Why Don't Most Companies Manage Performance Well?

By David Wentworth

There's a good reason the performance reviews in your company probably aren't going well. Most of your managers don't know what they're doing.

Less than a fifth of organizations have leaders who are either highly or very highly skilled at conducting performance reviews, according to a new study i4cp conducted for a member organization. Companies should not expect employees to be engaged and satisfied with the performance appraisal process when the people conducting the reviews are, well, just not performing.

This insight is supported by another recent i4cp study conducted in partnership with member companies participating in i4cp's Performance Management Accelerator group. That major study shows one of the most critical keys to performance management is having leaders with the right set of skills.

High-performing organizations recognize that performance management is difficult, so they develop their managers accordingly. We found, in fact, that high performers are about twice as likely as low performers to provide, to a high or very high extent, the necessary training to managers to make them successful:

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