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Negotiation Skills Workshop

Start with a win-win approach that will foster positive business outcomes and relationships.

You negotiate every day.  It may be with customers, vendors, colleagues, your boss or employees. In successful negotiations, the needs of all parties are met.  Expectations are expressed, communication is two-way and desired outcomes are achieved without damage to relationships. 

Whether it’s allocating resources for a project, funding a new initiative or agreeing on who will take on specific tasks or assignments, negotiation is inevitably at the heart of the process.

This workshop is designed for individuals who want to increase their ability to negotiate with others. This hands-on session offers you a step-by-step guide to effective negotiation. You will begin to master the skills you need to become a win-win negotiator.

How You Will Benefit

  • Recognize the stages of negotiation and learn to adapt your behaviour accordingly
  • Develop an effective plan and appropriate strategy for any negotiation
  • Learn tips for breaking negotiation deadlocks
  • Use questioning techniques to uncover what all stakeholders want or need
  • Demonstrate strategies for recognizing conflict and moving towards effective resolution
  • Build confidence and credibility in asking for what you want
  • Become more strategic in your professional and personal negotiations
  • Gain insights into key approaches of effective negotiators

Course Features

  • Activities that allow you to immediately apply tools to practice scenarios
  • Role play activities that allow you to apply techniques and behaviours in a safe environment
  • Structured case studies to apply learning and share best practices

Want a better sense of what learning with CMC is like? Learn more about the CMC Classroom Experience.

 

Who Should Attend

Professionals from all functional areas who use negotiations in their  business environment.  This course is not intended for labour or union negotiations.

 

$995 Non Member Fee
$895 Member Fee
View our pricing options
  • Date
    Location
    Time

Do you need a different date or location? We offer Courses On Request.

$995 Non Member Fee
$895 Member Fee
View our pricing options
  • Date
    Location
    Time

Do you need a different date or location? We offer Courses On Request.

When colleagues learn together, everyone benefits!

Connect with an advisor to discuss delivering this course to your team.

Frequently Asked Questions

 I negotiate all the time at work, but I do not think of myself as a “negotiator.” Is this course still for me?

Yes. Many professionals do not realize they are negotiating because the conversation does not look like a formal deal. But if you are trying to secure resources, adjust timelines, clarify expectations, or reach agreement across competing priorities, you are negotiating. This negotiation skills course helps you recognize those moments earlier and handle them with more structure, rather than relying on instinct or hoping the other person will be reasonable.

 I usually walk into negotiations focused on what I want to ask for, then end up reacting in the moment. Will this course help me prepare better?

Yes. A common mistake is preparing your argument but not preparing the negotiation. People often enter with a preferred outcome, but no clear sense of trade-offs, fallback options, likely resistance, or what the other party may actually need. This negotiating skills workshop gives you a planning framework that helps you think beyond the ask, so you can respond more strategically once the conversation starts to move.

 What if the other person keeps repeating their position and the conversation goes nowhere?

That usually happens when both sides are arguing over stated demands instead of exploring what is driving them. Positions tend to harden when people feel they have to defend an answer, a budget, or a line they have already taken. This course helps you move the conversation underneath that surface layer by asking better questions, uncovering interests, reframing resistance, and opening up more workable options.

 Is this course mainly for internal workplace negotiations, or does it also help with external negotiations?

It can support both, but it is especially useful for internal workplace negotiations. Those conversations are often harder than they look because the issue is rarely just one ask. You are usually balancing relationships, politics, resource limits, prior commitments, and the fact that you still have to work together afterward. This negotiating workshop speaks directly to that kind of negotiation, where the challenge is not just getting agreement, but getting agreement people can actually live with.

 How is Negotiation Skills Workshop different from Essentials of Negotiation or Influencing Skills Workshop?

Negotiation Skills Workshop is the better fit when the challenge is everyday workplace negotiation, especially when you need to work through trade-offs, competing interests, and internal constraints in a structured way. Essentials of Negotiation is the stronger fit for professionals who already negotiate regularly and want a more advanced approach to leverage, strategy, and higher-stakes business discussions. Influencing Skills Workshop is a better fit when the real challenge is gaining buy-in or moving an idea forward, but there is not a true negotiation with multiple negotiable issues and concessions on both sides.

 Our teams are not unwilling to collaborate, but they keep getting stuck on priorities, resources, deadlines, and trade-offs. Is this the kind of problem this course helps solve?

Yes. In many organizations, the real problem is not a lack of goodwill. It is false alignment. People agree on the goal, but not on what they are willing or able to give up to get there. This negotiation skills workshop helps participants work through those moments more productively by identifying what is actually negotiable, clarifying underlying interests, and building options that both sides can support.

 Is this course too basic if I already negotiate regularly?

Not necessarily. This workshop is foundational, but it is not superficial. It is a strong fit for professionals who negotiate often but have never been taught a clear process for planning the conversation, identifying negotiable issues, asking better questions, and working toward agreement without getting stuck in positions. For many experienced professionals, that structure is exactly what has been missing.

 Will this course help if I need to negotiate with people who have more power or authority than I do?

Yes. People often assume they have little room to negotiate when the other person has more authority, but title is only one part of the equation. In many workplace negotiations, leverage comes from preparation, clarity about what is negotiable, understanding the other person’s constraints, and knowing how to surface trade-offs they have to care about. This course helps you approach those conversations more strategically, so you are not relying only on confidence or rank.

Course Reviews

4.3 ★★★★★★★★★★ 79 Reviews

Participant Feedback Summary (AI generated based on all reviews)

Participants say the Negotiation Skills Workshop is interactive and practical, with hands-on scenarios, group work, and role plays helping them practise negotiation concepts rather than only learn about them. Many participants say the sessions helped them feel more confident negotiating and better prepared to build rapport, understand stakeholders, and work toward win-win outcomes. Feedback also highlights the value of applying the material to participant-specific situations and learning skills relevant to their roles. Participants frequently describe the learning experience as engaging and informative, particularly when exercises, feedback, and discussion supported real application.

  • Negotiation practice
  • Role-play scenarios
  • Confidence building
  • Win-win outcomes
  • Role-specific application

Recent Reviews

  • Past Participant, Packaging Analyst Sep 7, 2025

  • Nadine K., Packaging Analyst Sep 7, 2025

  • Mackenzie M., Ecotoxicologist May 12, 2025

    The course was excellent and the trainer was incredible!

  • Léa L., Food Security Coordinator May 12, 2025

    Excellent, instructive, funny

  • Laurie B., Assistant Director May 12, 2025

    Nellie knows how to adapt to the group and make the course relevant and useful to our needs.

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