Successfully Managing People

  • Management
  • Course Code: 32295

Move your team to higher performance.

Are you ready to develop a high-performance team and get more done? Resolve team conflict using emotional intelligence and get more from your team by adapting your management style to every situation. Learn how to recognize what drives the people you work with and how to align employee and organizational values. Examine how to energize people and counter de-energizing forces.

Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

  • Identify how your organization’s and workgroup’s culture shapes the behavior of the people with whom you work
  • Assess your management and personal style and adjust it to different situations
  • Adopt the approach needed to communicate and motivate different types of people
  • Apply the principles of Emotional Intelligence to achieve greater effectiveness
  • Use feedback to improve performance and manage difficult employees
  • Gain skills and confidence to turn difficult people into team players
  • Win the cooperation of everyone in your organization through influence, emotional intelligence and awareness of personal style
  • Increase retention of valued team members
  • Contribute to a more positive work environment

Course Features

  • Self-assessment for insight into individual behaviour and how you work with others
  • Structured case studies to apply learning in groups
  • Hands-on activities to engage participants in demonstrating skills

What is the difference between Remote Access and Live Online?


Who Should Attend

Supervisors, managers and others with management responsibilities looking to step-up their people management skills.

DISC profile



$2,395 Member Fee
$2,645 Non Member Fee
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191 Reviews 4 Star

Course Reviews

  • Richard Dehaan, Paralegal, X-Copper Professional Services Jan 24, 2022

    content was good, however some of the break out activities did not allow for sufficient time to discuss. ie process activity and identification of the steps.Sticky notes didnt really work. it may have been easier if we were asked to document the steps in powerpoint or a word doc and then to share our screen with our partner at that time.Though the Amazon example was great the content is very outdated on amazon - from 2018 to now there are significant changes and more relevant examples where Amazon has revolutionized things compared to ebooks.

  • Stratos Kaloutas, Manager IT Support, Municipal Property Assessment Corporation Jan 10, 2022

  • Stratos Kaloutas, Manager IT Support, Municipal Property Assessment Corporation Jan 10, 2022

  • Melinda Raymond, Licensed Paralegal, X-Copper Professional Services Dec 9, 2021

    Just when you think you are really good at presenting, a professional course like this reminds you that there is always room for improvement. Time well spent!

  • Past Participant, WJ Canada Apr 19, 2021

    The instructor was very good, knew his material and provided great feedback. I would highly recommend his course.

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