Good communication skills are essential to an organization. When teams have effective communication skills, it can:  

• Encourage workplace cohesion
• Increase employee engagement
• Boost productivity
• Encourage new ideas and processes
• Improve company organization
• Develop team cooperation

Our top communication courses to help you and your team communicate with clarity, impact and effectively. You can experience our courses in-person, through virtual sessions (online) or, for intact teams, at a location of your choice. 

Best all-encompassing course: Check out How to Communicate with Diplomacy, Tact and Credibility. Learn how to choose the right words and tone for each business interaction to better communicate ideas, feelings, and needs.

Best course for written communication: Take our Effective Business Writing. Effective writing in the workplace is an invaluable skill that every professional could use. Our interactive, collaborative course gives you the tools to apply proper grammar and rules to your business writing.

Best course when you need to communicate across the organization:  Our Communicating Up, Down and Across the Organization course is ideal for business professionals who want to be strong, passionate and effective communicators who can speak to a variety of audiences across organizational boundaries.

When we think about effective communication in the workplace, we often think about writing or speaking. But it goes beyond that—writing and speaking are only part of the equation. Good communication includes other skills, such as:

• Listening to understand
• Positive body language
• Email and written etiquette
• Emphasis on clarity
• Confidence and a positive attitude
• Respect for all
• Openness to giving and receiving feedback
• Knowing which channels to use to communicate

Are you a master communicator? Effective communication involves so much more than the words you say or type. Take this quiz to test your knowledge about common misconceptions and find out how effective your communication really is.

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View all our communications courses here or look below to find the most appropriate class that fits your needs.

Entry Level

• Building Better Work Relationships: New Techniques for Results-Oriented Communication
• Developing Your Emotional Intelligence
• Managing Emotions in the Workplace: Strategies for Success

Mid Level

• Communicating Up, Down and Across the Organization
• Effectively Communicating in the Moment
• Presentation Skills Workshop

Experienced

• Expanding Your Influence: Understanding the Psychology of Persuasion
• Strategies for Developing Effective Presentation Skills
• Negotiating to Win