Coaching Skills for Effective Leadership

Stop solving every problem. Start developing your people.

Learn. Apply. Succeed.

  • Build the trust and openness employees need to engage honestly in coaching conversations, learn and grow
  • Assess employee performance, potential and strengths to determine the right coaching focus for each individual
  • Adapt your communication style and coaching approach to the employee, situation and development need
  • Listen actively and ask powerful questions that help employees think through challenges, explore possibilities and develop their own solutions
  • Turn coaching conversations into action through clear goals, commitments and shared accountability
  • Handle difficult coaching conversations with greater emotional control, focusing on observed behaviour, impact and workable solutions
  • Give reinforcing and constructive feedback that supports performance, development and positive behaviour
  • Follow up effectively, provide practical support and recognize everyday coaching opportunities that keep development moving forward

Is This Course Right For You?

Managers, supervisors and team leaders who need to help employees improve performance, build skills and take greater ownership of their development and results.

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The Learning Experience

  • Practice coaching conversations throughout the course. Move from facilitator guidance and demonstrations into partner exercises and role-plays where you practice listening, questioning, feedback and difficult coaching conversations.
  • Apply the learning to your own employees and coaching challenges. Use your communication style assessment, performance and potential, and real workplace situations to build coaching approaches you can take back to work.
  • Leave with practical tools and a plan for action. Use the CMC Coaching Model, Coaching Plan and Coachee Action Plan to prepare for conversations, establish commitments, support accountability and follow up on progress.

Duration: 14 Hours 
Delivered in classrooms across Canada and Live Online. 
Available for private delivery and customizable to match your organization’s needs. 

$2,695 Non Member Fee
$2,395 Member Fee
View our pricing options
  • Date
    Location
    Time

Do you need a different date or location? We offer Courses On Request.

$2,695 Non Member Fee
$2,395 Member Fee
View our pricing options
  • Date
    Location
    Time

Do you need a different date or location? We offer Courses On Request.

When colleagues learn together, everyone benefits!

Connect with an advisor to discuss delivering this course to your team.

Frequently Asked Questions

 What is employee coaching training and why is it important for managers?

Employee coaching training helps managers develop the skills to improve performance, support development and build greater employee ownership. Rather than solving every problem for employees, managers learn how to listen, ask effective questions, provide feedback and guide people toward their own solutions and commitments.

 How does coaching improve leadership effectiveness?

Coaching helps leaders develop employees rather than simply direct their work. By building trust, adapting their approach, listening actively and guiding employees toward goals and solutions, leaders can strengthen performance, accountability and development over time.

 Who should attend this workplace coaching training?

This course is designed for managers, supervisors and team leaders who are responsible for employee performance and development and want to strengthen their coaching skills. It is especially relevant for leaders who want employees to build skills, solve more problems independently and take greater ownership of their results.

 How is coaching different from managing or supervising?

Managing and supervising often involve setting expectations, directing work and ensuring results. Coaching focuses on helping employees think, learn and develop greater capability. Effective leaders use both approaches, choosing when to provide direction and when to listen, ask questions and help employees develop their own solutions.

 What skills will I learn in this coaching training program?

You’ll learn how to build trust, assess employee performance and potential, adapt your communication style, listen actively, ask powerful questions and guide coaching conversations toward clear goals and commitments. You’ll also practice handling difficult coaching situations, giving reinforcing and constructive feedback, supporting accountability and following up on progress.

 Is this an employee coaching certification program?

No. This is a practical leadership development course focused on helping managers and leaders coach employees more effectively in the workplace. Participants receive a certificate of completion, but the course does not provide a professional coaching credential or licence.

 Will I practice coaching conversations during the course?

Yes. This is a highly interactive course with opportunities to practice coaching skills through partner exercises, role-plays and real workplace situations. You’ll practice skills such as active listening, questioning, adapting your communication style, providing feedback and handling challenging coaching conversations.

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Course Reviews

4.5 ★★★★★★★★★★ 151 Reviews

Participant Feedback Summary (AI generated based on all reviews)

Participants say Coaching Skills for Effective Leadership is informative, relevant, and useful for leaders who want to improve how they support and communicate with others. Participants describe gaining coaching and interpersonal skills they can apply to workplace conversations, including adapting their approach to different people, thinking about body language, and managing coaching conversations more effectively. They also valued the practical examples, role play, shared experiences, and real-world scenarios that helped connect the material to leadership situations. Several comments suggest the course helped participants reflect on their own communication style and how they can better connect with team members to support performance. Overall, participants found the course worthwhile, engaging, and applicable to day-to-day leadership work.

  • Coaching conversations
  • Interpersonal skills
  • Communication style
  • Role play
  • Team performance

Recent Reviews

  • Michael R., National Director - AECO Jun 8, 2026

  • Christopher M., Production Supervisor Jun 8, 2026

    I have already implemented some of the thing that i had learned from the course earlier on in the week

  • Past Participant, Manager, Valuation & Assessment Operations Apr 29, 2026

  • Art M., Manager, Valuation & Assessment Operations Apr 29, 2026

    Anne was very helpful in sharing her experiences and providing hands on examples

  • William C., Property Valuation Analyst Apr 29, 2026

    Very interesting with a smaller group like this

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