Successfully Managing People

Move your team to higher performance.

Are you ready to develop a high-performance team and get more done? Resolve team conflict using emotional intelligence and get more from your team by adapting your management style to every situation. Learn how to recognize what drives the people you work with and how to align employee and organizational values. Examine how to energize people and counter de-energizing forces.

How You Will Benefit

  • Identify how your organization’s and workgroup’s culture shapes the behavior of the people with whom you work
  • Assess your management and personal style and adjust it to different situations
  • Adopt the approach needed to communicate and motivate different types of people
  • Apply the principles of Emotional Intelligence to achieve greater effectiveness
  • Use feedback to improve performance and manage difficult employees
  • Gain skills and confidence to turn difficult people into team players
  • Win the cooperation of everyone in your organization through influence, emotional intelligence and awareness of personal style
  • Increase retention of valued team members
  • Contribute to a more positive work environment

Course Features

  • Self-assessment for insight into individual behaviour and how you work with others
  • Structured case studies to apply learning in groups
  • Hands-on activities to engage participants in demonstrating skills

Who Should Attend

Supervisors, managers and others with management responsibilities looking to step-up their people management skills.

Live Online classes are delivered in partnership with American Management Association.

Live Online courses delivered in partnership with American Management Association


$2,795 Non Member Fee
$2,495 Member Fee

Do you need a different date or location? We offer Courses On Request.

$2,795 Non Member Fee
$2,495 Member Fee

Do you need a different date or location? We offer Courses On Request.

Schedule this course for your team. Click here to get started.
209 Reviews 4 Star

Course Reviews

  • Li Li, Assistant Manager, Toyota Motor Manufacturing Canada Jan 24, 2023

    excellent teacher with good knowledge and skills how to deal with different type pf people, Peter is so good at finding accurate vocabulary to describe the emotions and proper action to certain circumstance. Will practice what I learned from the class.

  • Glovis Talla, Key Account Executive, Westlake Pipe & Fittings Jan 24, 2023

    I had such a great experience. Course delivery was quite interactive and engaging. I really have nothing negative to say about the course delivery. Instructor Peter was just amazing, made the course very interesting

  • Past Participant, Bluebird Self Storage Jan 24, 2023

  • Past Participant, Cardinal Funeral Homes Ltd. Jan 24, 2023

  • Raj Athwal, Wajax Industries Ltd Jan 10, 2023

    Sandra was an excellent presenter of the course material. She encouraged the class to be interactive and the class was not boring!

Stay Connected