Negotiation Skills Workshop

  • Communication & Interpersonal Skills
  • Course Code: 21008

Start with a win-win approach that will foster positive business outcomes and relationships.

You negotiate every day.  It may be with customers, vendors, colleagues, your boss or employees. In successful negotiations, the needs of all parties are met.  Expectations are expressed, communication is two-way and desired outcomes are achieved without damage to relationships. 

Whether it’s allocating resources for a project, funding a new initiative or agreeing on who will take on specific tasks or assignments, negotiation is inevitably at the heart of the process.

This workshop is designed for individuals who want to increase their ability to negotiate with others. This hands-on session offers you a step-by-step guide to effective negotiation. You will begin to master the skills you need to become a win-win negotiator.

Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

  • Recognize the stages of negotiation and learn to adapt your behaviour accordingly
  • Develop an effective plan and appropriate strategy for any negotiation
  • Learn tips for breaking negotiation deadlocks
  • Use questioning techniques to uncover what all stakeholders want or need
  • Demonstrate strategies for recognizing conflict and moving towards effective resolution
  • Build confidence and credibility in asking for what you want
  • Become more strategic in your professional and personal negotiations
  • Gain insights into key approaches of effective negotiators

Course Features

  • Activities that allow you to immediately apply tools to practice scenarios
  • Role play activities that allow you to apply techniques and behaviours in a safe environment
  • Structured case studies to apply learning and share best practices


Who Should Attend

Professionals from all functional areas who use negotiations in their  business environment.  This course is not intended for labour or union negotiations.



$1,095 Member Fee
$1,195 Non Member Fee
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45 Reviews 4 Star

Course Reviews

  • Katrina Hakala, Sudbury Integrated Nickel Operations, A Glencore Company Jun 4, 2019

    The instructor had an energy and delivery method that kept the whole class engaged

  • Adam Lipper, Samsung Electronics Canada Jun 3, 2019

    I really appreciated the 'off the cuff' format of the session. I felt the real world teaching style was much more valuable to me than a PowerPoint presentation review would have been. Lots of energy, which helped keep me engaged throughout the day. Seemed extremely knowledgeable and was able to provide relevant feedback based on all student comments.

  • Past Participant, University Health Network Jun 7, 2019

  • Past Participant, Fresenius Kabi Canada Ltd Jun 3, 2019

    Very interactive course. High energy course. Real life examples used in case study and role playing. Great personality. Very social individual. Lots of high energy. Not afraid to make fun of herself. Very confident person. Looking forward to the 2-day session in July 2019.

  • Past Participant, Mitacs Inc. Jun 7, 2019

    Very energetic!Facilitator and content of the workshop were excellent! Food can be improved.

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