Effective communication and strong interpersonal skills form the backbone of successful relationships, collaboration, and growth. These skills empower individuals to express themselves confidently, articulate their ideas clearly and build meaningful connections. Organizations thrive when teams communicate effectively and have strong work relationships. Strong interpersonal skills enable employees to build rapport with clients, stakeholders, and colleagues, enhancing client satisfaction, stronger partnerships, and increased employee engagement.
Contact us to learn more about how our training solutions will empower you and other leaders at your organization with impactful and adaptable skills.
Our communication courses are categorized into the following topic areas:
- Communication and Interpersonal Skills
- Influencing and Negotiating
- Presentations, Speaking and Writing
Communication and Interpersonal Skills
Assertiveness Training for Managers
For professionals who want to build their strengths, resolve conflicts smoothly and exercise greater influence.
- Learn to improve communication by using assertive-responsive skills.
- Acquire a more polished and powerful communication style.
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Building Better Work Relationships: New Techniques for Results-Oriented Communication
For individuals who want to maximize impact and drive results through effective communication and relationship management.
- Learn to select and use productive communication strategies based on any situation.
- Learn techniques to assess and build or enhance workplace relationships.
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Communicating Up, Down & Across the Organization
For professionals who want to communicate effectively across organizational boundaries.
- Develop communication skills that build understanding and connection, regardless of your role.
- Learn to apply strategies to influence and motivate others throughout the organization.
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For anyone who wants to improve their ability to handle conflict productively.
- Choose the right approach for any conflict.
- Learn and practice a proven method for diffusing tense situations.
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Developing Your Emotional Intelligence
For anyone who wants to improve emotion management and self-understanding.
- Learn and practice emotional intelligence skills that enhance personal resilience and foster optimism.
- Apply emotionally intelligent communication skills to relationship building and maintenance.
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Elevating Your Listening Skills
For anyone who wants to have more meaningful conversations and better relationships.
- Engage in exercises that enhance your ability to listen effectively.
- Learn to apply tools that validate, confirm and further your understanding.
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Effectively Communicating in the Moment
All professionals who want to improve in-the-moment confidence and communication.
- Learn to apply preemptive strategies to except when communicating on the spot.
- Get tools and mental templates to manage emotional and physiological responses.
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Enhancing Communication Through DiSC®
For individuals looking to improve their communication and influencing skills.
- Build your understanding of other styles, their drivers and how they bring value to every team.
- Recognize how to adapt your behaviour to interact more effectively with others.
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Managing Emotions in the Workplace: Strategies for Success
For all professionals who experience intense emotional and/or stressful situations at work.
- Practice techniques that will keep you from being “emotionally hijacked” at work.
- Learn assertive communication skills for effective emotional expression.
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Mastering the Art of Critical Conversations
For people who want to be prepared for conversations that can significantly impact their work relationships.
- Get the skills to openly express opinions that can lead to success and get results that count.
- Learn strategies to regain control of critical conversations when they get off track.
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How to Communicate with Diplomacy, Tact and Credibility
For professionals who want to always communicate positively and professionally.
- Learn how to choose and use the most appropriate words and emotional tone for every interaction.
- Practice implementing strategies for powerful communication.
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Responding to Conflict: Strategies for Improved Communication
For professionals who want to improve their ability to understand emotions and behaviours when addressing conflict.
- Learn to critically evaluate conflict and choose the right strategy and tool to manage and resolve it.
- Practice strategies that enhance communication and cultivate a flexible approach to handling conflict.
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Influencing and Negotiating
Getting Results Without Authority
For anyone who needs to improve influence and achieve results.
- Learn to influence by understanding the influence process.
- Practice persuasive communication and influence techniques that help cultivate cooperation.
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For professionals at any level who need to achieve results with and through others.
- Get insight into the dynamics of influence and your personal influence style so you can establish credibility with others – at all organizational levels.
- Learn models that will help you develop effective influence strategies.
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For professionals who use negotiations in their business environment.
- Learn and practice a step-by-step process for effective negotiation.
- Gain the knowledge to develop and effective strategy for any negotiation.
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Powerful Communication Techniques
For anyone who wants to be more effective in their role.
- Understand how communication involves speaker, audience, relationship, and context.
- Gain the knowledge to develop and effective strategy for any negotiation.
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Presentations, Speaking and Writing
For all professionals who want to become more effective in their writing.
- Learn tools and techniques that will enable you to write effectively for all of your messages.
- Learn to apply guidelines of editing and proofreading to maintain professional standards.
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For all professionals who want to express themselves with clarity and professionalism.
- Review the basics of grammar and get insights into new grammar rules.
- Practice applying grammar, usage, and syntax rules you use daily.
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For executives who speak in front of groups, make presentations, and sell ideas to others.
- Design your speaking and presentations to persuade listeners and get results you want.
- Learn to take control of the room and inject every presentation with style and energy.
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For anyone who needs to develop their presentation skills and has little or no presentation experience.
- Learn strategies to present your ideas with conviction, control and poise.
- Receive expert advice for handling questions and challenging situations confidently.
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For Individuals looking for support to refresh their presentation skills.
- Learn to quickly structure presentations with a template designed to create compelling messages.
- Receive valuable feedback on the factors that impact your presentation success.
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Not sure where to start? View our Full Course List.
Call us, and together, we will find the right management development to fit your goals
1-877-262-2519
