determine where my communication could improve.

The course had a great group of people, and Liz kept us moving at a comfortable pace, and made the course fun as well.