Leading with Emotional Intelligence

  • Leadership
  • Course Code: 32133

Inspire, support and influence team members and external customers through EI.

The best practices and core competencies of emotional intelligence (EI) are at the heart of successful leadership. Every leader must have strong and impactful relationships so their organizations can be highly effective, fast reacting, and innovative. This course uses an integrated competency approach to help you develop this crucial skill. You’ll also get hands-on opportunities to practice and apply methods for consistently using emotional intelligence (EI).

Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

  • Recognize and consciously use emotional data to create and maintain productive workplace relationships and team environments
  • Manage and adapt emotional behaviours that impact leadership in a variety of workplace situations
  • Integrate empathy to promote strong relationships
  • Apply collaborative, inclusive and creative communication practices 
  • Gain emotional insights to understand and implement change
  • Implement emotionally intelligent motivational skills to achieve team results
  • Lead powerfully with presence and impact
  • Gain valuable emotional insights and awareness to inspire and maintain productive relationships 
  • Manage and adapt emotional behaviors that expand your sphere of credibility and influence  
  • Use empathy to promote strong relationships
  • Apply collaborative, inclusive and creative communication practices
  • Harness emotionally intelligent motivational skills to achieve team results

Course Features

  • Personal Listening Profile® assessment – learn your preferred listening style and how that impacts your communication and relationship with others
  • Dealing with Conflict Instrument – understand how different conflict-handling styles affect interpersonal and group dynamics—and learn to choose the appropriate style for any situation
  • Self-reflection exercises to enhance self-awareness and gain insight into your behaviour
  • Worksheets and exercises to enhance participation and learning
  • Group activities to help transfer learned skills and behaviour to the working world


Who Should Attend

 Leaders and managers who need to create a healthy, productive workplace and organizational culture by enhancing their overall effectiveness through EI.



$2,295 Member Fee
$2,545 Non Member Fee
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78 Reviews 4 Star

Course Reviews

  • Past participant, Electrical Safety Authority Sep 29, 2018

  • Past participant, World Vision Canada Sep 27, 2018

    I appreciate Colin's facilitation style and his open-posture in engaging with the class. I appreciate Colin's facilitation and teaching style and his open posture in engaging the class. The group size was effective . Colin was a great facilitator/coach The material was insightful and useful The variety of teaching tools was effective and engaging.

  • Past participant, Ehealth Ontario Feb 14, 2018

    Overall a good experience, and we lucked out with a group of people who were active participants and engaging. There were too many personal anecdotes.

  • Past participant, North East LHIN Mar 27, 2018

    She was very passionate about the topic, allowed us to share stories and we were able to problem solve them together.

  • Past participant, Foresters Financial Jul 3, 2017

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