Responding to Conflict: Strategies for Improved Communication (Live Online)

  • Communication & Interpersonal Skills
  • Course Code: 62115

Learn to manage disputes and disagreements positively and proactively.

This live online course will teach you to recognize the causes of interpersonal conflict. You’ll become aware of your emotional triggers to prevent explosive situations. The new strategies of conflict management you’ll acquire will improve your communication performance and ultimately increase the success of your business initiatives.

Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

Gain a new understanding of conflict

Understand your own conflict patterns

Improve your listening and communication skills

Learn to "read" conflicts by developing a "conflict map"

Practice effective methods of intervention and conflict management


Who Should Attend

Business professionals who want to expand their conflict management skills, understand their own emotions and behaviors when addressing conflict and find productive ways to manage conflict.




$2,200 Member Fee
$2,499 Non Member Fee
View our pricing options and start saving today


12 PDUs ( L: 12 )

Related Courses

Stay Connected

Copyright © 2018 CANADIAN MANAGEMENT CENTRE - PROFESSIONAL DEVELOPMENT, MANAGEMENT & CAREER TRAINING | 33 Yonge Street, Suite 320, Toronto, Ontario M5E 1G4, Canada |