Explore our latest issue and learn how flexible work arrangements support career growth, overcoming bias, and digital leadership.

Discover how Johnson & Johnson built an effective leadership pipeline. Learn about their strategy, partnership benefits, program design, and key metrics.

The report reveals that many organizations, despite executing excellent HR initiatives, experience a misalignment between their culture ...

This issue is filled with articles on subjects of immediate concern and interest, practical business insights...

Collaboration in the workplace used to be limited to in-person brainstorms and project coordination. But the way we...

This issue of the CMC Quarterly explores how to address and alleviate inequities in management that are sti

This article highlights the importance of transformational leadership in driving valuable and positive change in followers.

Research shows that most people believe they're accountable, but the truth is, they're not.

Liz Landon delves into the issues that hold back women from executive positions and provides practical insights ...

Only 8% of Fortune 500 companies have a female CEO, and women are promoted to management positions less ...

Losing an employee is always difficult, but what happens when an employee is still physically present but mentally checked out?

Mergers and acquisitions (M&A) are complex endeavours that can bring significant benefits to companies. However, they also come with a set of challenges ...

Check out our new guide packed with courses and resources to help you achieve your goals!

Follow these 5 components to ensure that knowledge and skills are effectively transferred within your organization

Explore the impact of change and change management on organizations and their employees...

Learn about the steps you can take to cultivate innovative thinking in your

Think innovation only happens to high-tech products and start-ups? Think again...

In this issue, we look at the links between building a strong corporate culture and how it can encourage innovation...

For many people and organizations, the pandemic’s disruption was an awakening.

Hybrid team leadership is proving to be more challenging than most of us anticipated...

Whether you’re working at home, in the office or a hybrid work environment, here are 3, surprisingly easy to follow ...

Managers at all levels across industries face a challenge: understanding how the workplace is different ...

This article uses a real-life example to help normalize the experiences new leaders face (often alone) and provides 3 ...

We surveyed 1000 leaders and HR and Talent professionals to better understand ...

This issue focuses on how “the new normal” will be an ever-evolving one - and ways in which leaders ...

A summary of key ideas, recommendations and examples from our recent webcast

Pre-pandemic workplaces were already steeped in stress and anxiety ...

Odds are that most readers assume the 'disruption' has something to do...

While there is no standard answer as to what ...

The focus of this issue is on how to handle the return to the office and essential related matters ...

We are pleased to introduce our new management business journal, CMC Quarterly...

What's keeping HR up at night? Here are the top 10 Challenges and Priorities...

Employees who feel their voice is heard are 4.6 times more likely to perform their best work ...

How do you keep them focused, clear-headed and productive

In this RealityChek® Conversation, Tania speaks with leadership and management expert Nick Pollice about the unique challenges

In the numerous conversations I’ve had with leaders during this pandemic crisis, one common thread seems to

Unsurprisingly, the COVID-19 pandemic is having a huge impact on the mental health

Here are some ways leaders can support their teams's mental health and well-being.

In this RealityChek® Conversation, Tania speaks with executive coach and talent consultant Lisa Mitchell about ...

Feeling connected to other people is critical to our sense of well-being.  Pretty obvious-sounding – right?

As we return to work, leaders need to ask these critical questions about how we will lead project post Covid

In this video, Carl Sergeant, an international thought leader in project management

The COVID-19 pandemic has had far reaching implications, some of which we have yet to experience. However, along with the negative impact ...

In this RealityChek® conversation, experienced coach and facilitator Janelle VanHalst provides insightful s

Tania and Janelle talks about these 3 insightful approaches leaders can use to ....

During challenging times, it's essential to lead and communicate with ...

In a recent RealityChek® Conversation, Tania and Peter chat about the importance ...

Business coach and consultant Kevin Judge has been advising businesses and individuals worldwide for over 2

In this RealityChek® Conversation, Kevin and Tania discuss what leaders can do ...

In this RealityChek® Conversation, executive coach and facilitator Catherine Burdett ...

Here are some ways for leaders to foster psychological safety for ...

Are you a good listener? Take this simple assessment and find out

Here are 5 things HR leaders should consider as they help ...

HR and Talent professional Heidi Hauver sheds light on the challenges HR professionals ...

As quarantine restrictions begin to lift and companies plan for ...

If you lead people, then chances are good that you understand ...

In this video, leadership coach, Nellie Vieira, joins us to ...

