-
Ryan S., Data Control Administrator May 5, 2025
Nice course and mentor.
-
Past Participant, Property Valuation Specialist May 5, 2025
Great meeting, perfect number of participants smaller group is better. Since I am not a manager it was difficult to respond to situations however once we decided to put manager hats on navigating through the different scenarios felt more natural.
-
Gale L., Customer Service Manager Mar 9, 2025
Julia is an excellent facilitator who is very knowledgeable & makes you think about how to improve your coaching sessions. The GUIDE practical was very helpful and allowed you to transfer the skills learned.
-
Mona G., Quality Control Manager, P.Eng, PMP, CSSGB Nov 4, 2024
Excellent course and can apply to the workplace efficiently
-
Jon H., Regional Manager, Zone 2 Nov 4, 2024
Excellent course with and excellent instructor.
-
Past Participant, Manager, Digital Marketing Nov 4, 2024
The instructor was terrific and was able to draw on many examples from personal experience. She was very engaging. Lots of good takeaways and useful tips.
-
Past Participant, Senior Manager Nov 4, 2024
-
Ryan K., Quality Control Engineering Manager Nov 4, 2024
Great presenter! Enjoyed the course
-
Frank S., General Site Super- Low Rise Nov 4, 2024
Definitely was an eye opener to see how much better I can be at my job and in life
-
Past Participant, Senior Manager, Strategy and Planning Oct 20, 2024
I loved the small group. There was plenty of time for everyone to participate and have meaningful conversation. The instructor was engaging, funny, had helpful insights and answered all of our questions
-
Annie M., Manager, Patient Services Mar 19, 2024
Excellent presenter who is knowledgeable and engaging. I loved that she shared her personal experiences as examples to highlight what we were learning.
-
Rosemary E., Licensed Practical Nurse Mar 19, 2024
It was very interactive and an eye opener. A total new perspective on how to treat people. I added new vocabularies like - platinum rule, which means "Treat others as they want to be treated". Emotional intelligence to name a few. I was first registered by my manager and I did not appreciate the idea because I am not in a managerial position, just a regular staff.
-
Robert C., Executive Director Mar 19, 2024
The facilitator was very good, good pace between group activities and presentations, good supporting material that is going to be useful.
-
Past Participant, Senior Manager Jan 11, 2024
-
Past Participant, Senior Manager Jan 11, 2024
-
Vera R., Manager, Patient Services Jan 11, 2024
-
Rob C., HR Business Partner Dec 12, 2023
In depth and very relevant.
-
Past Participant, Manager Dec 12, 2023
Overall, great course. Excellent combination of the theoretical and the practical.
-
Megan P., Marketing Manager Dec 12, 2023
-
Farshid F., Director Dec 12, 2023
I really enjoyed this course and learned A LOT! Jessica is an amazing instructor. An incredible facilitator. She made all the participants feel quite comfortable from the very beginning of day 1. Her style of engagement worked really well for me, and othe
-
Past Participant Oct 24, 2023
-
Past Participant, Chief Executive Officer Oct 24, 2023
-
Past Participant, Manager, First Nations, Inuit and Métis Cancer Strategy Sep 22, 2023
The instructor (Jeff Bishop) was excellent and the peer-to-peer learning was very helpful. 100% would recommend this course to my colleagues
-
Past Participant, Team Lead Sep 22, 2023
This is by far my favorite AMA course. I enjoyed interactions with fellow participants and facilitator during the entire course. I have learned so much and will apply the new tools at work.
-
Darcelle G., COO Sep 22, 2023
The instructor was great sharing tips and tricks from his personal experience. The small class size was perfect for peer to peer learning.
-
Past Participant, Customer Care Team Lead Apr 21, 2023
-
Varun C., Marketing Manager Apr 21, 2023
The program provided guidance and support in identifying and prioritizing my objectives, it helped in developing a clear plan of action to reach those objectives. The program's structured approach helped me to stay on track and maintain focus throughout. Overall, the program was effective and I would recommend it to others who may be considering it.
-
Past Participant, Chief Financial Officer Mar 21, 2023
I appreciated the smaller class size allowing for more discussion amongst the participants. I appreciated the hands on roll play and practicing the coaching lessons taught.
