Communication Techniques for Strong Work Relationships

  • Communication & Interpersonal Skills
  • Course Code: 32235

Use communication strategies to better connect with and influence the people of your organization!

Become a more conscious communicator – someone who knows exactly what to say and understands the impact of their messages. Broaden your awareness of other perspectives to enhance your ability to understand and influence those you work with.

This course is also available Live Online

Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

  • Demonstrate the fundamental competencies needed to achieve solid work relationships while building strong rapport and gaining trust amongst your colleagues
  • Identify and accept personal and professional responsibilities in communicating effectively with others
  • Recognize short- and long-term implications of communication  on your workplace relationships
  • Identify and use others’ communication and thinking style preferences to influence and motivate them to first-rate performance
  • Understand values, beliefs, attitudes, and perceptual processes and their impact on establishing workplace-specific trust and respect
  • Investigate emotions and how they translate into workplace emotional intelligence
  • Master the key to excellent communication: observe, listen, analyze, plan, and communicate
  • Learn to communicate with vision, clarity and purpose
  • Gain insight into your personal communication strengths and weaknesses
  • Develop the ability to be flexible in actions, thoughts and feelings to better handle workplace situations
  • Engage in more effective and focused communication
  • Create a positive work environment

Course Features

  • Audiovisual resources to reinforce learning in an impactful manner
  • Self assessment for insight into individual behaviour and how you work with others
  • Structured case study(ies) to apply learning in groups
  • Role play to practice techniques and behaviours in a safe environment
  • Simulation activities to help transfer learned skills and behaviour to the working world


Who Should Attend

Managers and professionals seeking the skills, tools and strategies needed to enhance their prominence, influence, and respectability across their organizations. 


115 Reviews 4 Star

Course Reviews

  • Past Participant, Detour Gold Jun 20, 2019

    Very interactive and Christina kept it interesting

  • Past Participant, Kahnawake Mohawk Peacekeepers Jun 10, 2019

    Provided useful tools and practical technics on communication skills in the workplace. Self assessments and what I can actively do to improve myself in the workplace - areas of strong and weak points in my our communication. Open discussions and a friendly atmosphere. Thank you. Open, honest, she provided actual life experiences and stories to add to the skills being taught.

  • Past Participant, Toyota Motor Manufacturing Canada Jun 6, 2019

    Good pace and excellent instructor. Excellent would attend another course with her as the facilitatorexcellent

  • Francois, Mercedes-Benz Canada Jun 6, 2019

    i would recommend all employees from the same organization to follow itshe was really good, easy to understand, easy going

  • Kathy Leung, Esri Canada Apr 18, 2019

    The course is good, and Marilyn is amazing and insightful.

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