Managing Stress and Emotions in The Workplace

  • Communication & Interpersonal Skills
  • Course Code: 32540

Don’t let stress take over!  Remain calm, cool and collected in highly intense and difficult work environments.

The pressure of doing more with less resources and tighter timelines can be stressful. Learn how to increase personal and workplace productivity and feel more energized at the end of your day.
 

Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

  • Consider how perceptions have a direct impact on your emotions and understand how to modify your perceptions
  • Analyze how hurt, loss, anxiety, anger, guilt and depression trigger emotional arousal and reactions
  • Make the connection between emotions and workplace stress
  • Practice hands-on techniques to keep from being “emotionally hijacked” at work
  • Practice using emotional feedback and practical intuition as a tool to be more perceptive
  • Apply “head level” and “heart level” information to make better quality decisions
  • Discover how you can stay focused in the face of stress and frustration
  • Deal effectively with intimidating and explosive personalities
  • Create a positive workplace environment
  • Minimize risk due to ‘out of control’ employees

Course Features

  • Self assessment for insight into individual behaviour and how you work with others
  • Structured case studies to apply learning in groups
  • Hands-on activities engage participants in demonstrating skills

 

Who Should Attend

Any business professional who is experiencing intense emotional and/or stressful situations at work.

Please note: Live Online sessions are conducted in partnership with American Management Association.

 

48 Reviews 4 Star

Course Reviews

  • Karen Wood, Administrative Coordinator, Crown Indigenous Relations and Northern Affairs Canada Jan 27, 2022

  • Past Participant, Public Services And Procurement Canada Jan 27, 2022

    I really liked Mike's personal experiences. He was really good at keeping the conversation moving.

  • Sandra Grunow, Pharmacovigilance Associate,, Boehringer Ingelheim Canada Ltd. Nov 18, 2021

    Larry is an engaging instructor. We had a good group as well.

  • Phil Rutland, Bilingual Customer Care Associate, Esri Canada Nov 18, 2021

    The course was well prepared and Larry was an excellent instructor

  • Cord Roberts, Project Manager, Strike Group Nov 18, 2021

Stay Connected

Copyright © 2022 CANADIAN MANAGEMENT CENTRE - PROFESSIONAL DEVELOPMENT, MANAGEMENT & CAREER TRAINING | 150 King Street West, Suite 271 Toronto, ON  M5H 1J9, Canada | cmcinfo@cmcoutperform.com