Managing Stress and Emotions in the Workplace

  • Communication & Interpersonal Skills
  • Course Code: 32540

Don’t let stress take over!  Remain calm, cool and collected in highly intense and difficult work environments.

The pressure of doing more with less resources and tighter timelines can be stressful. Learn how to increase personal and workplace productivity and feel more energized at the end of your day.

Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

  • Consider how perceptions have a direct impact on your emotions and understand how to modify your perceptions
  • Analyze how hurt, loss, anxiety, anger, guilt and depression trigger emotional arousal and reactions
  • Make the connection between emotions and workplace stress
  • Practice hands-on techniques to keep from being “emotionally hijacked” at work
  • Practice using emotional feedback and practical intuition as a tool to be more perceptive
  • Apply “head level” and “heart level” information to make better quality decisions
  • Discover how you can stay focused in the face of stress and frustration
  • Deal effectively with intimidating and explosive personalities
  • Create a positive workplace environment
  • Minimize risk due to ‘out of control’ employees

Course Features

  • Self assessment for insight into individual behaviour and how you work with others
  • Structured case studies to apply learning in groups
  • Hands-on activities engage participants in demonstrating skills


Who Should Attend

Managers, supervisors and individuals who need to coach others and/or face emotional and stressful situations at work


27 Reviews 4 Star

Course Reviews

  • Past participant, John Howard Society of Thunder Bay & District Aug 15, 2018

    Good course

  • Past participant, McKinsey Pricemetrix Inc Dec 13, 2017

  • Past participant, First Gulf Development Corp Jun 20, 2017

    Sheila spoke a little about energy and I wish we had spoken more about that and how to use it more, how to identify it better.

  • Past participant, CF Industries Aug 14, 2018

  • Past participant, Black & McDonald Dec 17, 2017

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