-
Drew Herring, Leadership and Staff Development, Mount Pleasant Group Aug 4, 2022
-
Adrian Field, Accountant, Power Producers & Distributors Inc Aug 4, 2022
-
Past Participant, Esri Canada Aug 4, 2022
-
Past Participant, C3 Construction Inc. Aug 4, 2022
-
Mark Coulas, IT Administrator, CMC Microsystems Aug 4, 2022
-
Nicole Betker, Sask Sport Mar 22, 2022
The content and instructor were relatable. I had a thorough understanding of how I can apply this to my current role and situation. The content was presented in a friendly, easy to absorb way. I also liked the four shorter program time slots.
-
Lisa Quesnel, Legal Aid Ontario Feb 25, 2022
It was great course. As a relatively new manager, I learned a lot.
-
Melissa Trapani, Central Administration Supervisor, Liebherr-Canada Ltd. Nov 15, 2021
The course was not at the level I had hoped.
-
Sana Mahmood, Humber College Feb 7, 2020
It was a very engaging and thought provoking course. I learned a lot about myself through the exercises and group conversations we had. I am glad I can take the valuable lessons learned and put them into action at work. It was also interesting to see things from a different perspective that I would not have thought of before. Ann was great. She made sure everyone had the chance to speak and contribute. Thank you Ann for creating a safe space for everyone!
-
Past Participant, College Of Dental Hygienists Of Ontario Feb 7, 2020
Ann is a wonderful and engaging trainer would highly recommend others to take courses with her
-
Jessica Neves, Mammoet Feb 7, 2020
Ann did a great job with the delivery of this class and all the course material. She allowed for a safe comfortable space to debrief and chat about our individual concerns and never once allowed for a judgment atmosphere to occur. Ann is definitely a strong coach. She empowered me to let go of my ego and fear of not being taken seriously or seen as childish, if I am not always business oriented. I feel good leaving this class to coach those around me. I was really impressed on the course material and coverage of this course. The delivery of this material was done in a way that it was super relative and easy to participate in. Small intimate groups are fantastic for this kind of workshop. It really pushes you to think and self reflect on how you come off, even when you are hinting at all relevant information -things such as tone, body language, word choice -all hold impact when you want to truly coach/have a conversation.
-
Past Participant, The Travel Corporation Canada Nov 22, 2019
The course was very helpful and relevant to my job. I enjoyed meeting new people and discussing different issues that we all face at work.
-
Thomas Headley, Watson Nov 21, 2019
-
Past Participant, Weir Marine Engineering Nov 20, 2019
Course content was very good and will be used in my workplace.
-
Past Participant, Ontario Teachers Insurance Plan Nov 19, 2019
Liked the addition of the stretch breaks
-
Past Participant, Grain Farmers Of Ontario Nov 19, 2019
Better engaging and connecting participants on day 1 would help get more out of it, and more clarity around some day 1 scenarios. Day 2 was much better overall - very good.Day 1 was a bit harder to follow - instructions not always clear. Day two was much better.
-
Past Participant, Huntsman Polyurethanes Nov 19, 2019
-
Sylvain Bastiera, Safran Landing Systems Aug 12, 2019
There should be more participation from attendees. Like sharing their thoughts or experience about how to handle situations
-
Past Participant, Toyota Tsusho Canada Inc May 6, 2019
It provided valuable insight as to what I needed to work on to help coach my team members. She kept the group engaged and answered all questions regardless of how unimportant they seemed.
-
Past Participant, Canadian Institute for Health Information Feb 19, 2019
-
Past Participant, Canadian Radio-Television And Telecommunications Commission Feb 18, 2019
Could perhaps have used a few more practical exercises on applying skills learned in the theoretical portion. Jessica was extremely knowledgeable and great at reading the participants energy.
-
Past Participant, Pilimmaksaivik Feb 15, 2019
-
Past Participant, Canadian Museum Of Nature Feb 13, 2019
ExcellentGood knowledge and experience
-
Scott Young, CIHI Feb 12, 2019
This course gave me more than I was anticipating and offered practical tools that I can actually start implementing immediately. I wasn't sure exactly what to expect but this was exactly what I was looking for. Jessica has excellent knowledge and is very well trained in coaching. Her style was inviting and she encouraged activity and questions. She kept everyone engaged for the 2 days of training. I found the customer service to be great, kept me informed with updates, items to prepare prior to training and quickly responded to a question I had.
-
Past Participant, Denso Sales Canada, Inc Feb 8, 2019
Overall a great course with a lot of take aways. I found during the course I was already thinking of ways to implement these practices at work. Very knowledgeable and personable. He kept the class engaged for the 2 day course and conducted the class at an appropriate pace. Satisfied with the customer service.
