I learned how to put together a presentation, how to present it with poise and with impact and how voice projection and body language are critical to a presentations success.

This course not only reviewed but also introduced new skills that are useful in everyday life. The course was to the point and it highlighted all the important aspects.

The examples used in the course were not made up, but material that had actually been sent out.

I enjoyed the clear, interactive nature of the course material. I liked that Jane asked us what areas we felt we had the most need in and then spent time on topics according to the results.

I learned how to write with appropriate tone according to audience and the use of persuasive writing.

The course leader was very knowledgeable and used a variety of creative teaching methods to communicate information.

I enjoyed learning about the changes in grammar - I thought I was losing it!! Things have changed since I went to school.

The grammar revision was excellent. Due to the numerous exercises, I will be able to remember most of the grammar learned in those two days.

I enjoyed the case studies, visual aids, and mapping out my style when I am interacting with others. I believe this was helpful in self-awareness and realizing what others see when I react to conflict.

The material covered was concise and mostly relevant to real life situations. It also did not present a ‘single solution’ approach: we covered different ways of responding to conflict and how different situations call for different approaches. I also like the fact we changed groups each day since this gave us a different perspective.