I enjoyed the course leader’s ability to engage everyone, to make the course content personal and understand each of our roles in the work environment, and provide specific examples and exercises that related to everyone. The interactions and role plays were really intense and the review/debriefing we had after each role play was very helpful - we learned a lot from them!

This course was very engaging and I found the instructor’s ideas and concepts intriguing. The emotional connection near the end was as if many light bulbs went off at the same time. I am looking forward to challenging myself and colleagues to excel in this area of communication.

The course was very interactive, provided excellent examples that enhanced understanding, and was practical with lots of application that could immediately be applied.

I learned more about myself in 2 days then I have working 19 years at my current employment.

I liked the way the course leader presented the material. I definitely will be able to apply it both in my work and personal life.

The course was very practical. It was easy for me to see how I will be able to apply key concepts to my role. The instructor was excellent at telling stories and giving examples of things going on in the industry that related to the theory.

I liked the individual exercises that we walked through using our own experience – it really helped take the course material and learn to apply it to my environment.

I enjoyed the practical examples. The examples that were discussed were everyday examples experienced in day to day work. The fact that we used these examples in our group exercises got us thinking strategically.

I felt that the course gave me many tools that I can apply in my role to increase the effectiveness of my leadership style and also enhance the performance of my team. The instructor was excellent and his insight and leadership was inspiring.

It covered all of the areas with which I had concerns. I found the material to be practical and with many real-life applications. It felt like I could go back and put it into use immediately.