Here are some questions to ask your team to build meaningful ....

Mindfulness and meditation are familiar terms these days ...

Many of us are struggling with some variety of anxiety ...

When we are stressed and anxious, we may develop the kind of tunnel vision

Catherine Burdett gives us 4 useful tips to help leaders stay resilient during ...

Catherine Burdett discusses why it's essential for leaders to practice self-care during a crisis ...

Leadership Development expert, Luc Beaudry, helps us understand how leading change ...

Here are the 3 things leaders can do to lead others through this difficult transition

If you are in a leadership position these days, chances are you are managing anxiety on two

If you’ve not heard of the change curve, this is a good time to become familiar ...

When launching a significant change initiative, one of the biggest mistakes leaders make is to view the change as an event that happens at a single point in time…..

Skip the steep learning curve when it comes to virtual meetings!

In a time of physical distancing, it is even more critical to find ways to connect socially.

If you’re like many people right now, you’re learning – the hard way -- what works and what doesn't ...

Follow these 7 practical tips to facilitate more effective and engaging online meetings.

Senior Practice Leader, Tania Cervoni and executive coach, Lisa Mitchell discuss ...

One of the most influential voices on leadership, courage and vulnerability ...

Looking for some great ideas to build community and team building during ...

Think you know your stuff? Take this short quiz...

Use this checklist for any virtual meeting...

Make use of this easy to remember "VIRTUAL" acronym...

The context of communication is as important as the message.  When communicating virtually, so much context can be lost ...

We need empathy to make connections and build trust....

Are your projects fulfilling or failing your strategic initiatives?

How effective is your organization at realizing its strategic objectives through effective ...

Learn how outdated ideas about the roles of project managers, executive leaders and talent development professionals can undermine ...

Alexandra Levit's new book Humanity Works explores ways that business leaders, managers, and ambitious people can prepare for the near future

VIDEO: 4 steps to giving effective feedback

In a rapidly changing world of work, time is scarce and the challenge to develop talent has never been so...

Article 3: There is good news for business leaders and learning professionals who want to offer impactful...

Is your workplace learning strategy stuck in the past?

Infographics: Huge shifts are taking place throughout the work of business, and workplace learning is no...

There is no one-size-fits-all solution in today's workplace learning.

Article 1: Learning happens differently today but has never been more critical for retaining the best employees and ...

Article 2: The data clearly shows the link between workplace training, business performance and employee retention

Traditional definitions of employee recognition are evolving to keep pace with both neuroscience insights a

Traditional approaches to managing and rewarding employee performance continue to fall s

In this first of 3 podcasts, Tania and her guest, Jennifer Isotti, talk about why having a thought-out lear

In this second of 3 podcasts, Tania and Jennifer discuss ways to 'hook' your learners to engage them early

In this last podcast in the series, Tania and Jennifer share strategies focused on triggering learner recal

A lively discussion on trends and challenges in identifying & developing leaders, Return on Development and Leadership DNA

We’ve spent over two decades helping executives across global departments boost their leadership skills and

Modern, distracted learners need a different approach to convert learning into results.

Imagine you’re out shopping and you stumble across a new shirt or blouse that you really like.

Change in the workplace can have an unsettling impact on individuals and organizations. Our research revealed that organizations are not well ...

With the influx of change in the workplace driven by economic pressures, the evolution of technology, the d

A powerful perspective from Millennial employees about what they need and expect in the workplace ...

Learn about the Top 3 Barriers to Change from our Change Management expert and how you can enable your ...

CMC's in-house Change Management expert talks about what causes resistance to change and how you can build their resilience ...

Engaged Employees Outperform. The concept is simple. They outperform because ...

Workforce dynamics are changing the way we work. Our research revealed that ...

Need help pulling together a SWOT Analysis? Here’s a sample SWOT Analysis to help you develop your value proposition...

Times change, and we change with them. You don’t need to venture very far to realize that constant change is the new normal in business. For companies to thrive ...

Consider how important communication is, whatever your need for change. Whether you are streamlining processes, searching for ...

Millennials bring to the workplace principles that fly in the face of the way business has always been done...

There has been much research on the topic and though we attempt to learn more about what drives each generation, there is one aspect that I find both intriguing and troubling...

There are a variety of different definitions for each generation being published today. This is an overview of ...

Can we please be done with all the rhetoric about generational differences and the need to develop distinct strategies for engaging each age group?

