Successfully Managing People

  • Management
  • Course Code: 32295

Move your team to higher performance.

Are you ready to develop a high-performance team and get more done? Resolve team conflict using emotional intelligence and get more from your team by adapting your management style to every situation. Learn how to recognize what drives the people you work with and how to align employee and organizational values. Examine how to energize people and counter de-energizing forces.

This course is available Live Online

Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

  • Understand your team’s motivators and create an energized and engaged work environment
  • Develop awareness of your personal management style and how to adjust it to suit different situations and/or individuals
  • Apply effective conflict resolution approaches
  • Learn to accomplish more, while developing your people, by using the appropriate delegation techniques for any given situation
  • Complete a self assessment(s) for insight into individual behaviour and how you work with others
  • Construct action plans to turn “poor” performers into “peak” performers
  • Gain skills and confidence to turn difficult people into team players
  • Win the cooperation of everyone in your organization through influence, emotional intelligence and awareness of personal style
  • Increase retention of valued team members
  • Contribute to a more positive work environment

Course Features

  • Self-assessment for insight into individual behaviour and how you work with others
  • Structured case studies to apply learning in groups
  • Hands-on activities to engage participants in demonstrating skills



Who Should Attend

Supervisors, managers and others with management responsibilities looking to step-up their people management skills.

DISC profile


137 Reviews 4 Star

Course Reviews

  • Monther M O Keshtah, Flyazmeel Jun 12, 2019

    Fantastic center and staff and the best lecturer Karen sure within few month will take other course

  • Past Participant, Windsor Detroit Bridge Authority Jun 13, 2019

    Highly capable. Excellent. I must comment that the food/beverages were superb. Keep it up.

  • Past Participant, Narrow Content Jun 12, 2019

    Karen was very current and knowledgeable in her expertise. The variety of experiences and industries in the room made for great discussions that I could still apply to my own world/work. Karen is knowledgeable with a lot of good experiences and relevant case studies/stories to give context to the scenarios and theories

  • Alana, Clean Harbors Apr 23, 2019

    The course provided a great level of depth in each of the sections. I felt it covered a very good array of topics and went into enough depth that there was enough understanding. The topics provided also allowed continuing education (ie. booking myself in for another course in Emotional Intelligence) and left me wanting to pursue more training in some of the topics including EQ and Conflict Resolution. Lisa was an amazing facilitator, she came each day with a lot of energy and enthusiasm in what she was teaching that she kept all of us engaged from start to finish. She was respectful of everyone's opinions and feedback and showed a genuine interest to elaborate on our feedback or examples to identify the underlying issue and provide some great solutions to take back home with us. Not only that, but I felt I could relate to her both on a professional and personal level and she could provide me a lot of hands on examples and situational scenarios to bring back into my day to day. I would 100% attend another seminar that Lisa was teaching with CMC, as she made the entire course that much more enjoyable. Upon registering I was able to connect with the CMC Office and get assistance in finding preferred rate hotels nearby, the staff was always very friendly both in person and on the phone.

  • Tom Mccullough, Toyota Motor MFG Canada Apr 15, 2019

    Lisa sure new her stuff!

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