Leading with Emotional Intelligence

Inspire, support and influence team members and external customers through EI.

The best practices and core competencies of emotional intelligence (EI) are at the heart of successful leadership. Every leader must have strong and impactful relationships so their organizations can be highly effective, fast reacting, and innovative. This course uses an integrated competency approach to help you develop this crucial skill. You’ll also get hands-on opportunities to practice and apply methods for consistently using emotional intelligence (EI).

How You Will Benefit

Digital Badge image - Leading with Emotional Intelligence

  • Recognize and consciously use emotional data to create and maintain productive workplace relationships and team environments
  • Manage and adapt emotional behaviours that impact leadership in a variety of workplace situations
  • Integrate empathy to promote strong relationships
  • Apply collaborative, inclusive and creative communication practices 
  • Gain emotional insights to understand and implement change
  • Implement emotionally intelligent motivational skills to achieve team results
  • Lead powerfully with presence and impact
  • Gain valuable emotional insights and awareness to inspire and maintain productive relationships 
  • Manage and adapt emotional behaviors that expand your sphere of credibility and influence  
  • Use empathy to promote strong relationships
  • Apply collaborative, inclusive and creative communication practices
  • Harness emotionally intelligent motivational skills to achieve team results

Course Features

  • Personal Listening Profile® assessment – learn your preferred listening style and how that impacts your communication and relationship with others
  • Dealing with Conflict Instrument – understand how different conflict-handling styles affect interpersonal and group dynamics—and learn to choose the appropriate style for any situation
  • Self-reflection exercises to enhance self-awareness and gain insight into your behaviour
  • Worksheets and exercises to enhance participation and learning
  • Group activities to help transfer learned skills and behaviour to the working world
 

Who Should Attend

Leaders and managers who need to create a healthy, productive workplace and organizational culture by enhancing their overall effectiveness through EI.

Live Online classes are delivered in partnership with American Management Association.

 

$2,995 Non Member Fee
$2,695 Member Fee

Do you need a different date or location? We offer Courses On Request.

$2,995 Non Member Fee
$2,695 Member Fee

Do you need a different date or location? We offer Courses On Request.

When colleagues learn together, everyone benefits!

Explore our onsite training options or to inquire about scheduling this course for your team, click here.

 

 

This course supports the following Organizational Impact Areas:

  • Employee Engagement - enhancing collaboration, connection and culture
118 Reviews 4 Star

Course Reviews

  • Vivek M., Supervisor Mar 27, 2024

  • Past Participant, Sales Lead Mar 27, 2024

    Sherry did a phenomenal job. She was very engaging & gave many different tactics I could see myself immediately using to improve my management style.

  • Andrea H., Operations Supervisor Mar 27, 2024

  • Krista H., Manager, Patient Services Jan 31, 2024

  • Past Participant, Team Lead Dec 13, 2023

    Jeff was a fantastic and knowledgeable

Canadian Management Centre Also Recommends:

  • Developing Your Emotional Intelligence

    Master the skill that distinguishes outstanding leaders from the rest.

    Learn More

  • Preparing for Leadership

    Get noticed and selected for a leadership position and develop effective leadership skills required of confident leaders.

    Learn More

  • Leading in a Diverse and Inclusive Culture

    Maximize individual, team, and organizational potential through diversity and inclusion.

    Learn More

  • Influencing Skills Workshop

    Learn practical skills to influence others, build trust and credibility.

    Learn More

Related Articles and Resources

Stay Connected

Copyright © 2024 CANADIAN MANAGEMENT CENTRE - PROFESSIONAL DEVELOPMENT, MANAGEMENT & CAREER TRAINING | 150 King Street West, Suite 271 Toronto, ON  M5H 1J9, Canada | cmcinfo@cmcoutperform.com