-
Alin Vargatu, Javelin Technologies Feb 8, 2019
It surpassed my expectations. Can't wait to apply what I learned in class. When I grow up I want to be Colin. Felt very comfortable at CMC and working with Colin. Also, great dynamic with the group of students.
-
Ogi Dolibic, Jervis Webb Company of Canada Feb 8, 2019
It's a pleasure to be coached by someone with clear expertise and enjoyment of their job.
-
Rick Baker, J.B.Webb co. Feb 8, 2019
Personal experience discussions very helpful Open...easy to listen toCourse was good... Not having to leave for lunch helps with time management
-
Past participant, Federal Express Canada Ltd. Nov 20, 2018
Content was very good and practical. Having it spread over two days was helpful as there was more than enough content to fill both days. Also liked the opportunity to role-play and work in teams - much more effective than a one-way, didactic session. Rose was clearly very familiar with the content and I appreciated her ability to draw from her work experiences to demonstrate key points throughout the workshop. It was obvious she has a strong grasp of the subject and enjoys leading these workshops. Overall, the course was great and Rose was an engaging, knowledgeable facilitator. Always more effective when the facilitator has practical experience that they can draw upon, and share with the participants. Only two (small) suggestions for improvements/changes for future sessions... 1. At the conclusion of Day 1, participants were asked to include their name on the evaluation forms. We're all adults, but felt it wasn't appropriate to ask for that information as it may discourage honest feedback. 2. The role-playing was a useful way to apply the learning from the various elements of the day. However, for many of them on Day 2, there was not nearly enough time provided. (for example, one exercise provided participants THREE minutes to ask three different questions - with the respondents expected to provide answers as well. Not realistic at all). Would highly recommend that the second day of the workshop be revisited and adapted to remove some of the role-playing exercises to allow more time for those that the facilitator/organizer keeps in the session. Day 1 had a more realistic amount of content and group work built into the agenda.
-
Hamed, Angus consulting management Nov 19, 2018
This course gave very essential and applicable knowledge I need as a leader and made me intersted for more in depth studies in terms of managemet technics.
-
Past participant, Info-Tech Research Group Aug 9, 2018
I really like the idea of follow ups after the course, which makes it more like practical learning. On that note, I would recommend treating the in-class time more like a workshop, with more practical coaching experience and role playing; maybe stretching it to 3 days, but incorporating practice each day; letting the group witness and comment on interactions between pairs of people, pausing the action, correcting, continuing; noting problem areas for people to work on; maybe even start do an assessment of everyone's skill on day 1, then re-measure on day 3. There's certainly a great deal of conceptual learning to cover around coaching, but I feel like more experience and coaching on coaching during course time would help. I liked Colin and he did a great job. Our group was a little quiet, which I imagine was challenging for him, but he motored through just fine.
-
Past Participant, CBRE Limited May 2, 2018
Colin's skillful delivery of the course materials, flavored with his experiences as a Coach, increased my self-awareness. I feel that he has equipped me with tools not only to be a better leader and coach, but also to be a better person. It is always a pleasure to learn from someone who has mastered his field, and I am so appreciative of what I have learned over the past two days.
-
Past participant, D&D Automation Mar 20, 2018
Very well rounded!
-
Past participant, Europtimum Display Inc Feb 11, 2018
-
Past participant, D&D Automation Feb 9, 2018
I did not enjoy the final exercise, handing a certificate and speaking in front of the group about someone that I did not work with throughout the course was really awkward. So courteous and polite that is felt forced/fake. I did not enjoy sitting in a circle with no desk. Making notes without a hard surface and having to leave the circle every time I wanted a drink were major distractions for me.
-
Past participant, Europtimum Display Inc Feb 8, 2018
Colin was an excellent facilitator. He was great at reading the room and keeping everyone engaged and open to sharing their experience and insight. I'm just not a huge fan of role playing... But I also respect the value of the technique in the training environment.
-
Jaime R, Toyota Motor MFG Canada Nov 26, 2017
It was a very good course and a lot of material to help us support our colleagues. There is benefit in getting into more detail on some of the topics. But excellent topic and resource materials.
-
Jaime Robles, Toyota Motor MFG Canada Nov 26, 2017
It was a very good course and a lot of material to help us support our colleagues. There is benefit in getting into more detail on some of the topics. But excellent topic and resource materials.
-
Yu M, Toyota Motor Manufacturing Canada Nov 23, 2017
It provides a systematic way of coaching. Colin was an excellent facilitator. He was able to get everyone involved and engaged in the training. I like the fact that there are two follow up conferences to check up on the progress of what we have learned.
