Negotiating to Win

  • Communication & Interpersonal Skills
  • Course Code: 32513

Gain the skills, insights and competencies required in all negotiations - in every industry - at every level.

Whether it’s allocating resources for a project, funding a new initiative or establishing a supply chain for a new product or service, negotiation is at the heart of the process. But few people understand the structure, techniques and approaches available to them as they seek to positively influence an outcome. This hands-on seminar gives you a step-by-step guide to effective negotiation. You must identify the problem, understand it from the other’s perspective, generate alternative solutions and select a solution that benefits both sides. All parties need each other to achieve their goals. Negotiation focuses on solving the problem and closing the gap between what both parties want.

How You Will Benefit

  • Identify what is negotiable in typical business situations
  • Apply the six stages of negotiation
  • Apply the principles of persuasion to negotiation
  • Identify ways to adjust communication styles to achieve agreement
  • Craft a negotiation strategy for a business negotiation
  • Know when—and when not—to negotiate
  • Develop an effective plan and strategy for any negotiation
  • Know what behavior to adapt at each stage of the negotiation
  • Adjust your communication style to achieve desired results
  • Successfully apply the principles of persuasion to any negotiation situation
  • Effective negotiate face-to-face, on the phone or through email and other media


  • Self-assessments for insight into individual behaviour and how you work with others
  • Simulation activities to help transfer learned skills and behaviours to the job
  • Role plays to practice techniques and behaviours in a safe environment

Who Should Attend

All professionals, managers, sales and purchasing specialists, project managers and others responsible for negotiating the best possible terms of an agreement for their organization.  Note: This program in not intended for labour-union negotiators on either side.


$2,695 Non Member Fee
$2,395 Member Fee

Do you need a different date or location? We offer Courses On Request.

Schedule this course for your team. Click here to get started.
107 Reviews 4 Star

Course Reviews

  • Francis Amushi, Bobrick Washroom Equipment Inc Jun 24, 2022

    The hosts were fantastic. Glen fostered engagement and it help with understanding and learning. Great job overall !

  • Simon Karam, Waterfront Toronto Mar 11, 2022

    Very engaging for an online course; well done!

  • Mitzi Wall, Raytheon Mar 11, 2022

    Great instructor

  • Nia Morris, Coordinator, HR Support, Raytheon Feb 24, 2022

    Nellie was an amazing facilitator, I have taken courses before and this one was much more interactive. I appreciate that she taught experience and not just present slides from the course book that we are able to read and refer back to on own.

  • Maria Gutierrez, Senior Project Engineer, Toronto Transit Commission Feb 24, 2022

    It was very well organized and the facilitator was very knowledgeable and experienced.

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