Managing Stakeholder Expectations

  • Project Management
  • Course Code: 96010

When stakeholder expectations are actively managed, projects are more likely to succeed.

One of the most challenging aspects on many projects is managing stakeholder expectations. Do it poorly and you may be bogged down in endless meetings and complaints. Learn to do it well, and not only will your work be less stressful, but you will also be more likely to achieve project success. This 1-day workshop focuses on identifying and defining stakeholders and strengthening relationships with them – even the challenging ones – to manage their expectations..

Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

  • Understand the importance of managing project stakeholders 
  • Identify the project stakeholders on your projects 
  • Effectively define stakeholders’ influence and requirements for your projects
  • Prepare a Stakeholders Management Plan 
  • Manage project stakeholders by implementing the Stakeholders Management Plan
  • Develop awareness of the ethical issues in managing project stakeholders
  • Understand how to generate and use the information from past projects
  • Create a plan for enhanced stakeholders management efforts for your project(s)
  • Effective identification and understanding of stakeholders and their expectations can create less stress for everyone, especially the Project Manager
  • Continuous communication with stakeholders leads to more certainty, fewer misunderstandings and unexpected changes that can add to product time and cost
  • Regular stakeholder feedback ensures concerns are addressed and keeps the Project Manager focused on work that has the greatest value


Who Should Attend

This workshop is appropriate for those working in both the public and private sectors, in any of the following project related roles: Project Managers, Project Team Members, Subject Matter Experts, Department Managers, Supervisors, Account Managers.  Participants are encouraged, but not required, to take a foundational level course in project management, such as 3-day Project Management Essentials: Part 1 – The Fundamentals or an equivalent, prior to taking this course.




$695 Member Fee
$695 Non Member Fee
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5 Reviews 4 Star

Course Reviews

  • Past Participant, Ontario Medical Association Nov 1, 2019

    The course and the facilitator were very good. The examples in the materials were kind of irrelevant in the sense not sure that anyone in the group were from the specific fields mentioned in the examples. just an observation that they were not tailored to the work fields of the participants.

  • Past Participant, Mitacs Inc. Jan 29, 2020

    Kristine was an excellent faciltator! Really enjoyed her energy and how she engaged the class. Excellent course for PMs

  • Past Participant, Evolve Training Concepts Ltd. Jan 29, 2020

  • Past Participant, DRW Nov 4, 2019

    The course helped me see things from a different perspective. The instructor was eloquent, easy to understand and great teaching method. This is a course that will help anyone step up in their current role.

  • Past Participant, Epson Canada Ltd May 9, 2019

    It would be better if the course is 2 days so that we can practice tools and techniques with more examples.

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