Building Better Work Relationships: New Techniques for Results-Oriented Communication

  • Communication & Interpersonal Skills
  • Course Code: 62235

Learn why successful work relationships help build successful careers!

In a complex environment, work is accomplished through the collaborative efforts of many. Differences are a positive force if you know how to harness them.  Your ability to develop good interpersonal skills and create rapport in this environment can make—or break—your career. Get set to step up and become a "conscious communicator." Develop self-awareness, analyze situations, and consciously select and use productive communication strategies. You’ll find your relationship style, identify your strengths and weaknesses, and master the winning tactics to work harmoniously to achieve your goals.

Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

  • Build better rapport and gain the trust of your colleagues
  • Discover the basic competencies critical to solid work relationships
  • Develop flexibility in actions, thoughts, and feelings to better handle any situation
  • Avoid mistakes and conflicts that may result from misinterpreting others or ineffective listening
  • Influence and motivate others to first-rate performance
  • Learn how to use direct and indirect messages accurately
  • Build your self-esteem as you discover a new self-awareness
  • Identify strengths, weaknesses, and opportunities in your work relationships
  • Understand values, beliefs, attitudes, and perceptual processes
  • Understand emotions and how they translate into emotional intelligence
  • Master the keys to excellent communication: observe, listen, analyze, plan, communicate


Who Should Attend

This workshop is designed for people who want to build better work relationships, maximize impact, increase productivity, and drive results by applying effective communication and relationship management.



$2,195 Member Fee
$2,395 Non Member Fee
View our pricing options and start saving today
59 Reviews 5 Star

Course Reviews

  • Debbie B., Journal Manager, American Physical Society Jul 24, 2020

  • Caryn P., Applications Scientist, Daikin America Jul 24, 2020

    I thought Christy did a good job of presenting the information, and Steve gave good technical support.

  • Lesley F., Director, Regulatory Affairs, Janssen Pharmaceuticals Jul 24, 2020

    The content was good but the paperwork exercises were disorganized and not always clear enough. I would consider reducing to 11/2 days.

  • Stefan G., Production Manager, Vishay Precision Group Canada Jul 24, 2020

    Well organized and presented

  • Poonam B., Portfolio Manager, NJM Insurance Jul 24, 2020

    Very good and practical content

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