-
Past participant, Apical Services Nov 21, 2017
The course material was too much for the time allotted especially because it's always good to just talk things through or make example that are not necessarily directly following the workbook and then it's hard to go through all the workbook pages.
-
Past Participant, Honda Canada Inc. Nov 21, 2017
I would recommend this course to new supervisors and team leads as it is very informative and helps them in receiving tools to become a good coach. This is the second time that I have had the privilege of having Colin as a coach at CMC. He does not fail to deliver. He is an excellent coach and he kept the group engaged with his enthusiasm and wonderful examples.
-
Past Participant, Apical Services Nov 21, 2017
The course material was too much for the time allotted especially because it's always good to just talk things through or make example that are not necessarily directly following the workbook and then it's hard to go through all the workbook pages.
-
Past Participant, Everest Clinical Research Services Nov 21, 2017
This course would benefit from a 3rd day. It was excellent and if it kept moving forward it could have allowed for more role playing in groups of 2 and 3-4 and discussions of difficult situations. Colin was fantastic and he managed our group well. We all had lots to say and he kept the floor time fair for everyone. He also acknowledged his learning from the group, which was very humbling.
-
Past participant, Honda Canada Inc. Nov 21, 2017
I would recommend this course to new supervisors and team leads as it is very informative and helps them in receiving tools to become a good coach. This is the second time that I have had the privilege of having Colin as a coach at CMC. He does not fail to deliver. He is an excellent coach and he kept the group engaged with his enthusiasm and wonderful examples.
-
Past Participant, Union Gas Limited Jul 23, 2017
-
Past participant, Union Gas Limited Jul 23, 2017
-
Past Participant, Watson L.P. Jul 12, 2017
-
Past participant, Watson L.P. Jul 12, 2017
-
Past participant, Pacific Life Re Jul 11, 2017
Although it was akward and the person being addressed did not take the comments well...I was happy when Ann stopped the irrelevant comments from being added to the course. I felt like the prarticipant was adding things that were not relevant to the course we were in and was taking up a lot of time to do it.
-
Past Participant, Sun Chemical Ltd. May 3, 2017
Colin is an experienced coach who understands and masters the art of coaching. I am glad that he was our coach for this coaching session.
-
Kristina B, Lightspeed POS Mar 28, 2017
-
Past Participant, Esri Canada Mar 27, 2017
-
Past participant, Esri Canada Mar 27, 2017
-
Past Participant, St. Lawrence Seaway Management Corporation Mar 15, 2017
-
Past Participant, Canadian Institute for Health Information (CIHI) Mar 7, 2017
The venue, St Pauls university , was very nice. Centrally located, accessible via bus and provided excellent catering.
-
Past Participant, Toyota Tsusho Canada Inc Feb 16, 2017
-
Past Participant, Toyota Motor Manufacturing Canada Feb 12, 2017
We probably could have spent a little more time covering some of the topics. Sometimes, it felt rushed. But over all, it was a great experience.
-
Past Participant, Mitacs Inc. Feb 12, 2017
Great course The emotional (brain topic) I didn't find very relevant More concrete examples (ex. if an employee tells you they want to work on XYZ, how do you break this down and create a plan with them)
-
Fei L. Feb 9, 2017
Excellent instructor, well-prepared class, very engaging! I learned a lot and very appreciative of all the real life examples provided. Very clear and to the points. She provides good real-life examples that we can relate to.
-
Randy K. Nov 22, 2016
Thought the prework was very helpful in going in with a heads up on some of the content. Also the course size (5 People) worked very well keeping it close and manageable. Found the speaker to be engaging and the course content to be very useful. Colin was an excellent facilitator and was great at keeping our interest and answering any questions and also very animated in his delivery which made it fun. With over 30 years experience as a general manager in the building supply business, I found that I was able to participate more with my history and knowledge of managing and coaching over the years. Really enjoyed the course. Thank you.
-
Past Participant, Everest Clinical Research Services Nov 22, 2016
Relevant for anyone in a management position. I have been in such a position for 5 years and wish I had taken this sooner. I will recommend my colleagues take courses led by Colin. He spoke with passion which kept the class attentive, he was passionate about the topic, flexible in his approach when relevant topics were raised outside of the scope of the material, and an overall great guy.
-
Past Participant, Everest Clinical Research Services Nov 21, 2016
The instructor was passionate and did an excellent job engaging the students.
