Use the power of communication to lead, inspire, influence and achieve results.
Take the lead with confidence and credibility through use of untapped communication skills. This seminar is designed to strengthen your leadership communication skills in diverse situations. Learn and practice techniques to shape your message, develop an authentic leadership voice and engage in powerful conversations to achieve results with the confidence and support of your team.
Course Features
Business leaders, executives, managers, executive coaches and/or mentors, and those aspiring to leadership positions.
Do you need a different date or location? We offer Courses On Request.
When colleagues learn together, everyone benefits!
Connect with an advisor to discuss delivering this course to your team.
Sandie H., Executive Director Oct 25, 2023
Chris T., General Manager Oct 25, 2023
Very detailed & a good learning pace
Susan C., Manager, Data Management Jun 23, 2023
Loved the idea after every hour there is a 10 min break.
Wassim Louis, Kumon Canada Inc. Oct 31, 2019
Great communicator. Great learning materials.
Ruth Baah-Gyebi, Elpizo Counselling Services Oct 31, 2019
Informative, great personal development, great networking opportunities, interactive and engaging
Past Participant, Citco (Canada) Inc. Aug 7, 2019
Instructor engaged the group in a thoughtful and effective way - kept material relevant and guided discussions to provide useful insight and perspectives from all participants. Relevant to individuals in a position of management and stewardship of teams.
Past Participant, IIROC Aug 1, 2019
The Facilitator was very flexible in the discussions which enhanced the learning. It covers a good breadth of related topics
Past participant, CIBC Oct 31, 2018
The classroom is too small w/o window.
Past participant, Mercedes-Benz Canada Inc. Feb 23, 2018
Past Participant, 407 ETR May 8, 2017
Sheila did a great job. We had a good time in the class. With only 2 participants and 1 facilitator, we were able to share stories and Sheila could assist and focus on our needs
Past Participant, eHealth Ontario Feb 12, 2017
Chris V. Feb 8, 2017
Past Participant, Lake of the Woods Business Incentive Corp Sep 22, 2016
Past Participant, Alberta Retired Teachers Association ARTA Sep 22, 2016
The course definitely gave me some new tools to apply in my position. It broke concepts down and allowed for much group interaction/discussion. This and Don's experience and insight were truly invaluable. The only thing I would caution is the use of the STAR model so heavily in the course which created more of a public speaking focus.
Past Participant, Provincial Health Services Authority Sep 21, 2016
Trainor has extensive knowledge on the subject matter. Examples on topics were realistic, relatable and would appear were coming from experience. I would have find it more interesting if the topic was adapted in today's management styles and trends, such as telecommuting.
Past Participant, Enbridge Gas Distribution Inc. May 18, 2016
Good course overall, good materials. Suggest incorporating extra handouts into the official course book if possible.
Excellent, I suggest continuing to use this facilitator for this and other courses.
70s style videos about branding were dreadful, dated and not applicable in Canda - and really not useful to reinforce the concepts. Chapeter/Module 4 - learning objectives need to be rewritten - they are not realistic or achieved through the course.
Past Participant, Lindt & Sprungli (International) AG May 16, 2016
The course contains great theory about leadership strategies and techniques. The different mappings helped me to put the different approaches into a better context so I can be more mindful and aware of them.
I very much appreciated Bill's enthusiasm, passion and dedication. It was great to hear all the examples from him and the other participants so one could relate to different situations. I would suggest to do less of group work with the elbow partner and instead do more group discussions.
Overall I really enjoyed the three days. Not only I learned about leadership techniques and strategies but also met great people that I will stay in touch with.
Past Participant, MoneyKey.com May 8, 2016
Past Participant, Cimpress Windsor Corporation (Formerly Vistaprint) Feb 25, 2016
Bill was an excellent speaker, trainer, and facilitator. His real life scenarios brought to life the content of the course.
