Negotiation Skills Workshop

  • Communication & Interpersonal Skills
  • Course Code: 21008

Start with a win-win approach that will foster positive business outcomes and relationships.

You negotiate every day.  It may be with customers, vendors, colleagues, your boss or employees. In successful negotiations, the needs of all parties are met.  Expectations are expressed, communication is two-way and desired outcomes are achieved without damage to relationships. 

Whether it’s allocating resources for a project, funding a new initiative or agreeing on who will take on specific tasks or assignments, negotiation is inevitably at the heart of the process.

This workshop is designed for individuals who want to increase their ability to negotiate with others. This hands-on session offers you a step-by-step guide to effective negotiation. You will begin to master the skills you need to become a win-win negotiator.

Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

  • Recognize the stages of negotiation and learn to adapt your behaviour accordingly
  • Develop an effective plan and appropriate strategy for any negotiation
  • Learn tips for breaking negotiation deadlocks
  • Use questioning techniques to uncover what all stakeholders want or need
  • Demonstrate strategies for recognizing conflict and moving towards effective resolution
  • Build confidence and credibility in asking for what you want
  • Become more strategic in your professional and personal negotiations
  • Gain insights into key approaches of effective negotiators

Course Features

  • Activities that allow you to immediately apply tools to practice scenarios
  • Role play activities that allow you to apply techniques and behaviours in a safe environment
  • Structured case studies to apply learning and share best practices


Who Should Attend

Professionals from all functional areas who use negotiations in their  business environment.  This course is not intended for labour or union negotiations.


50 Reviews 4 Star

Course Reviews

  • Past Participant, International Financial Data Services Ltd. Sep 17, 2019

    The course content was great, but I felt a bit too rushed. There was no opportunity to tie it all together at the end. I will need to spend some time reviewing it myself to ensure I remember the key messages/learnings as it was a bit of a whirlwind.She was enthusiastic and kept our attention for the full day. Her use of personal experience anecdotes really helped illustrate the points. She was sure to cater to each individual's objectives from the course which made it feel personalized.

  • Past Participant, Mitacs Inc. Sep 17, 2019

    Thought it was hard to cover that much content in a day. could have used more time to engage with the material- perhaps ahead of time, to allow for as much opportunity as possible the day of. Her facilitation techniques were excellent and able to keep class engagement throughout through active learning opportunities. At times I felt like content was glossed over, however, it is a significant amount of content for one day. Thought she did a fabulous job of bringing a room full of strangers together to allow our time together to be maximized.

  • Past Participant, Moneris Solutions Sep 16, 2019

    She was one of the best facilitator's I have come across in my career. Time well spent.

  • Past Participant, ID Foods Sep 19, 2019

  • Past Participant, ID Foods Sep 19, 2019

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