It was very well planned and laid out. Information was easy to understand and the examples supported the notes. The role-playing was good and the auction exercise at the end was very good.

I enjoyed the team interaction and the flow of the course. As a participant, you were actively involved in the course content, shared experiences with other team members and attempted to apply what you were learning.

The presenter was very professional and brought a wealth of experience to the course.

I liked the interactive activities throughout the day. They keep you interested and motivated and shows you first hand how other managers cope with their challenges as well.

The Instructor was great with real life experiences. The course offered good information and concepts that I can take home and use immediately.

The content was very good and of great value.

This was very interesting and useful given that is was delivered in the context of real life experiences and the workplace rather than approaching it from a theoretical point of view.

Just about everything covered in this course I can use immediately in the office.

I liked the fact that all the topics flowed into the next. It was organized and well presented. The presenter was very knowledgeable in the subject area.

It reinforced previous management skills and by Day 2 the theory started matching up with practical situations, which made it very relevant.