Getting Results Without Authority (Live Online)
Unleash your personal power to negotiate, influence and persuade.
Whether you’re dealing with bosses, colleagues, staff members or senior management, the ability to win respect, influence people and cultivate cooperation is absolutely essential to career success. In this persuasive skills training, you’ll focus on the key elements of influencing others when there is lack of authority—personal power, persuasion and negotiation. Learn how to influence people by building your power base using the Personal Power Model, understand exchange and reciprocity (the first steps in the influence process), adapt communication style to build credibility, persuade with a framework of discovery, preparation and dialogue and master the key components of negotiation. You’ll practice persuasive communication and other influencing techniques right from day one through the final activity—and enhance your learning with videos, exercises, assessment tools and group discussions.