Interpersonal Skills for Managers

Shape the way others perceive and respond to you.

It’s a whole new world of work, and interpersonal skills are key. Organizational change, diversity and digital communications have changed the face of the workplace. Today, more than ever, success depends upon the combined cooperation, commitment and action of people—both face-to-face and across electronic and cyber channels. That's why interpersonal communication skills for managers are so critical in today's evolving business environment.

Improve your influence and effectiveness with others. Learn how to communicate more effectively and create a climate for positive action. Return to work better able to motivate, influence change and foster teamwork.

How You Will Benefit

  • Recognize and manage the complex processes of communication in order to achieve performance excellence through interpersonal co-operation
  • Identify and apply new skills and strategies to enhance individual and team performance
  • Identify and analyze communication styles and practice appropriate strategic interpersonal skills to develop and maintain productive workplace relationships
  • Motivate and influence others to work co-operatively toward achieving organizational and team goals by effectively communicating high standards, offering productive performance feedback, and recognizing individual accomplishments
  • Gain a better understanding of your personal style and your impact on others
  • Discover how to minimize conflict and foster teamwork
  • Improve the “people” side of your job
  • Create a positive work environment
  • Build a strong management team

Course Features:

  • Self assessment for insight into individual behaviour and how you work with others
  • Simulation activities to help transfer learned skills and behaviour to the working world
  • Worksheets and exercises to enhance participation and learning

Who Should Attend

Managers, supervisors and team leaders who work in constant communication with others to achieve results.

Live Online classes are delivered in partnership with American Management Association.

Live Online courses delivered in partnership with American Management Association


$2,695 Non Member Fee
$2,395 Member Fee

Do you need a different date or location? We offer Courses On Request.

$2,695 Non Member Fee
$2,395 Member Fee

Do you need a different date or location? We offer Courses On Request.

Schedule this course for your team. Click here to get started.
25 Reviews 4 Star

Course Reviews

  • Amanda Verge, Property Manager, Brookfield Properties Sep 16, 2021

    The content was very helpful and the teaching style and break out sessions was informative and fun

  • Past Participant, Armo Tool Sep 16, 2021

    Not very dynamic. Followed the book exactly with little additional context provided. Could have easily been a self-study.

  • Past Participant, Matcor Metal Fabrication Inc. Jun 14, 2019

    Very good, Liz Murphy did a great job in making us understand the course. I was fun to involve group discussions.Liz is very good, takes great effort in explaining.Good

  • Kayla Ion, Edgewell Personal Care Jun 14, 2019

    it was a interesting course and very good information that I didn't know before I went to the course and very usefully information that I can use in my workplace Liz was a excellent Facilitator, she is very acknowledgeable and made the course fun and exciting

  • Cory Chard, Ferrero Canada Jun 13, 2019

    Course was laid out great and the material will be very useful going forward. Liz was an amazing consultant and delivered three great days of practical and useable material. Would recommend her anytime.

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