Project Management Essentials: Part 3 - Effective Communication & Stakeholder Management

  • Project Management
  • Course Code: 96008

Projects involve people. How you work with people can make or break your project!

Project management excellence goes beyond producing project charters, detailed schedules and status reports. Projects involve people. They include team members, clients, management, subordinates, peers, account managers, suppliers, contractors, regulators, and numerous other stakeholders. And with people, there are differing opinions, personality conflicts, office politics, and sometimes hidden agendas. Your people skills often make the difference between road blocks versus opportunities, and project success versus failure.

This 3-day workshop, part of the “Project Management Essentials” series, helps you improve project success through the proper understanding and managing of stakeholder requirements and the influence they have on the project.

For organizations, this course supports Project Management - adopting flexible approaches to project-based work.

Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

  • Flex your style to resolve stakeholder issues, manage their expectations, and ensure continuous engagement, including difficult people
  • Discover how to plan work, execute against the plan, and manage team members while actively involving external stakeholders
  • Use effective stakeholder communications to deal with tight deadlines, limited resources, and changing project requirements
  • Negotiate with stakeholders to achieve effective scope creep solutions
  • Plan effective communications for managing remote teams, status updates and reports


Who Should Attend

This course will benefit anyone working in a project team environment who needs to handle tough issues and difficult interpersonal situations, and do so with confidence and effectiveness.  This includes: Project Managers, Department Managers, Team Leaders, Account Managers, Supervisors and project team members. 


8 Reviews 5 Star

Course Reviews

  • Past Participant, Sudbury Integrated Nickel Operations, A Glencore Company Nov 1, 2019

    Instructor was able to maintain engagement and interest throughout the entire course. Effective delivery of content.

  • Stephen Blinn, Glencore Sudbury INO Nov 1, 2019

    Well facilitated. Kristine does a fantastic job of keep class engaged and encouraging participation. She's top notch Gives a good perspective on dealing with people and staying ahead of their concerns. Course flew by and was very informative.

  • Karen Sum, N/A Jan 29, 2020

    Amazing and knowledgeable about what she does. I learned a lot and will be able to apply these in the workforce as well as in my personal life. I don't know why more people don't take the course. Wonderful!

  • Past Participant, Individuals Jan 29, 2020

    The scenarios and examples along various resource material, i.e., vidoes made it relevant

  • Past Participant, Christian Labour Association of Canada Nov 4, 2019

    Kristine is a great instructor. She makes the material relevant to our jobs and keeps the course moving. Provides good tools not only for project management but relationship management at work in general.

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