A recent study undertaken by i4cp in partnership with ASTD, Leadership Development for Millennials ...

The conventional wisdom about generational differences in the workplace is mostly wrong, according to research scientist, Jennifer J. Deal ...

Mindfulness is the art of living in the moment. A mindful person is one who pays attention to the present in a nonjudgmental way.So, why are some experts promoting it as a valuable workplace practice

The increased intensity of focus on accountability, measurement and alignment has placed all human capital under the microscope...

Take the best workers in any field. What do they do that makes them so successful? They understand what it takes to execute effectively ...

The shift toward a strategic mindset is essential for managers who must help their organizations succeed in an environmental of continual change. While ultimately driven by ...

For the last 9 years, Keeping the People, Inc. has tracked visitors to their website representing all major industries, position levels, functions and demographics to find out why people are leaving organizations ...

Read what two Canadian companies are doing to develop their people and create a culture of engagement...

As we have initiated discussions on the important topic of Employee Engagement, many of our readers have been asking what we are doing at Canadian Management Centre to inspire a culture ...

Webcast: Organizations are experiencing constant change. What is the leader's role in facilitating these changes while maintaining a culture ...

61% of the Canadian workforce says they “don’t trust what their leaders say ...

I recently watched an interesting exhange between two HR professionals who were debating pay-for-performance during a break at a conference ...

Many years ago I was a monthly columnist for ASTD's flagship publication T+D, where I primarily wrote about learning and enterprise ...

Have you seen the disturbing headlines (du jour) in the business press? Executive turnover is continuing a steady trend upward ...

Case Study: When LoyaltyOne was launched 20 years ago, it was a new concept, unprecedented in the marketplace, a game changer. Today, the company that put AIR MILES® on ...

Case Study: Since it launched in Canada in 1997, consumers have become familiar with ING DIRECT’s distinctive style of communicating ...

Case Study: There’s something compelling about a technology company with a mission to make the world a safer place. For the people who work at ...

In their book, The Enemy of Engagement, Mark Royal and Tom Agnew uncover the hidden impediments to performance ...

Case Study: As an employer, McDonald’s Restaurants of Canada Limited is all about the big picture...

Case Study: Farm Credit Canada may be in the business of agricultural financing but its heart is in supporting the nation’s farmers...

Case Study: You may think it’s lonely at the top, but not if you’re EllisDon. Ranked #1 of the ...

How much does happiness matter in the workplace? At CIMA+, a professional services partnership of ...

We started the conversation with you on the topic of engagement. We wanted to know if your people were engaged and what you were doing to create a culture of engagement in your organization...

i4cp's latest white paper takes a look at predictions for issues impacting the workforce in the coming year from the perspective of HR practitioners and thought leaders...

Only 21% of professionals say their leaders use workforce planning in business decision-making. Really? For a function that...

I've always been a very business-focused HR practitioner and researcher. I firmly believe that if we are serious about driving business results ...

So here we are at the start of a new year, slogging through the inevitable (and often tedious) year-in-review retrospectives and forecasts ...

It’s time to ask and answer questions that will uncover obstacles impacting your organization’s ability to improve engagement ...

The last 18 months have been tough for almost every company: the recession has resulted in restructurings, layoffs, mergers, and ...

It’s not a new question, but certainly a relevant one. And one that is on the minds of leaders and human resource professionals across the country.

When I was in college I had a friend who paid for most of her graduate school tuition by working part-time at the ...

Planning for smooth management succession is more important than ever. But many management teams have little or no strategy, an inadequate leadership pipeline ...

In the information age, this "one-size-fits-all" world view has virtually disappeared. I have a customized

Over the course of the past few years, i4cp has concentrated its efforts on studying the practices of high-performance organizations ...

Is it me or is the I-word everywhere lately? Innovation seems to be on everyone's minds these days and the topic is very much in the ...

I think about performance while I'm jogging, cooking and watering flowerbeds. I even dream about it at night.

Participants were asked to identify the issues that will be most important to their organization in the coming year and to rate their ...

Although the need to effectively measure human capital (HC) is a high priority for executives all over the ...

Admit it. Your organization has probably become complacent about recruitment and retention in recent years. Yes, you've had...

You know the type: brilliant spreadsheet jockeys who crave leadership positions but who are so arrogant or even petulant that ...