-
Past Participant, Manulife Financial Oct 11, 2016
-
Past Participant, College of Dental Hygienists of Ontario Oct 5, 2016
-
Past Participant, Watson L.P. Aug 19, 2016
-
Terri-Lynn Aug 11, 2016
Colin set everyone at ease very quickly, which was very important for the delivery method of the course. He was engaging and very knowledgeable.
That was a lot of information to pack into two days. It was exhausting! I understand the course was previously 3 days and I respect that there was obviously a reason for pulling it back to 2 days, but, for me, I think I would have preferred 3 days with a little less intensity! Still a fantastic course and I would highly recommend it.
I will recommend this course to my colleagues, but through our HR department.
-
Past Participant, Manulife Financial Aug 11, 2016
-
Past Participant, Cimpress Windsor Corporation (Formerly Vistaprint) Nov 15, 2015
Very interesting course as well as a very knowledgeable instructor who made the class interaction a success. Kept the class engaged.
-
Past Participant, Workplace Safety and Insurance Board (WSIB) Nov 15, 2015
-
Past Participant, Workplace Safety and Insurance Board (WSIB) Nov 5, 2015
The three days flew by with Sherry's enthusiastic and meaningful facilitation
-
Past Participant, Agropur Division Natrel Nov 5, 2015
Sherry facilitated the course very well. She added to the enjoyment and benefit I received. There was a member of the class that were not really at a level to participate and learn and he could have had a negative impact on others in the course. I'm not sure if there are "prerequisites" that can be requested before registration or not. She was personable; handled challenging situations well; highlighted personal experiences to reinforce concepts; made people feel welcome; and encouraged participation.
-
Past Participant, Export Development Canada (EDC) Oct 26, 2015
-
Past Participant, City of Kelowna Oct 26, 2015
I found Frank to be a excellent instructor. Lots for good material and kept it very interesting Instructor excellent, lots of material, videos, etc.
-
Past Participant, Halogen Software Inc. Oct 25, 2015
-
Past Participant, Bayer Crop Science Inc. Oct 23, 2015
-
Past Participant, Workplace Safety and Insurance Board (WSIB) Oct 22, 2015
My expectations were exceeded. A very worthwhile course. Frank was very engaging and kept the attention of the whole class throughout the course.
-
Melissa C. Aug 26, 2015
I thoroughly enjoyed the course, Anne was wonderful and kept us engaged, comfortable and really drove the concepts home. I have recommended the course to others within my company. As mentioned, Anne was fabulous. Really enjoyed her delivery and style
-
Kevin B. Aug 26, 2015
Good information, useful application, good faciltator, good manualsenthusiastic, knowledgable, good story teller, kept class engaged
-
Past Participant, Kumon Canada Inc. Aug 26, 2015
Very knowledgeable and engaging.
-
Past Participant, Workplace Safety and Insurance Board (WSIB) Aug 26, 2015
The course met my personal objectives. It provided me with the tools to enhance my coaching skills and to help me support my managers in the coaching of their staff. Anne is an excellent facilitator. She is very knowledgable in her field and she ensured that all the participants were engaged.
-
Past Participant, Honda Financial Services Aug 26, 2015
-
Past Participant, PureFacts Financial Solutions Jan 29, 2015
-
Past Participant, Boehringer Ingelheim Canada Ltd. Jan 27, 2015
Colin is a great facilitator and I feel the course content matched the course description perfectly. I truly enjoyed my time taking the course and am excited to apply my takeaways in my role at work.Colin was fantastic!
-
Past Participant, CN Tower Jan 27, 2015
The educator was really informative and engaging Great energy and very easy to understand and follow
-
Past Participant Jan 27, 2015
-
Past Participant, CIFAR May 18, 2014
-
Past Participant, Lakehead University May 16, 2014
-
Nicole P. Feb 5, 2014
-
Past Participant, University Health Network Feb 4, 2014
-
Past Participant, Leeds, Grenville and Lanark District Health Unit Dec 12, 2013
-
Angele D. Dec 9, 2013
-
lucie b. Dec 8, 2013
-
Monty C. Oct 15, 2013
-
Past Participant, Honda Canada Finance Inc. Oct 14, 2013
-
Shelley F. Oct 14, 2013
-
Past Participant, Purdue Pharma Oct 13, 2013
-
Past Participant, Timmins and District VCARS Oct 12, 2013
-
Past Participant, Hewlett Packard Oct 10, 2013
-
Roseline O. Jun 2, 2013
-
Past Participant May 20, 2013
-
Past Participant, Vistaprint North American Services May 20, 2013
-
Ray L. May 16, 2013