Past Participant, CIBC Feb 24, 2016
I really enjoyed the 3 days with Bill, he is great instructor with wealth of knowledge plus he brings such professionalism to his work made this course a highly recommended one on my list. The size of the class room was just right, there was lots of energy in the room, the team was engaged throughout the 3 days and at the end of 3 days we felt like we can continue on. Bill's knowledge of the material, past and present experiences and professionalism made this course my favourite so far. I will highly recommend this course for people managers, directors, or anyone seeking leadership position or looking to improve their skills in this area. Please provide this FEEDFORD to Bill. The setting of the room, the temperature and the availability of materials all contributed to the delivery of the course. Lunches were delicious, a lot of effort were put into preparing healthy lunches for the students, please provide this FEEDFORD to the Chef and team. Finally, I really appreciate the help of Sandy, Michelle and Bill for stepping out of their way on Monday morning to help me find a pair of reading glasses. I forgot mine at home that morning and was ready to cancel my attendance because without my glasses I cannot read. I felt handicapped that morning but once Bill and Sandy learned about what happened, they stepped forward and assure me not to worry and they will do everything to help me out. I felt so important that morning when Sandy and Bill left what they were doing and took it upon themselves to find a pair of glasses for me. Sandy shocked me volunteered to go the near by store to grab one for me. What an amazing staff at CMC! For me it was not about the course that morning but the amazing staff at CMC. Please convey my thanks to Sandy, Michelle and Bill for their thoughtfulness and willingness to above and beyond what their are asked to do. Thank you! Mark
Past Participant, Ontario Energy Board (OEB) Feb 24, 2016
Course was very similar to other communication courses I participated at CMC. The pace was a little fast at times
Past Participant, Walker Aggregates Nov 18, 2015
The material was present in a very open and inclusive format. Nick kept our group on task while letting us share our own experiences to apply his message.
Past Participant, Bruce Telecom Nov 11, 2015
Moe C., Aug 16, 2015
I feel the content is Spot On with the right tools to take my Leadership skills to the next level. Bill brings a Great Value to the Attendee's.Bill is powerful at engaging the attendee's. There was not a moment that he did not have our full attention. I enjoyed the Energy he brought to the material.
Past Participant, Ontario Ministry of Education Mar 4, 2015
I would like to take more courses from Dr. Don C.
Past Participant, South Cochrane Addiction Services Mar 1, 2015
Marcilee S. Feb 28, 2015
Very practical and insightful how voices can be heard in a lot of ways through self awareness and recognition for others.His abilities and experiences are paramount in the way they impacted the classroom. his shared knowledge was of high quality and substance. A Very inspiring chief.
Garabed H. Feb 26, 2015
The course should be 5 days instead of 3 day
Past Participant, General Nutrition Center Feb 25, 2015
Souzi S. Nov 30, 2014
Past Participant, Vertica Resident Services Nov 30, 2014
Past Participant, Esri Canada Nov 30, 2014
Past Participant, Manulife May 1, 2014
Past Participant, WS Tyler Canada Ltd Feb 7, 2014
Past Participant Jan 26, 2014
Past Participant, Wilfrid Laurier University Jan 26, 2014
Past Participant, Cardinal Services Group Inc. May 5, 2013
What does “the voice of leadership” mean in this course?
In this voice of leadership course, “voice” refers to how leaders communicate, influence, and show up, not vocal tone or public speaking skills. The focus is on developing a clear, confident leadership voice that builds credibility, inspires trust, and drives results.
I’m a good manager, but I struggle with "presence." Can charisma be taught?
Yes. While often viewed as an innate trait, presence and charisma are built through specific behaviors like storytelling, active listening, and body language. You will practice techniques to get and hold attention, ensuring people want to listen when you speak.
What skills will I develop in this course?
Participants build core leadership communication skills such as communicating with clarity and confidence, influencing without authority, aligning words and actions, and adapting communication style to different audiences. The course helps leaders strengthen their leadership voice in real workplace situations.
How does this course help leaders inspire and influence others?
This leadership influence training helps leaders understand how their communication style impacts trust, motivation, and performance. You’ll learn how to use your voice as a leadership tool, to inspire commitment, guide change, and achieve results through others.
What will I be able to do better after completing the course?
After completing this course, leaders communicate more clearly, influence more effectively, and lead with greater confidence and consistency, strengthening their ability to inspire others and achieve meaningful results.
How is this different from general communication or presentation skills courses?
Unlike presentation or public speaking courses, The Voice of Leadership focuses on day-to-day leadership communication like how leaders communicate direction, values, expectations, and decisions. The emphasis is on influence, credibility, and leadership effectiveness, not performance or delivery techniques.