Diversity and inclusion are, in some ways, like peanut butter and jelly. They're not the same but are often combined, making up a whole ...

Succession planning is not just a flawed term, it's based on a flawed business paradigm. In fact, thinking of succession in terms of ...

A mere 3% of respondents to a new global survey said their organizations are “very successful” at executing strategies. The survey...

All corporations have the challenge of trying to infuse an entrepreneurial spirit into their workforces. As the theory goes ...

Among the best-kept secrets at the Human Resource Institute are our Practitioner Consensus Surveys. HRI conducts these short survey ...

Any organization still seeking that one silver bullet that will revitalize its performance management (PM) system should forget about it, ...

Are corporate recruiters re-inventing the rules that govern their work when it comes to sourcing talent? Internal recruiting functions may ...

We asked study participants to look ahead and identify the issues that would be most important to their organizations ...

When it's economic crunch time, you're always going to get tension between those focused on the bottom line and those focused ...

This is where things get sticky, with many companies stranded in the mire of a down economy that has just this week ...

Everyone knows that global innovation is increasing at a blistering pace, right? Well, maybe it's not ...

For HR professionals who suspect that the never-ending quest for the proverbial "seat at the table" ...

Fourteen years after the publication of Dave Ulrich's ground-breaking book HR Champions ...

Full disclosure: I'm a manager, and there are days when I wish I were nearly anything else ...

How did we get to a point where the term performance management instills fear and dread ...

I just returned to the office from the i4cp Annual Conference and my head - and heart - are full ...

I know he stole it from the great Peter Drucker, but for years now I've heard this constant refrain from my boss ...

I never thought I'd see this day. One of my colleagues is taking the week off to - get this - watch the World Cup. Now ...

If you could use some hopeful business news these days, then we've got just what the doctor ordered ...

If your bead on the future is looking blurry these days, you're not alone. The global recession has thrown ...

In business workshops around the world, millions of people are pursuing skills to help them become one of tomorrow's corporate leaders. Trouble is, they're far fewer ...

Layoffs, downsizing, restructuring, terminations - no matter what it's called, nobody is happy when people lose their ...

The pace of change really is speeding up in organizations all over the world. At least, that's the opinion of 82% of respondents ...

One-size-fits-all HR is a thing of the past. A new study from i4cp indicates that HR functions are adapting to today's global ...

Today, the concept of capital reigns supreme. As a means of allocating resources, capitalism has been adopted by most of the world.

"The evolving KM field is of particular importance to today’s HR professional.

Raised in a high-tech, information-saturated world, many of these young adults know how to tap into an unlimited

HR professionals are rethinking everything from HR’s structure to its delivery of services to the very competencies

There’s been plenty of sound and fury surrounding the so-called "war for talent," a term popularized by a 1

Enterprise-wide innovation may give firms an important, hard-to-duplicate competitive edge

Businesses already know a thing or two about sustainability.

The single greatest barrier to strategy execution is a lack of adequate resources.

Even the best corporate strategists can’t be certain, but they can look at some of today’s social, technological

People are our company’s most important asset.” We’ve all heard it; and many of us believe it.

Many corporations are increasingly aware that their corporate cultures affect not only their employees’ attitudes

Managing Change is among the most crucial people-management issues of our age.

Many corporations want and need leaders who can help them compete successfully in today’s global environment

Many organizations are chronically concerned that they don’t have the right talent to succeed, and this is

There is no one single formula that leads to corporate success, but there are several common characteristic

Innovation drives growth and opportunity in new markets, and breathes life into a mature industry.

There is natural tension inherent in the term business ethics - Conflicts of interest are crucial to unders

We don't need another academic study to confirm for us that employee engagement is linked to greater employ

If you work long enough for one organization or another, eventually you have a story to tell about an employee

In exit interviews, departing employees often say they left for a "better opportunity." In ext interviews,

Leadership is a critical issue for every organization because every organization needs leaders, and because

Making personal sacrifices for the good of the company is a proud and time-honoured tradition.  It fee

Managers born before 1960 have two battles to fight daily - the war for talent and the generational war with

The soft economy may be putting the brake on job hopping, but it hasn't slowed the worker shortage.

Developing a sound business strategy requires leaders to not only plan for growth and development ...

What creates high-performing companies? Customers, investors, and employees try to answer that question ...

What is a Lunch and Learn Program? Here’s a terrific win/win strategy that will help ...