Negotiation Skills Workshop

  • Communication & Interpersonal Skills
  • Course Code: 21008

Start with a win-win approach that will foster positive business outcomes and relationships.

You negotiate every day.  It may be with customers, vendors, colleagues, your boss or employees. In successful negotiations, the needs of all parties are met.  Expectations are expressed, communication is two-way and desired outcomes are achieved without damage to relationships. 

Whether it’s allocating resources for a project, funding a new initiative or agreeing on who will take on specific tasks or assignments, negotiation is inevitably at the heart of the process.

This workshop is designed for individuals who want to increase their ability to negotiate with others. This hands-on session offers you a step-by-step guide to effective negotiation. You will begin to master the skills you need to become a win-win negotiator.

Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

  • Recognize the stages of negotiation and learn to adapt your behaviour accordingly
  • Develop an effective plan and appropriate strategy for any negotiation
  • Learn tips for breaking negotiation deadlocks
  • Use questioning techniques to uncover what all stakeholders want or need
  • Demonstrate strategies for recognizing conflict and moving towards effective resolution
  • Build confidence and credibility in asking for what you want
  • Become more strategic in your professional and personal negotiations
  • Gain insights into key approaches of effective negotiators

Course Features

  • Activities that allow you to immediately apply tools to practice scenarios
  • Role play activities that allow you to apply techniques and behaviours in a safe environment
  • Structured case studies to apply learning and share best practices


Who Should Attend

Professionals from all functional areas who use negotiations in their  business environment.  This course is not intended for labour or union negotiations.



$1,095 Member Fee
$1,195 Non Member Fee
View our pricing options and start saving today
26 Reviews 4 Star

Course Reviews

  • Past Participant, ATS Healthcare Solutions Jul 24, 2017

  • Past Participant, TVK MPC Jul 21, 2017

  • Past Participant, CBRE Limited Aug 23, 2017

  • Past Participant, Chudleigh's Ltd. Aug 23, 2017

  • Past Participant, Wallenstein Feed & Supply (WFS) Ltd. Aug 22, 2017

    Janelle was great! She was extremely outgoing and engaging. Her passion for her work shows through the way she presents and dedicates herself to her students. Great atmosphere for learning. The office provided a very warm, welcoming feel from the moment I walked in the door. I found the material and examples provided by Janelle to be helpful and applicable to my day to day operations. The case studies however, were missing a lot of information and I did not feel that we were able to properly 'practice' our skills with a lot of missing information. I am walking away with some tips and tricks that I learned today and can apply to my work.

Related Courses

Stay Connected

Copyright © 2018 CANADIAN MANAGEMENT CENTRE - PROFESSIONAL DEVELOPMENT, MANAGEMENT & CAREER TRAINING | 33 Yonge Street, Suite 320, Toronto, Ontario M5E 1G4, Canada |