Leading with Emotional Intelligence

  • Leadership
  • Course Code: 32133

Inspire, support and influence team members and external customers through EI.

The best practices and core competencies of emotional intelligence (EI) are at the heart of successful leadership. Every leader must have strong and impactful relationships so their organizations can be highly effective, fast reacting, and innovative. This course uses an integrated competency approach to help you develop this crucial skill. You’ll also get hands-on opportunities to practice and apply methods for consistently using emotional intelligence (EI).

For organizations, this course supports the Employee Engagement Impact Area - enhancing collaboration, connection and culture.

How You Will Benefit

  • Recognize and consciously use emotional data to create and maintain productive workplace relationships and team environments
  • Manage and adapt emotional behaviours that impact leadership in a variety of workplace situations
  • Integrate empathy to promote strong relationships
  • Apply collaborative, inclusive and creative communication practices 
  • Gain emotional insights to understand and implement change
  • Implement emotionally intelligent motivational skills to achieve team results
  • Lead powerfully with presence and impact
  • Gain valuable emotional insights and awareness to inspire and maintain productive relationships 
  • Manage and adapt emotional behaviors that expand your sphere of credibility and influence  
  • Use empathy to promote strong relationships
  • Apply collaborative, inclusive and creative communication practices
  • Harness emotionally intelligent motivational skills to achieve team results

Course Features

  • Personal Listening Profile® assessment – learn your preferred listening style and how that impacts your communication and relationship with others
  • Dealing with Conflict Instrument – understand how different conflict-handling styles affect interpersonal and group dynamics—and learn to choose the appropriate style for any situation
  • Self-reflection exercises to enhance self-awareness and gain insight into your behaviour
  • Worksheets and exercises to enhance participation and learning
  • Group activities to help transfer learned skills and behaviour to the working world
 

Who Should Attend

Leaders and managers who need to create a healthy, productive workplace and organizational culture by enhancing their overall effectiveness through EI.

Live Online classes are delivered in partnership with American Management Association.

Live Online courses delivered in partnership with American Management Association

 

$2,995 Non Member Fee
$2,695 Member Fee

Do you need a different date or location? We offer Courses On Request.

$2,995 Non Member Fee
$2,695 Member Fee

Do you need a different date or location? We offer Courses On Request.

Schedule this course for your team. Click here to get started.
108 Reviews 4 Star

Course Reviews

  • Past Participant, Atlantic Packaging Products Ltd Mar 16, 2022

    It was engaging and the instructor worked very well within the limitations of ZOOM by placing us breakout rooms to work on specific tasks before returning to discuss as a group. A lot of useful information that is applicable to a number of different areas

  • Past Participant, South Cochrane Addiction Services Sep 20, 2021

  • Carm Berardi, General Manager, Crown Property Management Inc. Sep 9, 2021

    Leslie was engaging and took the time to answer or personal questions.

  • Shannon Bullied, Officer Resource Optimization, Canada Post Corporation Jul 28, 2021

    Knowledgeable presenter, provided real-world experience

  • Gus Panagiotopoulos, TMMC Feb 28, 2020

    Best group of people. Instructor was able to utilize everyone's unique background and relate it to the material. Excellent coaching from the instructor on how to deal with real life work situations, interact with my team and my higher ups. Very knowledgeable. Take the course. Very relevant in today's world.

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